Introduction to People Management
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This document provides an introduction to people management, focusing on important theoretical models and their applications. It explores the role of leadership and management, training and development, and talent management in organizations. The document also provides recommendations for overcoming workforce challenges.
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Introduction to People
Management
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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Important theoretical models as well as their applications.....................................................1
TASK 2............................................................................................................................................3
Training and Development.....................................................................................................3
TASK 3............................................................................................................................................5
Talent Management Underpin Performance Management.....................................................5
Recommendations .................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Important theoretical models as well as their applications.....................................................1
TASK 2............................................................................................................................................3
Training and Development.....................................................................................................3
TASK 3............................................................................................................................................5
Talent Management Underpin Performance Management.....................................................5
Recommendations .................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
INTRODUCTION
It is said that individual management normally says workforce development which for the
most part oversees and handles labour of organization (Armstrong and Taylor, 2014). The
particular division handles various of undertaking which includes preparing and improvement,
organization, employing, security health, pay, business entity improvement and numerous
different personnel accompanying assignment. The existing study depends on a Case Study of
National Health Service. NHS is an administrative structure which gives its administrations in
well-being care sector. This medicinal services establishment was done in the year 1948 at
England. According to the situation gave in the event that case study of NHS, it has been broke
down that NHS is confronting issue of deficiency of emergency clinic staff. This impacts
supervisory group of this organization to team up with office who could give required restorative
staff to NHS. It has made weakness and clashes within present therapeutic force as they fell that
faculty procured from office are getting progressively paid when contrasted with themselves.
Accordingly, current human resource of indicated entity have surrendered. So as to conquer this
circumstance, National Health Service have wanted to contract approximately 6000 additional
medical caretakers constantly 2020 who will satisfy necessity of human services foundation.
This circumstance have created necessity for National Health Service to adjust a few techniques
with the help of which they can support restorative employees for extended haul. This present
report will rotate around three key centre territories of individuals the board that is Leadership
and the executives, Training and improvement and Talent. These have be expounded viably in
three distinct undertakings in fitting way.
MAIN BODY
Important theoretical models as well as their applications
Leadership & Management
Leadership define as the capacity of person who grip intensity of impacting one explicit
individual or entire gathering in order to work in positive manner course with the assistance of
which organisational objectives & goals can be achieved appropriately (Flyvbjerg, 2017). While,
the executives is considered as the technique through which individuals and things are controlled
successfully. It tends to be said that administration and the executives together assumes a basic
job in the development of business organisation in powerful way. According to the given case
1
It is said that individual management normally says workforce development which for the
most part oversees and handles labour of organization (Armstrong and Taylor, 2014). The
particular division handles various of undertaking which includes preparing and improvement,
organization, employing, security health, pay, business entity improvement and numerous
different personnel accompanying assignment. The existing study depends on a Case Study of
National Health Service. NHS is an administrative structure which gives its administrations in
well-being care sector. This medicinal services establishment was done in the year 1948 at
England. According to the situation gave in the event that case study of NHS, it has been broke
down that NHS is confronting issue of deficiency of emergency clinic staff. This impacts
supervisory group of this organization to team up with office who could give required restorative
staff to NHS. It has made weakness and clashes within present therapeutic force as they fell that
faculty procured from office are getting progressively paid when contrasted with themselves.
Accordingly, current human resource of indicated entity have surrendered. So as to conquer this
circumstance, National Health Service have wanted to contract approximately 6000 additional
medical caretakers constantly 2020 who will satisfy necessity of human services foundation.
This circumstance have created necessity for National Health Service to adjust a few techniques
with the help of which they can support restorative employees for extended haul. This present
report will rotate around three key centre territories of individuals the board that is Leadership
and the executives, Training and improvement and Talent. These have be expounded viably in
three distinct undertakings in fitting way.
MAIN BODY
Important theoretical models as well as their applications
Leadership & Management
Leadership define as the capacity of person who grip intensity of impacting one explicit
individual or entire gathering in order to work in positive manner course with the assistance of
which organisational objectives & goals can be achieved appropriately (Flyvbjerg, 2017). While,
the executives is considered as the technique through which individuals and things are controlled
successfully. It tends to be said that administration and the executives together assumes a basic
job in the development of business organisation in powerful way. According to the given case
1
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situation, it has been dissected that Human Resource Department of National Health Service is
required to concentrate on building their positive organisation with medicinal staff so they could
support longer with a similar organization for longer time frame.
Contingency theory:
It is the theory which was developed in the year 1964 by Fred Edward Fiedler. This theory for
the most part centres around the character of managers and how they manage evolving
circumstances. As indicated by this concept, it is clearly identified that no single type of style is
most suitable and best for authority and the executives. This conception is viewed as the
initiative methodology for the most part accentuation on embracing distinctive authority style
dependent on circumstance and attainability. This says that there are no particular initiative style
which is appropriate for each and every circumstances. There are two primary diagrams of
possibility theory: assignment as well as relationship persuaded. In setting with National Health
Service, managers of the organization ought to pursue his style of authority as indicated by the
circumstance emerge (Russ, 2014). With the assistance of this, NHS can without much of a
stretch receive the dynamic condition which will additionally assist them in holding their
workers for longer period of time. Alongside, it tends to be said that possibility theory aid the
executives also in light of the fact that it permits this group in taking powerful choice in future.
Training & Development:
This define as the way towards enhancing the aptitudes just as capacity of workforce
working inside the business entity so that they can enhance their exhibition which contribute
toward most extreme gainfulness.
Transitional Model: it is the model mostly focusses on the company or organisation as a whole.
This concept depends on two circle. One is external circle which incorporates firms strategic, and
esteem though 2nd circle is internal which is implemented. This is the model which says that
goals of the organization created by these elements as well as afterwards preparing system is
actualized. In setting to National Health Service, while building up their preparation &
advancement sessions if organization will use such model and theory so that they can improve
their upper hand at market.
Talent Management
2
required to concentrate on building their positive organisation with medicinal staff so they could
support longer with a similar organization for longer time frame.
Contingency theory:
It is the theory which was developed in the year 1964 by Fred Edward Fiedler. This theory for
the most part centres around the character of managers and how they manage evolving
circumstances. As indicated by this concept, it is clearly identified that no single type of style is
most suitable and best for authority and the executives. This conception is viewed as the
initiative methodology for the most part accentuation on embracing distinctive authority style
dependent on circumstance and attainability. This says that there are no particular initiative style
which is appropriate for each and every circumstances. There are two primary diagrams of
possibility theory: assignment as well as relationship persuaded. In setting with National Health
Service, managers of the organization ought to pursue his style of authority as indicated by the
circumstance emerge (Russ, 2014). With the assistance of this, NHS can without much of a
stretch receive the dynamic condition which will additionally assist them in holding their
workers for longer period of time. Alongside, it tends to be said that possibility theory aid the
executives also in light of the fact that it permits this group in taking powerful choice in future.
Training & Development:
This define as the way towards enhancing the aptitudes just as capacity of workforce
working inside the business entity so that they can enhance their exhibition which contribute
toward most extreme gainfulness.
Transitional Model: it is the model mostly focusses on the company or organisation as a whole.
This concept depends on two circle. One is external circle which incorporates firms strategic, and
esteem though 2nd circle is internal which is implemented. This is the model which says that
goals of the organization created by these elements as well as afterwards preparing system is
actualized. In setting to National Health Service, while building up their preparation &
advancement sessions if organization will use such model and theory so that they can improve
their upper hand at market.
Talent Management
2
Expectancy theory: It is the theory which was created by Victor Vroom. As per this concept, an
organization ought to deal with its workers by propelling them. They may give rewards and
advantages. This aides in successful ability the executives.
TASK 2
Training and Development
As per the given case study, it has clearly been assessed that higher authority of National
Health Service have intended to select 6000 medical attendants for conquering circumstance of
deficiency of personnel. For this, top supervisory team of this governmental healthcare body
have defined that their particular jobs and obligation. Some primary duties of HR or workforce
management, the executives are characterized as under:
Role of the top management team of National Health Service is to give viable preparing
to recently procured workers that is medicinal personnel. This will assist them in building
up all the abilities that will at last assist them in implementing work duty adequately
(Stark, 2015).
Furthermore, NHS the board will likewise give equivalent instalment to each therapeutic
expert and other staff who works for it. It will likewise provide remuneration, enrolment,
creating business approaches, upholding work laws, keeping up records of employees,
execution the executives, and so on.
Basic need of National Health Service is to enhance their HRM practises alongside
employed over upgrading the earth of establishments site with the goal which issues that
staff members can be amended. This as a result assist in fulfilling its worker with their
activity & furthermore prompts decrease in worker turnover.
HR Functions:
Recruitment: It refers to the most important capacity of Human Resource supervisor of National
Health Service. In this, they attempt to procure workers on premise of abilities as well as
experience. Regarding contextual survey, it is assessed that Human Resource division of NHS
contract 6000 attendants for enhancing circumstance of lack of employees. The job of enrolment
is to hire essential labour inside the business organisation with the goal that task can effectively
be performed in a successful manner. Yet, basic need in such manner is to procure advanced
talented & able personnel that bring efficiency (Starr and Van Wassenhove, 2014).
3
organization ought to deal with its workers by propelling them. They may give rewards and
advantages. This aides in successful ability the executives.
TASK 2
Training and Development
As per the given case study, it has clearly been assessed that higher authority of National
Health Service have intended to select 6000 medical attendants for conquering circumstance of
deficiency of personnel. For this, top supervisory team of this governmental healthcare body
have defined that their particular jobs and obligation. Some primary duties of HR or workforce
management, the executives are characterized as under:
Role of the top management team of National Health Service is to give viable preparing
to recently procured workers that is medicinal personnel. This will assist them in building
up all the abilities that will at last assist them in implementing work duty adequately
(Stark, 2015).
Furthermore, NHS the board will likewise give equivalent instalment to each therapeutic
expert and other staff who works for it. It will likewise provide remuneration, enrolment,
creating business approaches, upholding work laws, keeping up records of employees,
execution the executives, and so on.
Basic need of National Health Service is to enhance their HRM practises alongside
employed over upgrading the earth of establishments site with the goal which issues that
staff members can be amended. This as a result assist in fulfilling its worker with their
activity & furthermore prompts decrease in worker turnover.
HR Functions:
Recruitment: It refers to the most important capacity of Human Resource supervisor of National
Health Service. In this, they attempt to procure workers on premise of abilities as well as
experience. Regarding contextual survey, it is assessed that Human Resource division of NHS
contract 6000 attendants for enhancing circumstance of lack of employees. The job of enrolment
is to hire essential labour inside the business organisation with the goal that task can effectively
be performed in a successful manner. Yet, basic need in such manner is to procure advanced
talented & able personnel that bring efficiency (Starr and Van Wassenhove, 2014).
3
Training & Development: This Human Resource element assist staff members in order to
enhance aptitudes of individuals. In National Health Service, its director will lead standard which
is based on training & development programs that will upgrade their knowledge and skills. These
programs will likewise make each and every single staff part in making the most of their own
work. Thus, it will improve their exhibition and furthermore convey great services to patients.
What's more, preparing will likewise manage nurture about utilizing types of gear viably with the
goal that odds of contamination can be maintained a strategic distance from. Principle job of
Training and advancement is to give workers a origin with the help of which their shortcomings
can be expelled. Yet, the need of Training & Development is progress in the direction of
individual and expert improvement of employees to make them fit for achieving business targets.
Providing Compensation: At next capacity, HR supervisor deals with all payable and other pay
related work. It predominantly incorporates pay, motivation, remuneration, additional time and
other issue. The need of NHS is to offer that much pay which can fulfil its workers with their
activity and the board. So in such manner the fundamental job of NHS is to talk about with its
employees and work over their pay issues to cause them to fulfil.
Employee Relations: On the other hand, HR work is to create strong and positive relation
among manager and workers. Concerning existing case situation, Human Resource director of
National Health Service will sort out progress centre point in which restorative workers part will
be shared their encounters which each other. Fundamental job of employees relation is to
enhance centre point which incorporates different exercises such as collaboration with associates,
sharing of progress stories and so forth. It very well may be says that this Human Resource
capacity will impact restorative employees to support longer. Be that as it may, the need of
employees relation is to create affirmative holding among National Health Service and its
workers (Uspensky, 2014).
Legal Responsibilities: HR department additionally handles lawful substance of organization. In
setting to case situation, it very well may be said that Human Resource chief of National Health
Service handles lawful obligation of this health care organisations. Main job of this Human
Resource work is to guarantees restorative workers that will get their business correct just as
circumstances with the help of which they could become quicker. Be that as it may, the need of
this capacity is to keep away from separation from work environment (Wright, 2018).
4
enhance aptitudes of individuals. In National Health Service, its director will lead standard which
is based on training & development programs that will upgrade their knowledge and skills. These
programs will likewise make each and every single staff part in making the most of their own
work. Thus, it will improve their exhibition and furthermore convey great services to patients.
What's more, preparing will likewise manage nurture about utilizing types of gear viably with the
goal that odds of contamination can be maintained a strategic distance from. Principle job of
Training and advancement is to give workers a origin with the help of which their shortcomings
can be expelled. Yet, the need of Training & Development is progress in the direction of
individual and expert improvement of employees to make them fit for achieving business targets.
Providing Compensation: At next capacity, HR supervisor deals with all payable and other pay
related work. It predominantly incorporates pay, motivation, remuneration, additional time and
other issue. The need of NHS is to offer that much pay which can fulfil its workers with their
activity and the board. So in such manner the fundamental job of NHS is to talk about with its
employees and work over their pay issues to cause them to fulfil.
Employee Relations: On the other hand, HR work is to create strong and positive relation
among manager and workers. Concerning existing case situation, Human Resource director of
National Health Service will sort out progress centre point in which restorative workers part will
be shared their encounters which each other. Fundamental job of employees relation is to
enhance centre point which incorporates different exercises such as collaboration with associates,
sharing of progress stories and so forth. It very well may be says that this Human Resource
capacity will impact restorative employees to support longer. Be that as it may, the need of
employees relation is to create affirmative holding among National Health Service and its
workers (Uspensky, 2014).
Legal Responsibilities: HR department additionally handles lawful substance of organization. In
setting to case situation, it very well may be said that Human Resource chief of National Health
Service handles lawful obligation of this health care organisations. Main job of this Human
Resource work is to guarantees restorative workers that will get their business correct just as
circumstances with the help of which they could become quicker. Be that as it may, the need of
this capacity is to keep away from separation from work environment (Wright, 2018).
4
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According to the above determined HR capacities and jobs and needs of the board of
NHS, it can said that every one of them are useful for its development.
TASK 3
Talent Management Underpin Performance Management
Management of employees within the organisation is reasoned as the most troublesome
assignment which is being taken care of by personnel asset division of the company.
organisation. In setting to introduce case situation, it very well may be said that supervisory
group of National Health Service is needed to assess the entirety of the interior just as outer
elements which have impact more than three centre key zones that is preparing and
advancement, Leadership and the executives and ability the board. Several most essential factors
are provided as under:
Leadership & Management: Leadership as well as the board the two holds solid situation in the
development of business organisation. Concerning current case situation of NHS, it has been
broke down that inside elements and outer elements which impacts administration and
supervisory team of this human services foundation is:
Internal factor: For National Health Service, its workers are principle inside element
which influences its initiative & the board execution. In setting to contextual survey, it
has been examined that staff members of this organization are not supporting longer at
working environment on the grounds that insufficient enlistment. It very well may be said
that on the off chance that worker doesn't bolster supervisory team, at that point it is not
feasible for them in order to bring any kind change at working environment or continue
them longer in organization (Vom Brocke and Rosemann, 2014).
External factor: Social elements is viewed as the most persuasive outer factor that
impacts initiative and supervisory group of NHS. It can said that supervisors of this
human services organisation need to adjust their techniques as per the progressions which
occurred in the public eye.
Training and Development:
Internal factor: Organizational assets of National Health Service are principle inner
element which holds limit of influencing preparing & improvement programs of National
Health Service. This is on the grounds that, any organisation requires a few assets like
5
NHS, it can said that every one of them are useful for its development.
TASK 3
Talent Management Underpin Performance Management
Management of employees within the organisation is reasoned as the most troublesome
assignment which is being taken care of by personnel asset division of the company.
organisation. In setting to introduce case situation, it very well may be said that supervisory
group of National Health Service is needed to assess the entirety of the interior just as outer
elements which have impact more than three centre key zones that is preparing and
advancement, Leadership and the executives and ability the board. Several most essential factors
are provided as under:
Leadership & Management: Leadership as well as the board the two holds solid situation in the
development of business organisation. Concerning current case situation of NHS, it has been
broke down that inside elements and outer elements which impacts administration and
supervisory team of this human services foundation is:
Internal factor: For National Health Service, its workers are principle inside element
which influences its initiative & the board execution. In setting to contextual survey, it
has been examined that staff members of this organization are not supporting longer at
working environment on the grounds that insufficient enlistment. It very well may be said
that on the off chance that worker doesn't bolster supervisory team, at that point it is not
feasible for them in order to bring any kind change at working environment or continue
them longer in organization (Vom Brocke and Rosemann, 2014).
External factor: Social elements is viewed as the most persuasive outer factor that
impacts initiative and supervisory group of NHS. It can said that supervisors of this
human services organisation need to adjust their techniques as per the progressions which
occurred in the public eye.
Training and Development:
Internal factor: Organizational assets of National Health Service are principle inner
element which holds limit of influencing preparing & improvement programs of National
Health Service. This is on the grounds that, any organisation requires a few assets like
5
essential equipments, structure, sitting space & numerous different property so that could
direct a viable instructional course. In setting to NHS, on the off chance that the
organization doesn't have these assets, at that point it will be more enthusiastically for
them to lead improved instructional meeting.
External factor: Alteration in human services legislation which impacts the subject of
talk of preparing & betterment programs. It very well may be said that if authorities has
adjusted lawful legislations identified with medicinal employees or their training, at that
point it will be needed by its supervisory group to lead T&D programs as per the dynamic
laws as it will influence working pattern (Wilton, 2016).
Talent Management:
Internal Factors:
Working Situation: In related to execute ability the board in National Health Service,
working condition is an inward element which can influence the working of the
organization. It is said that there are different elements which impacts the employed
society of an organisation. The fundamental explanation for the influenced workplace is
that National Health Service is enlisting individuals from organizations so as to defeat
their issue accompanying with absence of business. Be that as it may, this choice has
gravely influenced the current workers as they get disappointed from these choice of the
executives as they feel less important themselves (Wild, 2017).
External Factors:
Demand as well as Supply: It is one of the most essential & powerful outer element is
request & supply of gifted workers. In context to National Health Service, there is an
appeal for gifted worker at the marketplace. Lack of talented employees can influence the
general working of the organization. This element impact the piece of the overall industry
and generosity of the organization at focused marketplace.
Recommendations
Based on above determined report on individuals the executives, it has been assessed that
NHS need to embrace different procedures so they can continue longer at marketplace and
improve their capacities. Based on contextual study of NHS, there are some particular proposals
through which this health care organisations can beat circumstance of deficiency of staff. These
suggestion are given according to three centre zones which are clarified as under:
6
direct a viable instructional course. In setting to NHS, on the off chance that the
organization doesn't have these assets, at that point it will be more enthusiastically for
them to lead improved instructional meeting.
External factor: Alteration in human services legislation which impacts the subject of
talk of preparing & betterment programs. It very well may be said that if authorities has
adjusted lawful legislations identified with medicinal employees or their training, at that
point it will be needed by its supervisory group to lead T&D programs as per the dynamic
laws as it will influence working pattern (Wilton, 2016).
Talent Management:
Internal Factors:
Working Situation: In related to execute ability the board in National Health Service,
working condition is an inward element which can influence the working of the
organization. It is said that there are different elements which impacts the employed
society of an organisation. The fundamental explanation for the influenced workplace is
that National Health Service is enlisting individuals from organizations so as to defeat
their issue accompanying with absence of business. Be that as it may, this choice has
gravely influenced the current workers as they get disappointed from these choice of the
executives as they feel less important themselves (Wild, 2017).
External Factors:
Demand as well as Supply: It is one of the most essential & powerful outer element is
request & supply of gifted workers. In context to National Health Service, there is an
appeal for gifted worker at the marketplace. Lack of talented employees can influence the
general working of the organization. This element impact the piece of the overall industry
and generosity of the organization at focused marketplace.
Recommendations
Based on above determined report on individuals the executives, it has been assessed that
NHS need to embrace different procedures so they can continue longer at marketplace and
improve their capacities. Based on contextual study of NHS, there are some particular proposals
through which this health care organisations can beat circumstance of deficiency of staff. These
suggestion are given according to three centre zones which are clarified as under:
6
For the as a matter of first importance territory that is administration and the board, it is
prescribed to supervisory team of National Health Service to embrace possibility
authority style as it causes them in dealing with all sort of various circumstance in
National Health Service.
Proposal for preparing & advancement territory is that administration of National Health
Service ought to arrange instructional meetings at normal interims to furnish the
specialists with the correct aptitudes and capability so they can play out the expert health
care practises in moral way.
In relation to ability the executives, it is proposed that Human Resource branch of
National Health Service should procure just gifted & qualified attendants and therapeutic
personnel to guarantee that work is existence done as per guidelines given via care
quality commission (SQC).
Lastly, the recommendation is provided to NHS related to the making use of Contingency
theory with the help of which it will be possible to make adopt leadership according to
the situations and to get positive outcomes. It is also related to providing training and
development programs to be provided to employees so that it could become possible for
them to make improvement in the level of their efficiency and skills for the growth and
development in their career. The company should make the motivation and dedication
level of employees on first priority so that they could give their best to the organisation
and work for a longer period of time with the company.
CONCLUSION
According to the preceding provided report, it is concluded that individuals the
executives is reasoned as most significant activity structure having a place with health care
services. This is on the grounds that, without medicinal staff it would not be workable for health
care organisations to support longer and give compelling and health care services to patients. The
conclusion has also been related to the importance of leadership and management with the help
of which improvement is made in the working of employees and along with this, their level of
engagement with the company is also made possible. Lastly, the conclusion is drawn about the
talent management which is important for the efficient working of an organisation and also to get
good and positive results from the working of employees.
7
prescribed to supervisory team of National Health Service to embrace possibility
authority style as it causes them in dealing with all sort of various circumstance in
National Health Service.
Proposal for preparing & advancement territory is that administration of National Health
Service ought to arrange instructional meetings at normal interims to furnish the
specialists with the correct aptitudes and capability so they can play out the expert health
care practises in moral way.
In relation to ability the executives, it is proposed that Human Resource branch of
National Health Service should procure just gifted & qualified attendants and therapeutic
personnel to guarantee that work is existence done as per guidelines given via care
quality commission (SQC).
Lastly, the recommendation is provided to NHS related to the making use of Contingency
theory with the help of which it will be possible to make adopt leadership according to
the situations and to get positive outcomes. It is also related to providing training and
development programs to be provided to employees so that it could become possible for
them to make improvement in the level of their efficiency and skills for the growth and
development in their career. The company should make the motivation and dedication
level of employees on first priority so that they could give their best to the organisation
and work for a longer period of time with the company.
CONCLUSION
According to the preceding provided report, it is concluded that individuals the
executives is reasoned as most significant activity structure having a place with health care
services. This is on the grounds that, without medicinal staff it would not be workable for health
care organisations to support longer and give compelling and health care services to patients. The
conclusion has also been related to the importance of leadership and management with the help
of which improvement is made in the working of employees and along with this, their level of
engagement with the company is also made possible. Lastly, the conclusion is drawn about the
talent management which is important for the efficient working of an organisation and also to get
good and positive results from the working of employees.
7
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REFERENCES
Books and Journals
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Flyvbjerg, B., 2017. Introduction: The iron law of megaproject management. Bent Flyvbjerg,
pp.1-18.
Russ, M., 2014. Introduction—What Kind of an Asset Is Human Capital, How Should It Be
Measured, and in What Markets?. In Management, Valuation, and Risk for Human
Capital and Human Assets (pp. 1-33). Palgrave Macmillan, New York.
Stark, J., 2015. Product lifecycle management. In Product lifecycle management (Volume 1) (pp.
1-29). Springer, Cham.
Starr, M. K. and Van Wassenhove, L. N., 2014. Introduction to the special issue on humanitarian
operations and crisis management. Production and Operations Management. 23(6).
pp.925-937.
Uspensky, I., 2014. Tick pests and vectors (Acari: Ixodoidea) in European towns: Introduction,
persistence and management. Ticks and tick-borne diseases. 5(1). pp.41-47.
Vom Brocke, J. and Rosemann, M. eds., 2014. Handbook on business process management 2:
strategic alignment, governance, people and culture. Springer.
Wild, T., 2017. Best practice in inventory management. Routledge.
Wilton, N., 2016. An introduction to human resource management. Sage.
Wright, P., 2018. Fundamentals of human resource management. Management. 5. p.27.
8
Books and Journals
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Flyvbjerg, B., 2017. Introduction: The iron law of megaproject management. Bent Flyvbjerg,
pp.1-18.
Russ, M., 2014. Introduction—What Kind of an Asset Is Human Capital, How Should It Be
Measured, and in What Markets?. In Management, Valuation, and Risk for Human
Capital and Human Assets (pp. 1-33). Palgrave Macmillan, New York.
Stark, J., 2015. Product lifecycle management. In Product lifecycle management (Volume 1) (pp.
1-29). Springer, Cham.
Starr, M. K. and Van Wassenhove, L. N., 2014. Introduction to the special issue on humanitarian
operations and crisis management. Production and Operations Management. 23(6).
pp.925-937.
Uspensky, I., 2014. Tick pests and vectors (Acari: Ixodoidea) in European towns: Introduction,
persistence and management. Ticks and tick-borne diseases. 5(1). pp.41-47.
Vom Brocke, J. and Rosemann, M. eds., 2014. Handbook on business process management 2:
strategic alignment, governance, people and culture. Springer.
Wild, T., 2017. Best practice in inventory management. Routledge.
Wilton, N., 2016. An introduction to human resource management. Sage.
Wright, P., 2018. Fundamentals of human resource management. Management. 5. p.27.
8
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