Introduction to People Management - Individual Research Portfolio

Introduction to People
Management - Individual
Research Portfolio

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Knowledge, skills and behaviour of an effective people manager..............................................3
HR processes and performance management of people at work................................................5
Contemporary issues line management face in people management process.............................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
People management refers to the practice of managing people at work through acquiring
the best talent, optimization of this talent and retaining the same for the long term success of the
organization. It includes both supporting business performance through talent acquisition and
providing guidance, direction and motivation to the employees to get the most out of them.
People management can be taken as one of the task of human resource management but it is not
necessary that all people manager are HR manager. In this report, the concept of people
management has been discussed in the context of HSBC holdings Plc which is a UK based
investment banking and financial services' company.
MAIN BODY
Knowledge, skills and behaviour of an effective people manager
People manager is the one who carries out the function of HR manager and known as the
human resource manager who is a responsible for attracting, selecting, training, developing,
motivating, directing, controlling and coordinating people in the organization. He has to make
every possible effort to support both organizational accomplishments and individual
accomplishments. They are also required to set team goals which must be in line with
organizational goals (Armstrong, 2017). In order to become an effective people manager, there
are some skills, knowledge and behaviour which must be incorporated in an individual to be an
effective people manager.
Knowledge - An effective people manager of HSBC must have the knowledge of what kind of
people or talent needed to be hired for the accomplishment of the organizational goals. They
must have knowledge of various training to be provided for improved performance and how to
establish relationship with employees to get a feedback on personal and organizational
perspective. Which leadership style to be followed, establishing coordination among people and
resources, language to be used for effective communication are the important areas, and
knowledge of which is very necessary. Every organization has many people working in it, and
they all are different from other in terms of their behaviour, interests, abilities and desire for
motivation which must be known to the people manager (Armstrong, 2019). As in the times of
Covid 19 pandemic, almost all the companies has introduces remote working practices which
demands an additional knowledge from HSBC people manager of computer, electronic