Tourism and Development in Vanuatu
Added on 2020-04-01
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1Introduction to Hospitality and Tourism Case Study Analysis of Vanuatu Student Name: Manjeet KaurStudent Number: 126697
2IntroductionAcross the world and almost in every country, hospitality and tourism is an activity foundto play a critical role that contributes to an economy. Both push and pull factors act as tourism systems that support tourist flows (Cooper, 2016). This paper focus on the arrival of a cruise shipat Pacific Island of Vanuatu that depends on tourism. The major areas of focus includes looking at the prime ethical and governing issues, whether P&O cruise acted in the most ethical manner, the person to be responsible to rectify the ethical issues, the manner in which the government could have taken to resolve the ethical issues, and recommendations of the best approaches for overcoming the issues. Question 1: Prime Ethical and Governing Issues Presented in the Vanuatu’s Broken DreamVideoTourism and hospitality continues to experience several ethical dilemmas. Cooper (2016) explains that business ethics refer to the rules that guide operations of a business. In fact, they arenot laws in themselves, but rules that guide how parties relates to one another and operations of businesses. Ethics seek to benefit stakeholders (Alonso & Nyanjom, 2016). Ethical tourism involves benefits to the people and environment at various destinations (Lovelock & Lovelock, 2013). Benefits such as economic prosperity, social equity, and protection to culture and environment can only come from ethical behaviors (Net Balance Management Group Pty Ltd, 2014).The arrival of the P&O International cruise ship with thousands of visitors at Vanuatu local community in the Pacific was to generate wealth for people in the community. However, itsarrival led to several prime ethical and governing issues to take place at the island (SBS, 2017). Money matters form the first ethical issue that affects Vanuatu Island (Mitchell, 2011). Many of
3the residents complained that government officers practiced a high-level of corruption. The P&Ocruise ship arrived with thousands of visitors from different international countries including Australia, China, United Stated of America, and other Asian countries. The visitors paid fees amounting to $800,000 aid. The money collected was to help improve the lives of everyone (Stabler, Sinclair & Papatheodorou, 2010). However, the level of corruption, theft, and misappropriation of funds have made it impossible for the community to put the money into proper use. For example, corruption issues involved committee members stealing all the money collected from the tourism activities. Consequently, this has contribute to division among subsistence farmers without experience concerning ways they could handle cash flows. Furthermore, misappropriation of funds comes from the fact that there is no accountability concerning who should control the money. Since 2004 to 2012, there have been changes in committees that have gone without punishmentEndemic nepotism forms the second ethical issue. Leaders started to pursue their own interests, benefits, and those of their close relatives (Tabani, 2008). At Pentecost, Malekula, and Efate-the Port Villa, government and ministers failed to share the belief of benefiting local communities (SBS, 2017). For example, we see that the former government minister of Teserik issued prime land leases to favor family members of his department at a knockdown price. This practice shows that such leaders failed to think about poor villagers that leaved around that site and the benefits they would derive from tourists’ visiting the destination. There was a construction of social amenities benefiting tourists only. The analysis of the video shows that over a period of ten years, people had failed to benefit from social amenities such as good health, electricity, good toilets, and clean water (Vanuatu, 2013). A majority of the
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