Structure and Culture of Barclays Bank

INTRODUCING THE
MODERN WORKPLACE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
STRUCTURE AND CULTURE OF AN ORGANIZATION.........................................................3
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Making any workplace whether office, banks etc. is the major need of today’s emerging
markets. The company adapts various new methods of working which focuses on increasing the
flexibility, collaboration and availability to achieve maximum productivity rather than obtaining
the results. Barclays Bank, being a multinational company deals in investment banking and
financial services has its headquarter in London. Along with banking, it also provides its
business services into four cores such as personal banking, corporate banking, wealth
management and management (Hollow and Vik, 2016).
The report underneath will describe the structure of an organization particularly the Barclays
Bank and its culture. It will also evaluate some factors which contributes positively or negatively
to the performance of an organization. Various theories and models will be used to justify the
above mentioned description.
STRUCTURE AND CULTURE OF AN ORGANIZATION
Banking system which was facing a rapid growth since many years is at a critical turning
point due to economic crisis. So, organizational structure and culture plays a significant role in
tackling all such problems. It examines each and every aspect of the same. Its evaluation also
helps the organization to get the desired outcomes by implementing the organizational strategies
effectively and developing the skills, knowledge and experience of the bank workers.
The performance and practices of the banks decides the economy of the country so they must be
monitored on a regular basis (Makonjio, Odera and Warentho, 2019). The structure and culture
of the banks play a major role as they have a great impact on its performance. Barclays bank
being a multinational bank in UK also has its specific structure which follows a particular
culture.
Barclay’s Structure
Barclays is a transatlantic wholesale and consumer bank having a global reach which
offers its products and services across corporate, personal and investment banking, managing
wealth and credit cards, having its strong presence in UK’s home markets. The bank follows an
enhanced structure which helps in empowering its business model. Its structure is different from
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the other organizational structures. In march 2016, it has announced its plan to perform
operations through two key divisions of business: Barclays International and Barclays UK.
Along with this, it also plans to implement its strategies efficiently which enabled the Barclays to
meet the requirements of the regulators of UK considering the ring-fencing. Till April 2018, the
Barclays UK and the Barclays International became able to operate in the entities of Barclays
Bank Plc legally. Both the entities deal in similar products but delivered to different segments.
Barclays UK provided the everyday products and services to retailers, customers and SME’s
located in UK while the Barclays International designed and delivered the products and services
to the large corporates, wholesale clients of bank internationally (Kang, Matusik and Barclay,
2017). It later succeeded in separating the UK division of Barclays formally into a new entity
and named it as Barclays Bank UK Plc which later became the ring-fenced bank of UK. Then,
from that time Barclays laid emphasis on improving its progress by focusing on its strengths and
provides its services globally. The products and services designed for large corporates and
international banking continued to be delivered by Barclays International within the Barclays
Bank Plc.
During the separation of the entities in 2017, the company also created a Group Service
Company named Barclays Service Limited, which was considered as the subsidiary of Barclays
Plc. This group also provides services of infrastructure to the units of business which helps in the
times of financial crisis by implementation of recovery and resolution plans (Latchanah and
Singh, 2016). It also contributes to the company by supporting in fraud management and security
related to cyber-crimes enhancing the growth of the business.
The innovative organizational structure of Barclays helps in bringing all the complementary
businesses together thereby enhancing the client proposition and target all the sectors efficiently.
Therefore, the developing of the group service company in Barclays is considered as the service
excellence’s centre which contributes by increasing its resilience.
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