Introduction to People Management

Introduction to people
management

ABSTRACT
The report has discussed the various aspects of people management such as leadership,
talent management and development programs. The report has discussed the case study of Easy
Jet which is one of the most successful air line service providers. The human resource practices
of organisation have helped it to become one of the most successful service providers. The study
has discussed the people management practices of the organisation from theoretical practices as
well. It has also provided suitable recommendations for the organisation so that it can improve its
existing performance and competitive advantage from future perspective.

TABLE OF CONTENTS
ABSTRACT....................................................................................................................................2
INTRODUCTION...........................................................................................................................3
AREA 1: Leadership and management...........................................................................................4
Operational context......................................................................................................................4
Theories and models....................................................................................................................4
Recommendations........................................................................................................................5
Area 2: Training and development..................................................................................................6
Operational context of Easy Jet...................................................................................................6
Theoretical perspectives..............................................................................................................6
Recommendations for Easy Jet....................................................................................................7
Area 3: Talent management.............................................................................................................7
Practices and operations within organisation..............................................................................7
Applicable theories......................................................................................................................8
Recommendations for talent management...................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
INTRODUCTION
Human resource management is known as the practice to recruit, manage and plan
talented employees which are able to accomplish organisational tasks with efficiency (Baruch
and Gregoriou, 2017). Thus various practices to retain talented skill force are one of the vital

aspects to retain the success and growth of the organisation. Easy Jet is among leading and
second largest air service providers in Europe which provides low fare services to its customers.
With it’s headquartered in London organisational employees more than 8000 employees across
Europe (Finnegan, 2014). Thus for operational continuity and performance excellence it is vital
for the organisation that it must use appropriate measures to retain and manage such huge
workforce effectively. The report will discuss various people management approaches such as
training, talent management and leadership which affect the management of Easy Jet employees.
AREA 1: Leadership and management
Operational context
Leaders play key role in motivating and guiding employees of organisation. The
management and leadership practices affect the productivity of staff members as well as
employee retention (Rehin and Sreedharan, 2017). The leaders of Easy Jet ensure that all team
members are involved in communication and decision making. It makes staff members feel
valuable and to participate in the quality operational practices. The management of Easy Jet also
emphasis on development of work place culture which is flexible as well innovative so that along
with satisfactory customers services staff members can also expose themselves to professional
development. The organisation does not have any hierarchy or irrelevant management layers.
Thus all staff members and team leaders works as team members. This operational
approach at Easy Jet helps to build a collaborative work culture. The leaders not only
communicate with the staff members for cooperative working but they also adopt strategies as
per the situational demands. It helps leaders and team members to adopt practices which are
competitive and effective. Within Easy Jet along with the flexible and open communication
environment management also try to give suitable rewards and motivation to staff members so
that they are always encouraged to enhance their productivity (Our culture, 2020).
Theories and models
Leadership and management theories help organisation to gain competitive advantage on
behalf of talented and skilled workforce. For achieving this objective Easy Jet brings various
theoretical models into practice. Some of these key theories are as follows: