This document introduces the concept of the modern workplace environment and its impact on employees. It discusses the importance of leadership and management behaviors, group and team behavior models, motivation, and perception. The document also includes a case study on Kellogg's and its workplace environment.
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Introducing the Modern Workplace
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Table of Contents INTRODUCTION...........................................................................................................................1 Background outline the project related organisation..................................................................1 Goals and objectives...................................................................................................................2 Leadership and management behaviours...................................................................................6 Group and team behavior models...............................................................................................8 Motivation and perception.......................................................................................................11 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................15
INTRODUCTION Modern workplace environment are now far more than just having a collection of the latest technical gadgets at your finger tips. Modern workplace environment evolving at lightning speed with distributed teams, brand new business models and complex security issues. In modern times, companies has been focus on the digital tools that connect and support employees into more far better way. In present modern environment businesses having such a different form of areas under which they influence their own productive level collectively.Present report will be base on the Kellogg's where the study will further outline the concept of workplace environment and how it helps to build the company supportive culture. However, the study also explains about the concept of leadership and management behaviors in order to support with some theories and models. Therefore, the study also will cover the importance of group and team behaviors in the workplace environment. At the end of the segment of the report will support the role of motivation and perception by following the some methods and theories. Background outline the project related organisation. Kellogg's : Kellogg's is the global brand which manufacturing food products. Also, a Kellogg's expanded to include many other products or brands as well under its one umbrella. It is an American multinational brand which already has been spread across the world. Kellogg's is famous for cookies, crackers, toaster pastries (Slater, 2015).Kellogg's marketed their products or services in over 180 countries. Vision :Kellogg's vision is to explore the food opportunities through expanding the brands value. Purpose :Kellogg's dream to nourishing families and customers with high quality standards. However, the present project under line the importance of workplace environment and how people spend a considerable part of their lives at work (Szczepańska-Woszczyna, 2015). So it is not surprising that they expect to be rewarded and satisfied with the job performed by them. ThesuccessbehindKellogg'sistomotivatedbyapassionforpeople,qualityand innovativeness. Project will further underline theKellogg's work culture background and how they influenced to the other activities and goals in order to meet the aims and objectives of the company (Widmann and Mulder,2018). Along with that, present case study briefly explains 1
how Kellogg's maintains the workplace environment and motivates people and their employees. In business environment motivational theories play a most essential role to develop the great workplace environment. In order to support the workplace environment,Kellogg's has already supported with good motivational concepts and also applying the best management practices like scientific management. Furthermore, project will explains about the importance of management theories and approaches that company adopts for the further effective areas. Therefore,Kellogg's also using Maslow motivation theory in order to encourage employees towards the productive work commitments (Herzberg, 2017). Also it helps to analyse the actual needs and wants of the potential employees within the workplace environment. In the case study of Kellogg's is explains about the concept of business opportunity to build up the new information targets and also makes the business more realistic and developing. It has been analysed from the case study ofKellogg's that employees of the company is highly motivated and influencing towards the company productivity. In other words, physiological needs is fulfilling by the company in order to offer competitive salaries to the employees. It helps to give higher motivation to employees which acquire the basic needs for living (Peters, 2015). In order to fulfill the social needs,Kellogg's operates weekly group huddles which is an informal opportunities for employees to receive and request information on any part of the business. Besides,selfactualisationistheanotherimportantneedoftheemployeeswhichisan opportunitytotakechallengingand stimulatingresponsibilitiesthatmotivatesKellogg's employees to make more productive commitments towards the company goals. Along with that, it helps further to express the importance of workplace environment and how it will affect the work culture environment (Deckers, 2018). Furthermore, In the study it will express the importance which builds the more higher roles and responsibilities to make the workplace environment more easy and reliable. However, the whole study or a project outlined the modern workplace environment and how does it impact or affecttheemployeesbehaviourandtheirpersonalprofessionalgoals(Bârgău,2015). However, the further task will further helps to improves the best organisation task to further implement te project aims and objectives into more effective manner. Goals and objectives The main purpose or goal of modern workplace environment is to develop the new technologicaladvancementswhichhelpstoreshapedtheorganisationperformanceand 2
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productivity level. In other words, new changes within the organisation might have spread the new opportunities for the employees to learn to develop for the new achievements (Willis, Clarke and O'Connor, 2017). Modern workplace environment can providing different growth possibilitieslikechangingthewaybusinessescommunicate.Forexample:Modern technologies can help employees to use different option of communication that can help to pass the information in faster way or also deliberate, collaborative and unfiled. With the helps of technology employees not need to be present at the workplace every time they can also able to mark their present from anywhere. Modern organisational change also helpful to maintained and fully organised the business opportunity and gain with different opportunity and task. The modern workplace has now many innovative products and software to better increase the workflow and boost efficiency. Project management software also assists to improve the quality and quantity of work (Raes And et.al., 2015). This business opportunity can help to better understand the opportunity and task to perform the best goals and opportunities. Making business operations more productive and more influencing business gains and new work opportunity and task. It enables manager to more influence the business opportunity also develop the organisational goals. Modern business change can also helps to create the more opportunity for the future that helps to engage the new challenging business task (Widmann and Mulder, 2018). Modern workplace environment also helps in cost management that helps to initiate the work opportunities and more creative work outcomes. Kellogg's are the promising the brand that fulfilling their purpose in a effective manner. The main key purpose to influence the human well being is to give them the beyond opportunities across the borders to create foods and brands that help to fuel the best in everyone everywhere. Business further gained the opportunities to make the work more systematic and effectively implement into more systematic manner. Along with that, it better helps to develop the opportunity and gain in order to be more effectively performed objectives. New modern changes and new business opportunities can better develop the target marketopportunitiestomoreinfluencingandbusiness(RaesAndet.al.,2015).Giving customizing options to be more effective and leading business opportunity and task. New modern business organisation can also very influencing business performance in order to manage and form the best outcome goals. The new business opportunity and gain can better provides the big opportunities to take the more opportunities and targets. Collaboration in the workplace is 3
much required and following the business opportunity and gain in order to maintained the high performance targets and opportunity (Widmann and Mulder, 2018). Importance of modern workplace environment The main purpose of Kellogg's is to build up the level of motivation among employees in order to sustained or influence great place to work. It also believed in new change or acceptance that makes the business more productive and influencing. All such modern business environment of the company strives the continuous development (Watzek and Mulder, 2019). The benefits of Kellogg's investing in people can best be illustrated by looking at the work of some of the theorists who have worked on motivation. Here below, it further explains the importance of modern workplace environment. Increasing collaboration :The business collaboration has changed the way companies collaborate. Besides, Technology has also helped company to connect with people anywhere and at any time with high systematic format. In order to sustained the business opportunity it helps to modify the work goals and also helps to gained the high business target opportunities. Reducing the risk of security Breaches :This is the another most prominent and productive benefit of the business that makes the business more influencing. Kellogg's can reduced their level of risk by focusing on the proper security measures while adopting the new change within the modern business environment (Zhang And et.al., 2018). It has been concluded that with the help of effective motivational techniques and support employees will better serve its services for the company. Improving efficiency of employees :Improving efficiency of employees is the another beneficial term which makes the business more effective. Employees get highly influenced and get motivated by new sources or planning. Somehow, it helps to motivate the work out goals and also influence the business opportunities and task to make the study more interesting and challenging (Smith, 2018). Enabling remote working :New changes and modern business environment within Kellogg's can also helps to work people from anywhere. Mobile and cloud technology has allowed instant and remote access which enables internet based service models. Such new techniques of working can result more positive and influencing. However, from the above benefits and importance it has been concluded that how much modern new business environment is important for the business growth. Kellogg's consists 4
different functional areas under which company can perform their task into more effective and influencing manner (García-Cabrera and et.al., 2016). However, the business opportunity can also implement and attract most towards the new environment and objectives. In order to perform the high influencing business opportunitiesKellogg's also required to influence the employees and its level of business goals. However, the benefits of collaborating using the above are fairly obvious and also helps to make understand the opportunity and task. In order to implement and established the new modern change it requires more attention towards the development growth. However, in order to introduce new business environment. Kellogg's can apply the Hawthorne Effect can be used in modern workplace. Hawthorne Effect Model in the modern workplace at Kellogg's Listening is important The Hawthorne effect established that the productivity of employees which is increased dramatically (The “Hawthorne Effect”,2018). In other words, it is very required for today's leadership who need to give a patient hearing to their team members.However,Kellogg's should appreciate to those employees who come up with new ideas and methods (Sim, 2018). Such practices or way can help to introduce unique environment within the organisation. Observation over vigilance This is the another way throughKellogg's can implement new modern change within the workplace environment. As according to Hawthorne effect established that employees tend to perform better when they are being observed. But on the same side, employees also get irritate under the vigilance of 24 hour * 7. Employees wants that their leaders focus on their hard work and give appreciation for that (Willis, Clarke and O'Connor, 2017). This is howKellogg's can established the new modern business environment and opportunity to move forward. Right people in the right group Employees who well capable and influencing in terms of productive work goals can become unproductive when placed in the wrong group. According to the process of Hawthorne experiment in which two mediocre people/worker replaced with two productive workers. It has been discovered from the experiment that the production increased by the replacement of the two people in order to be more sustaining and influencing business task. However, the outcomes will come positively and also influenced the other people productive as well. Gender Diversity 5
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Women are increasingly achieving the success in each and every field. Besides, womens also increasing its own performance day by day (Raes And et.al., 2015). However, they are often made to feel unwanted by male peers. Which also lead to low productivity and goals. It also helps to calculate the work opportunity gain in order to summarise the best working opportunity and task. In other words, it helps to motivate the other business environment to introduce the new changes and business development plans. Such new activities helps to introducing the new activities through out the work goals. God of small things However, this feature of Hawthorne effect suggests that organisation needs to understand that motivation is not depend on the big things sometimes small appreciation can also provides the great motivation to employees. Leadership and management behaviours Leadership and management will help to continue the work outcomes (Watzek and Mulder, 2019). In order to be more conscious and leading business opportunities to be more leading business opportunities. Without the support of leadership and management behaviours company cannot fulfils the business aims and objectives as per the decide manner. The Great man Theory of Leadership As according to great man theory of leadership it is a heroic act of the individual. In other words, this define the importance of individual and its own unique combination of qualities, personality etc. such people or employees also inspire to other people towards a common goals of the company (Sim, 2018). The theory of great man theory it more focus on the individual skills and traits rather than towards the behaviour of the individual. Also the great man theory of leadership helps Kellogg's to not focus on the work environment or a particular situation. It helps to evaluate the best processing leading opportunity in order to build the new objectives and goals. Behavioural Theory of Leadership Behavioural theory of leadership is focus on how leaders behave in the particular situation. Such leadership theories are more towards into individual thoughts and thinks rather than professional manner. This also helps to make the more authenticated and most influencing business objectives. Along with that, it also helpful to make the better understand the opportunity 6
to work more authentically and influencing. For example To motivate employees and business workplace environment. Scientific management Concept at Kellogg's Scientific management concept of the management applied by the organisation which has been given by the Frederick Taylor. As according to Taylor they believed that monetary reward was an important motivating factor which influence the business opportunity and gain. Kellogg's motivates their employees with the help of highly advanced manner (García-Cabrera and et.al., 2016). They provides motivation by the alternative way of cash which also includes the opportunities to buy ans sell their holiday days. Non financial & financial supports employees and make the motivated towards the job opportunities. Such improvements and potential work opportunitiescreatethepositiveworkingatmospherealsoinfluencethenewchanges environment. Human Relation Theory HumanRelationstheoriesarethehumancentred,emphasizingthecapacitiesof individuals to act autonomously and creatively and gearing management towards bringing out the potential of the people. In order to maintained the modern business environment or new opportunity within the business (Herzberg, 2017). It helps to sustained the business development goals. Also it helps to better analyse the individual needs and wants that helps to better analyse the needs and wants. Human relation theory of management began development in the early. The human relations theory of management beliefs that people desire to be part of a supportive team that facilitates development and growth. Along with that, it also helps to motivate employees by maintaining the positive environment within the business. Thistheoryofmanagementenabletosustainedthepositiverelationshipbetween employees and also supports the other people to be more effective and authenticated. It makes the better advantage to form a new advantage and new basic effective learning opportunities. Individual attention towards the organisation can better develop the understanding between employees and also motivates to other people in within the business organisation to earn better opportunities for modern business environment. Systems theory Systems theory is also relate to the holistic pattern that better motivates the business and also engaging the business systems theory aims for achieving an integrated and balanced whole 7
in business as well (Peters, 2015). System theory of management can also applying in the organisation in order to adopt the new modern environment work culture at Kellogg's. It also a interdisciplinarystudyofsystemsthatcohesiveconglomerationofinterrelatedand interdependent parts that is either natural or man made. The main concept of system theory is one changing part can definitely affect the other part of the system. In order to undertake. This system theory can usually give the certain results and outcomes towards the organisation accomplishments. In which company having the open systems in order to maintain the dynamic environment within the workplace environment. Such organisation has generally adopts the open system theory (Zhang And et.al., 2018). System theory also helps to influence the businesses into more productive manner and also shelps to introduces the new effective changes. New business changes and new business organisations also helps to control the new business opportunities. New business opportunity and develops the new business gains are more effective and helpful to generate the good out goals. Group and team behavior models A huge difference can be seen in the working of earlier or traditional organisation and modern organisation. The process of working is changed, now a days people are more concerned about proper collaboration, communication and security in workplace. The major problem which modern organisation or workplace is facing is shortage of skilled labors. The companies are using new techniques and equipment in order to attract and manage employees within the organisation(Natvig and Stark, 2016). The presentation will cover the various team and group behavior model which will help the modern workplace to attract new people toward the organisation as well as help workers to influence each other. The Kellogg's company has been taken in order to complete the task. As Kellogg's need to develop a modern work culture within the organisation therefore it becomes essentials for the company to create a casual environment where employees respects each other decision, listen to views of each other and should give equal opportunity to each and every employees of the organisation. It has been noticed that the old way of working in the Kellogg's has resulting in slow down of efficiency and as a result of which company is facing many challenges(Kiweewa And et.al., 2018). With the change of time it become necessary for the organisation to create a modern workplace environment which is flexible, collaborative and is more responsive to problems. 8
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In order to make the company introduce modern work culture. The Kellogg's can make use of below discussed group and team behavior model: Tuckman group development model: Forming: the company will form a team of employees from different organisation. As chanign the whole work culture means converting the traditional workplace to modern workplace is not an easy task. Therefore, it is required by the organisation to make team of employees from different departmentin order to understand the working of each department and plan the changes accordingly. A group will be formed who will try to introduce modern working in the organisation. The process may involve improving employees availability, improved motivation, higher level of job retention etc. At this stage it might be possible that different members may oppose or disagree with each others thoughts the reason may be clash of different personalities. Storming:At this stage it might be possible that group members starts to understand each other and starting gaining each others trust(Hays, 2017). A positive environment or behavior starts developing in the group. The leader of the team will start discussing about the main motive of the group. At this stage the participants may start forming the opinion about each other. Norming: as now almost every organisation is shifting their working practices from traditional t modern. Therefore at this stage the team become aware of the competition and starts to share common goal. All the members of team create the sense of team spirit and starts working in a team. Performing:By coming to this stage the team members become highly knowledgable and motivated. The necessary decisions will be made at this stage. Adjourning:When the task of team which is introducing modern workplace has completed than the team member may dissolve. And will join the new projects. Belbin team role: Application of Belbin team role in Kellogg's will help company to make use their talented employees in order to create an effective team within the organisation. As per the Belbin and its coworkers a team should consist of nine team roles. As each team role represent a strategy to work in a team and make the team achieve its goal. The nine team role which should be present are: 9
Resource Investigator:Resource investigator are those person who are extroverted and has a lot of contacts both inside as well as outside the team(Raes And et.al., 2015). Such type of individual will help the company to introduce modern workplace both by mutual understanding with its team as well as members outside the team. They are enthusiastic and open minded. They like to maintain and develop contacts which will help organisation to introduce new working practices in the organisation. Team worker:Team member is the most sensitive member in team. Team worker is helpfuk and is focused of creating a good or pleasant atmosphere within the organisation. Co- ordinator:Co coordinators are the persons who look after procedures and helps team members to clarify what their intention and what everyone wants. Plant:they are the creative thinkers in a team. They find innovative and surprising solution to the complex problems. Sometimes the plant misses the needs and wants of other members of a team(Zhen, 2017). Monitor: Monitor are the analyst of a team. They always analysis the situation and thinks and make decision after deep understanding of situation. Specialist:The person has a immense knowledge in his/her field. The person will provide knowledge on a specific topic. Specialist does not care for the social activities. Shaper: Shapers are passionate and willful. Shapers want to perform and look for challenges. They make sure that the team meets the deadlines(Fiore and Georganta, 2017). Implementer:Implementer is disciplined and task oriented. The person can be too practical and conservative when they are not clear about the new ideas. Completer Finisher:They have a unique talent, they know what will went wrong. They pay lot of attention to details, rechecking and perfectionism. They monitor the quality and safety and can sometime become overprotective and can experience difficulty in delegating work to others. Application of Belbin to Kellogg'swill help company to create a effective team and successfully introduce modern practices. The Tuckman and Belbin team development model will help company to create a effectiveteamwhichinturnwillhelpcompanytointroducenewpracticeswithinthe organisation. As modern workplace is essential to be introduced in the organisation therefore it become essentials to prepare the employees of the organisation to accept the changes. 10
Motivation and perception Motivation play a major role in effectiveness in working of employees of an organisation, Kellogg must consider motivation and perception in their organisation so as to achieve their targets and goals more effectively and efficiently. Motivation can be understand by several theories. Maslow's motivation theory is one the theory of motivation in which it includes motivation to a hierarchy of needs. Maslow's proposed that motivation is the result of a persons attempt at fulfilling five basic needs which includes physiological, safety, social, esteem and self actualisation needs. According to this theory these needs are essential for an individual and lack of these needs can create internal pressures that can influence behaviour of a person. Kellogg must undertake these needs as these are being fulfilled by the employees as it can effect the working of an employee. Each employee is to be motivated which can help Kellogg in maintaining a positive environment at the workplace(Healy, 2016). Physiological needs In an organisation like Kellogg'sit offers competitive salaries to its employees which helps them in acquiring their basic needs of living. Kellogg's provides its employees flexible benefits programme which allows the employees to choose those all benefits which suits them. Physiological needs are the most essential neds for a human being in order to survive. Kellogg's provides benefits which includes cash alternatives to cars of the company, vouchers for childcare and life assurance schemes at a discounted price. The savings and competitive salaries which are bing provided by the company helps worker's to go further and motivate them to be loyal to the company. Safety needs These needs are essential for an individual in order to keep them safe and healthy. It is the second most thing which are to be prioritize is safety needs. Kellogg's provides a safe and health environment for working which results in preventing accidents. Organisation's employees are accountable which means they are having a responsibility for observing rules and practices regarding health and safety. Kellogg's offer their workers a suitable working pattern which helps them to choose between various working categories which includes homeworking, career breaks and part time workings. This type of working flexibility helps the employees in maintaining work life balance(Stoyanov, 2017). Social needs 11
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Social needs are essential after achieving safety and physiological needs which helps an individual in achieving love needs which includes friendship, giving and taking love, group membership and engaging in social activities. Kellogg's organises group huddles on a weekly basis which provides informal opportunities for employees to receive and request the information on any part of the business that includes company products and sales data. Company positively recognises and reward staffs achievements. Esteem needs It includes self respect with the esteem of other by gaining respect and admiration from others. Kellogg's fulfil these needsby offering praise and recognition at the time when employees perform well and also offers promotions and additional responsibility for reflecting the belief in employee that they are a valued employee. Self actualisation needs This refers to develop and realise the full potential of employees to become everything they want to be. Kellogg's provide sufficient opportunities to employees by taking challenging and stimulating responsibilities. Company provides the opportunity for all the individuals for taking ownership of projects that enables them to develop and improve(Velmurugan and Sankar, 2017). Herzberg's Theory of Motivation : This model was developed by Frederick Herzberg in year 1959. According to the theory of Herzberg, there are two factors that are responsible for influencing the workers at the workplace. Among two factors one is motivators and another is hygiene factors. This theory is also known as two factors theory. Management of Kellogg's should use this model for motivating the staff members to perform better. Motivating factors will help to motivate workers to work hard and hygiene factors are not included in the job but if, these factors are not present then, staff members will not make efforts for improving their current level of performance(Herzberg, 2017). Kellogg's should use various factors for motivating employees such as achievement, providing recognition for high level performance of the workers, giving more responsibility, providing the opportunity of growth and development etc. Further, there are various types of hygiene factors that should be used by the Manager of the company for motivating the employees such as better working conditions, better salary and other benefits like incentives, 12
security of job etc. To implement this model in the organization, management will have to follow the process - Eliminating the stressors of job hygiene : Firstly, leader of Kellogg's will have to ensure that, the factors of hygiene are not resulting into dissatisfaction among employees. To ensure this, leader should adopt deocratic style of leadership that will motivate workers to work hard. Boosting the job satisfaction : After removing stressors of hygiene factors, management will make efforts for improving job satisfaction of every team member. There are various techniques that firm may adopt like job enrichment, job enlargement, employee empowerment etc(Lăzăroiu, 2015). Motivation and perception- Every employee of the organization has different perception. Workers that are having view that they are having more control over their job are having more chances to get motivated. Social perception also impacts the perception of employees.For example –The perception of employee towards other workers will also impact the level of job performance. Manager of Kellogg's should take various measures to ensure that, the perception of employees will not affect their performance up-to great extent. If employees are having perception that, firm give importance to their personal development in that case, workers will be motivated more for performing better. This will lead to improvement in profitability and sales of the company. Further, firm should also make efforts for promoting good perception towards work environment of the organization, training sessions for safety of employees, health insurance etc. will also help to motivate staff members for working hard(Alshmemri, Shahwan-Akl and Maude, 2017). CONCLUSION On the basis of above project it has been observed that how much new business environment is necessary for employees motivation. However, the present project described the importance of leading change and how business environment motivates the business culture and motivated atmosphere. However, the project has been discussed about the goals and objectives of the organisation in terms of enhancing the employees morale and work enthusiasm. Besides, report also discussed about the theories and models in order to focus on the “great place to work”. Besides, study also defined the concept or theories of management and leadership in order to better understand the things and opportunity and task. At the end of the segment it 13
further describes about the group and team behaviours which easily analyse the opportunities and task to be more influenced. Along with that, it also must required to be presenting the efficient work opportunities to be more effectively done. Likewise, the whole study introduced the concept of effective learning task and also described about the importance of modern change in within the environment. 14
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