Introduction to Business Operations and Management

INTRODUCTION TO
BUSINESS OPERATIONS
AND MANAGEMENT

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Functions of business operation...................................................................................................3
Description about the company...................................................................................................5
Evaluation of company's operation management decisions........................................................6
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Business operation is known as assets which is owned by business, that could be tangible
or intangible. They engaged on daily basis activities for increasing the value of enterprises and
earn more profits (Mares, 2018). Harrods limited is department stores and one of the most
famous department stores in Europe. Companies have many departments including seasonal and
food mall that are well-known. This report explain about the function of business operation along
with the brief description of organization. Also, evaluates the company operation management
decisions including supply chain, quality control, HR, location strategies, logistics, leadership
and production etc.
MAIN BODY
Functions of business operation
There are various function of business operation such as:-
Production:-
In Harrods this function helps in creating and developing their products and services. The
production department in organization are essentially on money and facilities so that company
can run easily and can achieved their goals as well objective. In modern terms Harrods highly
organized, special mass production, therefore it overall entrusted to production manager. In
organization production manager have some responsibilities like ensuring products and services
with specified quality, fulfilling the quantity requirement furthermore meets with scheduling and
delivery times for goods and services. Along with this production manager have to perform
various function like planning, developing plant, purchasing and inventory management.
Moreover, controlling over production, measurement in work and maintenance of physical
environment.
Marketing:-
Marketing function help company for being satisfying their customer with having better
products and services along with fulfilling the satisfaction levels of customer with needs and
desired (Raju and Hasan, 2020). Harrods marketing function play important role for making their
products and services more developed that could be help company in earning more amount of
profits. Transfer of ownership and exchange of relationship that could be more benefits in
company taking place with completing tasks. Marketing manager must have to follow-up