Curry Industry Performance and Challenges

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This assignment analyzes the current state of the curry industry, identifying key performance indicators such as economic contribution, innovation impact, and customer service quality. It also explores major issues affecting the sector, including employee turnover, lack of innovation, and poor leadership approach. The summary provides a comprehensive overview of the assignment content, highlighting the importance of developing workforce skills, effective leadership, and implementing advance technologies to improve profitability.

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An investigation on the decline
of London Curry Industry

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TABLE OF CONTENTS
TITLE OF DISSERTATION...........................................................................................................3
“An investigation on the decline of London Curry Industry”..........................................................3
CHAPTER 1 – INTRODUCTION..................................................................................................3
1.1 Background of the study...................................................................................................3
1.2 Research Propose .............................................................................................................3
CHAPTER 2: LITERATURE REVIEW.........................................................................................6
2.1 Introduction......................................................................................................................6
2.2 Literature review..............................................................................................................6
CHAPTER 3 – RESEARCH METHODOLOGY ........................................................................14
Introduction .........................................................................................................................14
CHAPTER 4: DATA ANALYSIS................................................................................................20
4.1 Introduction....................................................................................................................20
4.2 Data Analysis..................................................................................................................20
4.3 Summary.........................................................................................................................29
CHAPTER 5 - CONCLUSION AND RECOMMENDATION....................................................31
REFERENCES..............................................................................................................................33
APPENDIX....................................................................................................................................36
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TITLE OF DISSERTATION
“An investigation on the decline of London Curry Industry”
CHAPTER 1 – INTRODUCTION
1.1 Background of the study
The curry has become an important element within British culture but still it is facing a
lot of issue and crisis situation currently. The London curry industry is estimated to attract
around 2.5 million customers every week, the industry generate more than £4 billion annually to
the national economy. The industry is currently facing problem due to various factors such as
shortage of staff, chef, high taxes and increased competition in the market. The studies also
identified that the curry industry is suffering from various other elements or issues such as lack
of creativity, innovation, authenticity and originality of menu. The industry is facing a lot of
issues continuously in order to cope up or meet the demands or needs of the current market and
achieve customer satisfaction. The curry restaurants still have opportunities to improve their
performance by using advance technology in their business functions or operations. There are
other investigators who identified the curry industry is also getting affected by structural issues
such as long working hours, poor wages system, improper staff food and accommodation system.
(Yang and et.al, 2015). In addition to this the industry is lagging behind in terms of providing
training to the staff as well as implicating legal requirements such as food safety, health and
safety risk, issue related to immigration etc. It has been also identified that the industry lack in
leadership and unity, the ineffective leadership approach is a major problem for the shortage of
staff within the London curry industry.
1.2 Research Propose
Therefore, the holistic aim of the proposed research is to critically analyse and assess the factors
that lead to the decline of the curry industry in London.
Research Objectives
To find out the factors that lead to the decline of the curry industry in London.
To provide some suggestions so that the UK curry industry can overcome the recent crisis.
Research questions
What are the factors that lead to the decline of the curry industry in London?
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How does London curry industry can overcome the recent crisis?
Rationale
In the current period, enterprise requires increasing upper hand and manageability in the market
for long time. For accomplish this objective, firms builds up a few children of unmistakable
approaches, practices, systems and program through which it can pick up the extensive quantities
of customer consideration. In this angle, innovation or creativity in menu is one of the procedure
through which organization can pick up the substantial quantities of customer consideration.
Researcher has colossal enthusiasm for this point as they need to investigate their hypothetical
learning into the pragmatic viewpoint that is the reason this theme has been chosen as a paper
subject.
Framework and analysis
This is considered as most noteworthy angle in the whole exposition that backings the examiner
in distinguishing the criteria to lead the examination. In the present research examine, researcher
will apply the illustrative research plan for direct the examination in the most critical viewpoint.
Likewise, Researcher will apply quantitative research strategies for identifying the factors
affecting performance and profitability in context of London curry industry. In this present
investigation, researcher will apply essential information accumulation under which study will
direct 50 respondents from various popular curry restaurants in the industry such as Dishoom
Shoreditch, Bombay spice, Khan Kensington etc. The significant target of the study is to gather
the data about the major cause for decline of London curry industry. Researcher will take the
help of different models, hypotheses and idea about the subject that assistance in examining the
data.
Chapter structure
Keeping in mind the end goal to achieve the thesis, researcher need to take after an orderly
structure. This structure of thesis are as per the following-
Section 1: Introduction
It would present the section in which Researcher will give diagram about the significance and
significance of the customer unwaveringness card program in the thesis. With help of the
presentation part, Researcher can give the outline about the proposed study and its different
viewpoints, for example, reason, noteworthiness, principle objective, point, inquire about
inquiries and so on.

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Part 2: Literature review
This is another essential section that gives the detail comprehension and learning about the
examination subject. In this part, a few sorts of subjects can made by the target of research
theme.
Section 3: Research Methodology
This is another of the significant part that portrays different devices and methods that can utilized
by the researcher in tending to the correct arrangement of the exploration issue. With help of this
section, Researcher can connected a few strategies for accomplishing the best possible
arrangement and successful consequence of the issue. In the present research study, researcher
will apply quantitative strategy alongside essential information gathering.
Part 4: Data examination
In this part, researcher will survey and investigate the data keeping in mind the end goal to
display data in such way so as legitimate arrangement can without much of a stretch turn out.
With help of this section, researcher would interpreter be able to and examine the data for
accomplish the goal.
Part 5: Conclusion and proposal
This is another of the part that assistance in finishing up the data. It is a last piece of the paper in
which researcher can condense the investigation and give important suggestion identified with
the subject.
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CHAPTER 2: LITERATURE REVIEW
2.1 Introduction
To implement systematic work performance, it is essential to look towards the other
researcher’s views. This is because; with the help of survey conducted on secondary data,
knowledge and understanding will be expanded with detailed description. It will help to identify
the research issue and problems through new which programs will be developed easily. In the
present research analysis, focus on London curry industry will be developed. This is because;
from the last several years, such business are facing huge issues that is creating problem for their
sustainability.
2.2 Literature review
Find out the factors that lead to the decline of the curry industry in London
As per the views of Curry and Van de Walle, (2016), there are several factors existing
due to which curry industry declines continuously in market of London. This is because,
nowadays, there is shortage of staff members thus, company is unable to get innovative ideas
from employees. Multi culture system globalisation is main aspect that lead to decline of the
curry industry in London. It represented that mainly culture adopted by Indian restaurants. On
the other hand, Curry and Humphries, (2016) stated that curry housed closing down from two
weeks because of low employment. In four weeks of the consideration, it can be stated that it
develops distant near future. Decline is not considered with the lack of demand and popularity.
Mainly this issue occurs due to South Asian immigrants who set up their restaurants in the 60s
and 70s. Hence, they need to wait for their development to replace waiting.
Jenssen Shelov and Bryant-Stephens, (2016) argued that attitude change continuously
which is the second and third generation aspect in British South Asian. Due to lack of proper
knowledge regarding making curry, staff gets frustrated so that it will create great impact on the
business. Asian firm try to involved more skilled and experienced people in the organization
those who can perform well in the firm. Therefore, it negatively impacts on the London market.
Besides this, Curry and Humphries, (2016) said that social media is the great tool that is used by
population, it impacts on their working performance to great extent. People are working in
different location and they live far away from their families.. Government is considering this
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aspect and making effective policies that can be in favour fir these people. Due to shortage of
income sources, these people go to abroad, changes take place in the curry industry.
In addition to this, Curry and Van de Walle, (2016) considered their views that current
requirements dictate that in non-EU immigrants need to earn which significantly higher than the
average salary. It is essentially need to pay in curry house. They are founded that British curry
awards also given by the government to introduce different kinds of scheme to save curry house
of the country. Skilled chef keep their production system that process work system with pressing
concern. Furthermore, Roots and De Shalit, (2016) stated their ideas that industry decline due to
the economic costs. It also increases risk element in the country regarding losing significant part
in the national identity. In the country, there are 12000 curry houses that considered as the pillar
of community. In the curry house people brings together to develop effective results at
workplace. Plight of this houses immigration that creates new industries and make shape to
culture as well. It also offers skills that is essentially adopted to focus on the fashionable with
negatives immigration. It save curry industry with reassess policies.
Curry and Humphries, (2016), explored their ideas and views that curry houses campaign
with EU. Therefore, after leaving it, the country get affected due to betray with politicians over
the immigration. Curry house owner also worried about post referendum clampdown on
immigration. Therefore, they are struggling to hire chefs from the abroad. In the recent survey, it
has been seen that there are number of licensed curry restaurants declined by 13% in 18 months.
The country paying very less them it is the main regime for a chef from the subcontinent. Visa
applications often refused ans staff is too much shortage which is main reason of restaurants
closing. Moreover, Baird, Curry and Cruz, (2014) considered their views that it is very
disappointing due to Brexit campaigners. Restaurants also added double wage for employees so
that their existence could be secure in London. Value of pound is also expanded so that it
increases price of the food as well. International development secretary leading leave
campaigners who allow that curry industry could easily leave EU. Therefore, it creates major
impact on the British curry house. Industry also hopping that immigration system allows hire
more staff from the nations such as India and Bangladesh.
According to the views of Baird, Curry and Cruz, (2014), staff shortage mean considered
several struggling to meet with customers’ expectation. It is also impossible to expand and like to
campaign for Brexit. There are different aspects exist that bring down several numbers of

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migrants that are founded in the legislations that create impact on the industry. Due to staff
shortage, struggling exist hat need to solve to meet with customers demand and requirements. In
earlier consideration, point based immigration system need to implement which is basic element
in the business. However, Remington and Pollack, (2016) stated that organisation also support to
bring people from abroad that assists to survive within the industry. There are several difficulties
occurs due to which en courage lots from Chinese and Indian market. Local curry shop persist
with the immigrants which is very good Asian cook to make course at Shore ditch. In addition to
this, in the country, there are around 90% curry stores were taken by Bangladesh in year 2001. It
is remain staple with the industry where propping fallen on hard times. Rising costs continuously
also increases so that some experts predicted UK estimated 17000 curry houses face closure over
the decade. People also contributes over the £4 billion gain by the British people.
In order to focus on the views of Roy, Curry and Ellis, (2015), it can be stated that skilled
labour from the enterprise bring down net migration in the country. With the help of innovation
and creativity, curry industry can expand their operations and functions in different areas of the
world. Due to increasing difficulties, country gets impacted by the rent and accommodations.
Mixed message also going through public with time of referendum. Under the conservative
government reform activities need to develop with employment activities. However, Steinhaus,
(2015) argued that in 2016 immigration bill considered consent with establishment of a letter
from the assistant director for assessment of the warrant and agency. In this way, assertion points
considered to make target results in systematic aspect. Therefore, it can be stated that, it helps to
focus on the establishment to letter with written consent from the owner. Statistics leaked that it
shows restaurants and takeaways which develop frequent targets in workplace raids and increase
number of potential people at workplace. Furthermore, Jenssen Shelov and Bryant-Stephens,
(2016) considered their views that as per the information, it has been stated that there is no issue
take place when freedom information requested and submitted with illegal immigrants in 2015.
In addition to this Grose, (2016) also determined some factors that resulted to London
curry crisis. The factors identified consist staff shortage, social realities, rising cost, increasing
competition, demographic changes, tough immigration and changes in social realities. All these
factors resulted in the closing down of around 600 curry restaurants throughout UK. According
to Bebe, (2016) staff shortage is a major reason that caused the reduction in productivity of the
restaurants, it has been identified that almost every industry gets affected if it has an issue of staff
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shortage. The another major problem arises due to staff shortage is the poor service quality to the
customers. The changes in the demography such as lifestyles of people, taste also highly
influence the curry restaurants due to good eating habit, diets and exercises people avoid eating
outside which negatively affect the profitability of the curry industry. The intense competition
within food industry is also a major issue in the market for curry restaurants, food industry in one
of the fastest growing industries and due to this is also develops high competition which leads to
reduction of profitability. According to Gong and et.al, (2015) states that innovation and
creativity are also some factors which are responsible for the failure of curry industry, due to the
changing technology and trends within the market people's expectations are increasing at a high
rate but UK curry industry is still facing difficulties in bringing innovation in their food menu
which is a major issue or drawback for them in attracting more customers. Moreover, the
another reason of the decline in London curry industry is increased cost of labour, resources etc.
The restaurant within curry industry in London faces a great issue in understanding the needs and
wants of customers mostly tourists from all around world. Diversity in customer's demand is
difficult to identify as each and every individual has different taste and preferences.
Suggestions to overcome this issue
As per the point of Roots and De Shalit, (2016), in earlier time, industry goes in
expanded consideration to develop effective results. In this regard, it can be considered that
migrants in Britain exist who are best cook. In the UK, there are several other countries
restaurants exist that considered operations and functions in curry industry. With the help of the
innovations and fallen in love with food, they have expanded market easily. Threatened also
removed from the business so that scheme for foreigner’s workers cannot find enough with
skilled chefs in the industry. On the other hand, Curry and Van de Walle, (2016) stated that the
country need to focus on the culture and religion as well so that they can easily develop
overwhelming cultural aspects' acceptance in the industry. Problems are also needed to solve so
that businesses can find increasing results and outcomes into the trade. Asian restaurants also
find their effectiveness with supplies domestic consumption develop. In the week of
immigration, the country can also develop their effectiveness to add new services and products
as well. Restrictions also continuously increases that considered on the short term visa scheme.
There are a thousand of eastern European workers also increases their effectiveness in the
hospitality industry. It helps to increase availability of workers within the catering industry.
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Koppenjan and Klijn, (2015), also considered their views that Asian restaurants expecting
to know about the cook curries which is unrealistic. They believe that government falling to
listen in Asian business community. Therefore, they are able to make sensible immigration rules
also considered skilled workers in the business to look towards the systematic work
performances to increase curry industry. Furthermore, Fyfe, Coate and Rostvik, (2017) need to
make their concentration on the growing number of proprietors in the country. It will helps to
focus on the tough situation of the company. With the help of new generation, it has been looked
that culminate programs developed that helps to make success in series of regional shows. In the
particular community, curry crises are need to solve so that most successful operations are
developed with grappling huge challenges. It helps to face different challenges in the country and
solve with innovations and creativity. As per the view of Cardiff, Ashford and Cain, (2016),
flexible policy requires that force and cost up with inevitably lead in the more curry restaurants.
It is going to the successful business operations that is being prevented from the proper hiring
staff that is need at workplace. In order to look towards the other obstacles, competition included
from the superior made curry products from the supermarket. Along with this, healthier options
are also undertaken which is pool to make effective results at workplace. It make proper support
to look towards the party group and attain catering industry.
In order to look towards the views of Ferguson, Curry and Convery, (2017), it would be
undertaken on the curry industry to make effective results at workplace. In this way, germination
with immigration concentrate with curry industry. It is grown continuously with expansion of the
set new restaurants in the country. It will also assists to contribute large part from the hospitality
industry of UK economy. In order to boosting turnover with economic development.
Misunderstanding also need to solve regarding curry industry in UK. On the other hand, Baird,
Curry and Cruz, (2014) stated that official speaking activities must be expanded in the business
so that creativity will be develop at workplace easily. With the help of proper concentration on
the Saad and et.al, (2014) , it can be stated that effective results could be gain at workplace.
Therefore, it will helps to make sure that curry awards also gain in the business to concentrate on
the problems and issues. Solutions are also requires make large gap within the different activities
of the country. In the French restaurants, french chefs also cooking this type of food to know
about the effectiveness. Eating something creative is help to make innovations and creativity that
cooked food develop in the market.

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At last, Curry and Humphries, (2016) explored their ideas and views having more make
effective industry. Both sides of the work performances it has been stated that political spectrum
which not seems to grasp the severity issue and problem. In respect to make proper solution, it is
essential declared policy reform.
As per the view of Taylor and et.al., (2015) curry industry is the biggest contributor to the
economy of the nation. This is the sector which helps in raising employment opportunities and
increasing GDP rate of the region. Over a period of time this industry is facing huge issues due
to which its overall performance is getting affected badly. Statistical records show that in the
year 2016 this industry has contributed 4.5 billion in the national economy. But over a period of
time this curry industry is facing huge issues (Reisch, Eberle and Lorek, 2013). All these issues
are threatening to the nation. Every year many travellers come to London to enjoy its attractive
points and food of the city. They like to have such testy food of London. But some times they
feel that they are not getting adequate services in the restaurants. Whenever individual go to nay
place they desire to get quality services against their paid amount. If they do not receive such
services then it makes them negative and they do not come to this place against. This is
happening recently in the curry industry of London that is affecting performance of this sector
badly (Reisch, Eberle and Lorek, 2013).
Wang and Hsu, (2014) argued that one of the main issue that is recently faced by this
sector is restaurants and hotels are not implementing innovative ideas in their workplace. They
are working traditionally that is why they are unable to meet the changing demand of consumers.
Market can get fluctuate any time and needs of clients frequently get changed. In such condition
it becomes essential for the restaurant that to implement innovative ideas that can help them in
meeting with the needs of consumers. By this way clients can feel satisfied and they will give
positive feedback for the curry business of the London. But if firm is unable to do the same then
it may impact negatively on consumer satisfaction and that affect overall performance of the
industry to great extent. According to Reisch, Eberle and Lorek, (2013) staff members of the
industry or restaurant business are not dealing with consumers well. It is the major factor that
influence overall performance of the companies those which are operating under Curry industry.
If employees fail to understanding needs of consumers and provide them satisfactory services
then it enhances negatively in the mind of clients and they move towards other firm (Reisch,
Eberle and Lorek, 2013). In restaurant and hotels people have to works for longer duration thus,
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they fail to spend time with their families. It makes them irritating thus, they fail to deal with
consumers well. In such condition employees do not provide quality services to the consumers
that impact on overall profit of the business. These employees are working more than eight
hours in the restaurants and against their work they are not getting sufficient salaries. That
demotivate them and they leave their jobs soon. This is the major factor that this industry does
not have skilled labour and if there are skilled people then they feel demotivated and fail to
perform well in the organization (Reisch, Eberle and Lorek, 2013).
There are various important factors due to which the curry industry is UK started
declining and lead to decrease in growth and development of organisations in market. As per the
view of Curry and Webber, (2012), Brexit has provided major influence on the decline in the
curry industry because it has provided various restriction on business. According to Dwyer,
(2013), the number licensed curry restaurant has declined to 13 percent in the last 18 months.
Curry house are worried about the post referendum clampdown on the immigration, as they are
already struggling to hire chefs from abroad and also facing the mass closure. According to
recent survey it was found that over the 1000 restaurants are closing their doors due to lack of
employees and problems in getting visa of chefs which they have hired from other countries
rather than European countries. Government restrictions have provided major influence on the
business operations of curry industry because it has raised the tax rates and restrictions on hiring
employees. According to O’Malley, (2014), The current regime required curry house owners to
pay nearly 30000 per year to secure the visas for the chefs from the subcontinent. Visa
applications are also refused and staff shortages are the main reasons why restaurants are closing.
This major staff shortage problems has increased the cost of organisation in curry industry and
reduced their profitability. It has become very difficult for them to survive in competitive
business environment (Reisch, Eberle and Lorek, 2013).
On contrary to this Pottier, (2014), has said that increase in competition in curry industry was the
main reason behind declined in profitability of enterprises which has tends to decline in curry
industry growth in London. This major competition has led to rise in shortage of resources and
increase in requirements of employees. Adaptation of effective marketing strategies by
organisation tends to raise the competition of organisation industry. Another factors which has
caused the problems will tend to decline in curry industry is increase in tax rates and changes in
government policies related to employment. As per Rodionova, (2016), government of UK has
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restricted to hire people from EU countries and also decided to stop migrants from other
countries in order to provide employment to the citizens of UK but this has raised the problem of
cheap labour because migrants from different countries used to work at low cost. Curry house
owners are struggling to hire chefs from abroad and already fighting the mass closures. Curry
and Webber, (2012), implies almost 50%of the curry houses in UK will close down as a result of
Brexit. Around 90% of the curry houses in UK are owned by Britishers which are likely to rely
on the business as their earning and lack of resources they are faced difficulties in regulating
their business operations.
Rise in prices of products have also provided influence on the sales and changed the perception
of people towards consumption of fast food products which are available at low prices.
Thus, it can be said that shortage of qualified employees is the major factors that has lead to
decline curry houses and fall in revenue of curry industry.

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CHAPTER 3 – RESEARCH METHODOLOGY
Introduction
Research requires to be conducted appropriately in order to collect relevant and new data
or facts regarding the research topic effectively. Research methodology is a concept used to
define research problem and methods to identify problems related to the topic. The investigator
has utilised various techniques and tools to determine information or answers to all questions.
Researcher tried to identify various types of questions related to the decline of London curry
industry which helped in achieving most accurate information or data leading to a proper
conclusion. It is very essential to use the correct research methods and techniques in order to
obtain the best outcomes or results from the research.
Research Philosophy - The theory of the examination helps in deciding conviction example of
the researcher. This conviction design is being trailed by the researcher keeping in mind the end
goal to lead the examination in orderly way. It is basic for the researcher to choose suitable
instrument which can offer help to the whole thesis. There are two primary methods of insight
which are utilized as a part of different sorts of studies. Positivism, interpretivism and
authenticity are primary apparatuses(Chen and et.al, 2015)
Positivism is the strategy which gives careful consideration of Reliability. Singular
accentuations on perception and portray components from the target perspective. It is the
technique which expresses that perception should be repeatable with the goal that valid and
sensible points of interest can be assembled by the Researcher. In this kind of hardware
researcher make expectation on the bases of past perceptions. Interpretivism is another kind of
reasoning which gives careful consideration on subjective investigation. Researcher
accentuations on such detail which are presently existed and genuine. It includes logical learning
and in like manner researcher examine whole investigation. It includes human in the examination
with a specific end goal to accumulate practical data about the theme.
The Positivism philosophy has been applied in this research by the investigator.. It is
most appropriate instrument for the flow exposition in light of the fact that with the help of this
technique researcher can investigations legitimately and can gather logical data about elements
that contribute in the achievement of the speciality unit. Positivism rationality is for the most part
connected in the quantitative sort of examination. In this investigation Researcher has utilized
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figures, information keeping in mind the end goal to contrast money related execution of the
London Curry industry and its rivals. Be that as it may, researcher has not done any scientific
computation in this way, utilization of positive logic isn't fitting for the present undertaking. The
focal point of the Researcher was on the subjective assessment. It has bolstered the researcher in
social event data about the different components, their effectiveness in the speciality unit.
Interpretivism rationality has upheld researcher in having the capacity to gather significant data
and creating understanding about the topic. This has helped researcher in thinking about different
components about the execution of the organization, contender examinations(Zhang and et.al
2015).
Research plan - It is the instrument which distinguishes approaches to direct the examination.
There are different sorts of plans which are connected in various kinds of research tasks and
expositions. There are essentially exploratory, test, clear outlines which are utilized as a part of
studies. Configuration clarifies the sort of study, it is the kind of system which helps the
researcher in discovering answers of different research questions. It can be characterized as game
plan of conditions for examining and accumulation of the data with the goal that general
motivation behind the investigation can be met. Exploratory plan is the kind of hardware which
by and large spotlights on social event understanding data about the circumstance. In this kind of
outline information is being gathered through open finished shape. It is connected in such sort of
study where new territory should be examined by the Researcher.
On other hand illustrative research configuration is another sort of system which helps in
getting photo of the entire circumstance. It is by and large connected to legitimize current
practices. In this sort of technique researcher takes support of different speculations and models
which help researcher in portraying every component in successful way. It accentuation on
giving authentic data about the point. In this sort of hardware Researcher needs to depict the
circumstances well so individual can discover answers of the exploration issues(Khalid and et.al,
2015).
In the flow consider examiner has utilized spellbinding examination plan. It is most suitable
strategy for the present exposition. It has bolstered researcher in detail examinations of different
perspectives identified with London Curry industry focused execution, factors that contribute in
the achievement of speciality unit.
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Research approach - Research approach can be characterized as arranging which includes
expansive suppositions identified with information accumulation and investigations. Choice of
fitting methodology relies on the idea of research issues. There are for the most part two kinds of
methodologies use in thesis which are inductive and deductive. Both these have exceptional
attributes and nature(Rocco and et.al, 2014). Subjective information by and large adopts support
of inductive strategy for complete the examination. On pother deliver the nearness of quantitative
information researcher adopts support of deductive strategy. In blend kind of approach both these
methodologies are being utilized by the Researcher for directing examination in compelling way.
Before choosing the apparatus researcher needs to show rationale and in like manner
individual needs to apply proper approach in the paper with the goal that substantial outcomes
can turn out. Deductive is the kind of technique which is connected when premises are valid and
genuine conclusion should be drawn It leads the investigation from general to particular way.
Beginning of the examination is done from the general perspective about the theme and later on
it moves towards particular data and investigations. It is the sort of hardware in which researcher
needs to plan speculations to a current hypothesis. After plan of theories look into test these
speculations and on the bases of test outcomes' conclusion is drawn by the researcher. After-
effects of different test check reality of hypotheses. On other hand inductive approach is another
kind of strategy which is for the most part connected in subjective sort of actuation. It is the kind
of technique in which premises are being utilized by the researcher keeping in mind the end goal
to produce untested conclusions. It completes whole examination from particular to general way.
In the inductive approach information gathering is for the most part directed in such way with the
goal that certainties can be investigated. Individual creates subjects and make calculated system.
On the bases of this approach researcher create hypothesis that help in discovering comes about.
The present research study depends on different factors that has negatively affected
London Curry industry. For the present exposition theme researcher has adopted help of blended
strategy. Individual has created theories and furthermore made a few subjects to get exact
outcomes. This blended approach has bolstered in picking up progress and discovering comes
about. Individual will create speculations and will test these theories keeping in mind the end
goal to get precise outcomes.
Data Collection - Information accumulation is most essential piece of paper. It bolsters
researcher in social event profound data about the point and producing comes about. Without

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great data individual won't have the capacity to create understanding about the topic. For leading
examination in powerful way individual needs to gathered information from different sources.
These sources bolster the Researcher in creating understanding about the actualities and
discovering answers of research issues. There are for the most part two fundamental sorts of
information accumulation sources: essential and auxiliary. Both these sources bolster the
researcher in social affair data about topic and offering an explanation to the explores questions.
Essential information accumulation is the apparatus in which researcher needs to
assemble direct data. These are such points of interest which have not been utilized before to any
examinations. These are crisp points of interest and it portrays the truth of the
market(Thaivalappil and et.al, 2018) It bolsters researcher in social event genuine actualities
about the point and leading the examination from these viewpoints. There are different essential
information accumulation sources, for example, perception, talk with, poll, study and so forth.
Every one of these devices are connected according to the idea of the induction. Survey strategy
is the normally utilized instrument which is utilized as a part of the subjective theses. In this
device researcher get ready poll and send it to all respondents All included individual give their
conclusion about the point. It underpins the Researcher in creating understanding about the topic
and breaking down the circumstance well. The real advantage of applying questionnaires
strategy is that it is financially effective technique. It is the technique which is free from
inclination that implies information can be gathered with no predisposition. It underpins
researcher in get-together authentic insight about the topic. Researcher can reach to the members
who are congenial effectively. Aside from this members give precise data about the present
circumstances.
On other hand optional information accumulation sources are another device which helps
in social occasion such points of interest which have been utilized before in past investigations.
There are numerous creators the individuals who lead examination on a similar theme. By
including there examines researcher can create understanding level and can reach to the last
outcomes effectively. Researcher can get auxiliary information from assortment of sources, for
example, exchange diaries, books, open records, organization site and so forth. It is basic for the
Researcher to check Reliability, precision and appropriateness of information before utilizing
these subtle elements into this examination. This is valuable device and bolster the researcher in
including most proper points of interest in the examination. A little information is distributed and
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others are non distributed. Researcher can take support of both these apparatuses keeping in
mind the end goal to create understanding about the subject. In the present exposition researcher
has taken help of essential and auxiliary the two information gathering techniques. In the
essential information group of individual has connected survey method.
Sampling - Sampling is another of the real strategy in the exploration philosophy through which
researcher can choose some gathering of individuals from the whole populace. It is a system
under which researcher can choose some gathering of individuals from the entire populace
keeping in mind the end goal to gather data about subject. Without examining, it is difficult to
direct the examination and discover the data about subject. In the ebb and flow look into
consider, researcher have connected quantitative research procedure under which all data has
spoken to with help of SPSS apparatuses and strategies. Keeping in mind the end goal to identify
the major factors affecting the performance of London curry industry Researcher have chosen 50
respondents from Dishoom Shoreditch, Bombay spice, Khan Kensington etc. to gather data
about their experience about curry industry and its performance.
Moral consideration - Moral thought is another of the significant worry in the examination
philosophy which ought to consider by the researcher at the season of research think about. At
the season of information gathering and examination, research ought to think about a few morals.
In this way, one noteworthy ethic is identified with significant and rectify data. All data in the
examination should identified with the point and subject. Speculative data ought to exclude in
the exploration study and researcher ought to incorporate all applicable data identified with the
subject. Another significant ethic is that researcher ought not power to anybody at the season of
information gathering.(Watson and et.al, 2018) Respondents are allowed to share their view,
assessment and recommendation identified with the exploration questions. Moreover, researcher
ought not do biasness with any respondents at the season of information gathering. Moreover,
another real ethic ought to take after by the researcher is identified with the written evidence
which implies all optional data should change over in possess words. Researcher can not
duplicate glue any data from the web and different books
Validity and reliability - Validity and reliability states the consistency of measures. It can
likewise be clarified as redundancy of the information by utilizing same instruments in
commonly. It is essential for the researcher to keep up abnormal state of Reliability in the
gathering of data and get the outcome. Legitimacy and unwavering quality is another of the real
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angle in the exploration technique which is considered by researcher at the season of information
accumulation and elucidation. Reliability issue is related with the researcher's subjectivity.
Legitimacy is another real viewpoint for the examination that help to Researcher in get-together
the substantial and last outcome. It is vital for researcher to gather substantial and solid data
about the subject. According to this perspective, all data ought to be dependable and legitimate
as indicated by the subject.
In the present study researcher have connected quantitative research method under which
all data has spoken to with help of SPSS tool and systems. Keeping in mind the end goal to
identify factors affecting curry restaurants. Reliability toward the brand, researcher have chosen
50 respondents from Dishoom Shoreditch, Bombay spice, Khan Kensington etc. to gather data
about their experience in curry industry and its performance. At the season of information
gathering and understanding, Researcher have thought about the part of Reliability and
legitimacy. As all data which have incorporated into the exploration consider are solid,
legitimate and fitting and as indicated by the goal of study.

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CHAPTER 4: DATA ANALYSIS
4.1 Introduction
Data Analysis is considered as one of the effective tools that help in analysing details and
finding accurate results about the topic. It is tool that develops an understanding of the researcher
and helps person in completing study in an effective manner. In the present study, researcher has
applied SPSS statistical tool in order to analysis the data. For that scholar has involved 50
respondents those who are employees of restaurant All these respondents have supported
researcher in getting accurate answers about factors that lead to decline curry industry in
London.
4.2 Data Analysis
Frequencies
Statistics
How long you are working in organization
N Valid 50
Missing 2
Mean 2.5000
Median 3.0000
Mode 3.00
Std. Deviation .76265
Interpretation: When researcher has raised the question regarding time length of working
respondents in their restaurants then mean value of the entire response is 2.5, value of median is
3.0 and mode is also 3.0. Further, standard deviation of the variables is .762.
How long you are working in organization
Frequency Percent Valid Percent Cumulative
Percent
Valid less than 1 year 8 15.4 16.0 16.0
between 2-3 years 9 17.3 18.0 34.0
more than 4 years 33 63.5 66.0 100.0
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Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0
Interpretation: On this survey question, 15.4% respondents have replied that they are working
in their restaurants from less than one year. On the other hand, 17.3 % answerers have replied
that they are in their organization between 2-3 years. Whereas, 63.5% participants have viewed
that they are working in their organizations from more than 4 years. From the above data, it can
be interpreted that most of the people are working in the organization from more than 4 years. It
means that they have good experience and have in-depth knowledge about the curry industry.
They know better about customer services and thus, they can give better details about the factors
due to which performance of sector in declining.
Statistics
Curry industry
contribute in
economic
development
Major issue
faced by
industry
Reason of
increasing
employee
turnover
Satisfied with
practices of
restaurants
Company is
offer quality
services
N Valid 50 50 50 50 50
Missing 2 2 2 2 2
Mean 1.7600 2.3800 2.1000 1.6600 1.7000
Median 2.0000 2.0000 2.0000 1.0000 2.0000
Mode 2.00 1.00 2.00 1.00 2.00
Std. Deviation .77090 1.36860 .78895 1.02240 .46291
Interpretation: Researcher has raised question about contribution of curry industry in economic
development of nation. Mean value is 1.76, median is 2.0 and standard deviation is .77. When it
was asked issue that is faced by industry then value of mean of variables is 2.3, median is 2.0 and
standard deviation is 1.36. Furthermore, it was asked that reason of increasing employee turnover
in restaurants then total mean value of respond is 2.1, median is 2.0, mode is 2.0 and standard
deviation value is 0.78895. In addition, it was asked that whether employees are satisfied in their
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restaurants or not then total respond mean value is 1.66, median is 1.0, mode is 1 and standard
deviation is found 1.022.
Statistics
Customer service
can improve by
developing
workforce
Which kind of
training is
beneficial
Issue due to which
people are leaving
jobs
Strategies to
improve
profitability of
curry industry
N Valid 50 50 50 50
Missing 2 2 2 2
Mean 1.7600 2.1800 2.1800 2.7600
Median 1.0000 2.0000 2.0000 3.0000
Mode 1.00 2.00 3.00 4.00
Std. Deviation .98063 .71969 .87342 1.11685
Interpretation: When researcher has raised question in survey that customer service can be
improved if entity develop its workforce then results are found 1.76, median is found 1.0 and
mode is 1.0 as well as standard deviation of the variable is .98063. Value of mean is 2.18,
median is 2.0, mode is 2.0 and standard deviation is found .716. Mean of the next variable is
found 2.185, median is 2.0, mode is 3.0 and standard deviation is .87342. Next question raised in
the interview is that strategies through which overall profitability of the industry can be
improved then mean value of response is found 2.7, median is 3.0, mode is 4 and standard
deviation is 1.11.
Frequency Table
Curry industry contribute in economic development
Frequency Percent Valid Percent Cumulative
Percent
Valid strongly agree 20 38.5 40.0 40.0
Agree 24 46.2 48.0 88.0
Disagree 4 7.7 8.0 96.0
Strongly disagree 2 3.8 4.0 100.0
Total 50 96.2 100.0

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Missing System 2 3.8
Total 52 100.0
Interpretation: From above table, it is found that 38.5% respondents have viewed that they are
strongly agreed that Curry industry contributes well in economic development of nation. London
is highly depended upon the curry industry. On the other hand, 46.2% answerers have replied
that they are agreed that this industry contributes well in economic development of region.
Whereas, 7.7% respondents are disagreed with the point that this industry contributes well in
economic development. From the above discussion, it can be interpreted that Curry industry is
the highest profit earning sector. Every year, many travellers come to London for enjoying food
of the city. This is the reason; industry is able to generate high revenues and pay high taxes to
government that helps sector in contributing well in developing condition of nation.
Major issue faced by industry
Frequency Percent Valid Percent Cumulative
Percent
Valid lack of innovation 22 42.3 44.0 44.0
poor creativity 5 9.6 10.0 54.0
authenticity of menu 5 9.6 10.0 64.0
changing consumer demand 18 34.6 36.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0
Interpretation: When researcher has asked in interview that major issue faced by the industry
then 42.3% answerers have replied that lack of innovation is the major issue due to which this
sector is recently facing loss and declining continuously. On other hand 9.6% participants have
replied that poor creativity is the main problem in this sector that create difficulty for the firms
those which are operating in this sector. Whereas 34.6% respondents have replied that consumers
needs are changing frequently. In such condition it becomes difficulty for the restaurant to make
changes in their practices every time and fulfil their needs. From the above data it is can be
interpreted that lack of innovation and changing consumers’ needs are the major issues that
create difficulty for the restaurants and hotels hose which an operating in the curry industry that
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to sustain in the market for longer duration and earning profit. It is essential for thesis sector that
to make effective strategies so that issues can be resolved and profit can be increased.
Reason of increasing employee turnover
Frequency Percent Valid Percent Cumulative
Percent
Valid poor wages 9 17.3 18.0 18.0
long working hours 31 59.6 62.0 80.0
Weak staff food 6 11.5 12.0 92.0
Poor accommodation
system 4 7.7 8.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0
Interpretation: From the above table, it is reflected that 59.6% answerers have viewed that long
working hours is the major reason of increasing employee turnover issue in the Curry industry.
On the other hand, 11.5% answerers have replied that weak staff food is the main issue that
demotivate staff members and they leave their jobs. Whereas, 17.3% participants have replied
that poor wages is the main difficulty faced by employees that force them to leave their jobs.
From the above data, it can be interpreted that maximum people have viewed that long working
hours is the major issue that create difficulty for the employees. They have to work for more than
8 hours in their organization.
Satisfied with practices of restaurants
Frequency Percent Valid Percent Cumulative Percent
Valid To some extent 32 61.5 64.0 64.0
To great extent 8 15.4 16.0 80.0
Highly satisfied 5 9.6 10.0 90.0
Not satisfied 5 9.6 10.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
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Total 52 100.0
Interpretation: From the above table, it is shown that 61.5% participants have viewed that they
are satisfied with the practices of restaurants to some extent. On the other hand, 15.4% answerers
have said that they are satisfied to a great extent. From the above data, it can be interpreted that
people those who are working in restaurants are not satisfied with the working practices and thus,
they feel demotivated. It impacts on their performance and they fail to provide quality services to
consumers. That is why; growth of this sector is getting affected badly.
Company is offer quality services
Frequency Percent Valid Percent Cumulative Percent
Valid yes 15 28.8 30.0 30.0
no 35 67.3 70.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0
Interpretation: From the table shown above, it is clear that 67.3% answerers have viewed that
company is not offering quality services to its consumers. On the other hand, 28.8% participants
have said that entities which are operating in the Curry industry offer quality services to
customers. From the above data, it can be interpreted that restaurant business is not offering
quality services to consumers which is the reason that people are feeling demotivated.
Customer service can improve by developing workforce
Frequency Percent Valid Percent Cumulative
Percent
Valid strongly agree 26 50.0 52.0 52.0
Agree 15 28.8 30.0 82.0
Disagree 4 7.7 8.0 90.0
Strongly disagree 5 9.6 10.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0

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Interpretation: From the above table, it is shown that 50% respondents are strongly agreed that
customer services of restaurants can be improved if entities concentrate on developing their
workforce. On the other hand, 28.8% answerers have viewed they are agreed customer’s
services of firm can be raised if company focuses on raising skill of workforce. Whereas, 9.6%
answerers have replied that they are strongly disagreed with the point that developing staff
members can support in improving consumer services in restaurant. From the above data, it can
be interpreted that if entities concentrate on developing skill of staff members, then these
workers will feel satisfied and they will deal with consumers well. By this way, they will be able
to offer them services as per their needs which will enhance satisfaction level of customers.
Which kind of training is beneficial
Frequency Percent Valid Percent Cumulative
Percent
Valid laws 6 11.5 12.0 12.0
Food standards 32 61.5 64.0 76.0
health and safety 9 17.3 18.0 94.0
others 3 5.8 6.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0
Interpretation: From the above table, it is found that 61.5% answerers have replied that giving
training regarding food standards to the employees is a good way of developing skill of
employees. On the other hand, 17.3% participants have said that training regarding health and
safety is very important that can help the employees in understanding work based practices and
minimizing accidents during working hours. Whereas, 11.5% respondents have said that training
regarding laws is very important so that all staff members follow legal aspects and perform their
duties well.. From the above results it can be interpreted that maximum respondents have viewed
that training regarding food standards is very essential that assist the business unit in improving
quality of products an offering consumers standard food items. By this way they will fell
satisfied and frequently come to the place.
Issue due to which people are leaving jobs
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Frequency Percent Valid Percent Cumulative Percent
Valid poor leadership 15 28.8 30.0 30.0
Ineffective implementation of
laws 11 21.2 22.0 52.0
Poor technologies/ innovation 24 46.2 48.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0
Interpretation: From the above table it is found that 46.2% answerers have viewed that poor
technologies is the major issue due to which people are leaving their jobs. On other hand 28.8%
respondents have said that poor leadership approach is the main issue that create difficulty for
the workers to retain in the firm for longer duration. From the above data it can be interpreted
that due to poor technologies workers have to work for longer duration. They do not have
adequate equipments so that they can complete their work quickly. That demotivate them and
enhance their working hours as well. Apart from this poor leadership is another major issue that
demotivate the people in workplace. Both these reason a re the main issues that increases staff
turnover issue in the curry industry.
Strategies to improve profitability of curry industry
Frequency Percent Valid Percent Cumulative Percent
Valid Good salaries 9 17.3 18.0 18.0
Staff motivation 11 21.2 22.0 40.0
Implementation of advance
technologies 13 25.0 26.0 66.0
providing adequate training to
staff members 17 32.7 34.0 100.0
Total 50 96.2 100.0
Missing System 2 3.8
Total 52 100.0
Interpretation: From the above table it is found that 32.7% answerers have viewed that
providing adequate training is the good strategy that can help in improving profit of curry
industry. On other hand 25.0% participants have replied that implementation of advance
technologies is the great way that support in improving efficiency level of performance. By this
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way entities can be able to offer high quality services to consumers. Whereas 21.2% respondents
have replied that staff motivation is the major strategy, providing rewards and additional
monitory benefits can encourage people and they will feel satisfied. By this way they will deal
with consumers well that will help in raising revenues of the restaurants that will boost the entire
curry industry as well.
Hypothesis
Null hypothesis (H0): There is no significant difference in mean value of curry industry’s
growth and organizational practices as well as policies.
Alternative hypothesis (H1): There is a significant difference in mean value of curry industry’s
growth and organizational practices as well as policies.
Regression
ANOVAa
Model Sum of Squares df Mean Square F Sig.
1
Regression 8.673 5 1.735 80.554 .000b
Residual .947 44 .022
Total 9.620 49
a. Dependent Variable: performanceofcurryindustryisdeclining
b. Predictors: (Constant), doescompanyprovidetrainingtostaff, satisfiedwithpracticesofrestaurants,
companyisofferqualityservices, doesinnovationimpactonperformanceofcurryindustry,
sdoesleadershipimpactonperformance
Coefficientsa
Model Unstandardized Coefficients Standardized
Coefficients
t Sig.
B Std. Error Beta
1 (Constant) -.257 .121 -2.117 .040
sdoesleadershipimpactonper
formance .337 .074 .359 4.529 .000
satisfiedwithpracticesofresta
urants .029 .025 .067 1.150 .257

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companyisofferqualityservice
s .120 .052 .143 2.298 .026
doesinnovationimpactonperf
ormanceofcurryindustry .416 .071 .443 5.900 .000
doescompanyprovidetraining
tostaff .214 .065 .208 3.278 .002
a. Dependent Variable: performanceofcurryindustryisdeclining
Interpretation: From the above table it can be interpreted that both variables leadership and
declining performance of curry industry both do not have significant different. Value of P is less
than 0.25 that means this industry changes in leadership style then it will help in improving the
condition of curry industry. Furthermore, it is also analysed that practices of the industry and
performance of the sector has significant difference. Value of P is 0.257. That shows that if
companies improve its practices then it will not be beneficial for improving the performance of
the industry. Training, innovation, quality services, leadership are the major variables that are the
major variables that impact on performance of curry industry.
The above depicted table of ANOVA shows that p value is 0.00 which in turn presents
that alternative hypothesis is true and other one false. In other words, it can be depicted that
statistically significant difference takes place in the mean value of London’s curry industry’s
growth and organizational practices. Further, result of regression analysis shows that mainly
leadership and innovation has high level of impact on the growth and performance of curry
industry. Table of coefficients clearly exhibits that p value under the category of innovation and
leadership falls below the standard level such as 0.05. Considering this, it can be mentioned that
leadership style employed and innovation has significant impact on the growth and performance
of curry industry. Lack of innovation is considered as one of main factors due to which curry
industry of London is facing declining phase. This aspect or result can clearly be supported with
the literature review section which in turn presents that now customers prefer to visit restaurant
which lays high level of emphasis on innovative practices. However, due to not having highly
skilled and talented personnel firm is facing issue in enhancing growth and overall performance
level. Further, secondary data assessment clearly shows that lack of effectual leadership style is
another main cause behind decreasing growth level of curry sector. In the service sector,
personnel are the one who represent organization and build distinct image in the mind of
customers. Hence, leadership is the key which in turn keep the personnel motivated and
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encourage them to deliver high quality services to the customers. Hence, failure in relation to
practicing appropriate leadership style results into high employee turnover, low morale and lack
of innovative practices. By keeping all such aspects in mind it can be mentioned that lack of
innovation and ineffective leadership are the main causes of declining curry industry’s growth.
4.3 Summary
From the above chapter it can be concluded that training is essential for the staff
members because by this way they will be able to enhance their skills and will provide services
to the consumers as per their requirements. It is very important for restaurants and firms those
which are operating under curry industry that to concentrate on their employees and develop
them. This will help in enhancing consumers satisfaction. By this way industry will be able to
grow well and earn more profit. From the above analysis it can be said that changing demand of
consumers is the main reason due to which profit of curry industry is declining. Furthermore,
lack of innovation is another major factor which affect the revenues of this sector. Die to poor
innovative ideas it fail to provide unique services to consumers. Long working hours is the major
variable that increases dissatisfaction among employees. This is the reason that people are
leaving their job. Furthermore, curry industry is not giving them accurate wages that is why their
monitory needs are not be satisfied which demotivate them and they leave their job. Employees
of this industry are satisfied with the firms to some extent because companies are unable to meet
with their monitory and non monitory needs and they have to work under the same environment.
Thus, they feel little demotivated and think to leave their job soon.
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CHAPTER 5 - CONCLUSION AND RECOMMENDATION
This chapter is an overall summary of the research, conclusion of the research study is the
last but very important chapter of the report. This section will provide an effective conclusion for
the entire research study along with alternative solution for the issue identified.
The researcher identified that there are various factors which have negatively affected the
London curry industry, the curry industry is continuously declining. These factors include lack of
innovation and creativity in the menu, Shortage of Chefs, Shortage of other staff, Changing
trends, taste and lifestyles of the customers. The changing business environment is also a major
challenge for the London curry industry. The another major problem arises due to staff shortage
is the poor service quality to the customers. The changes in the demography such as lifestyles of
people, taste also highly influence the curry restaurants due to good eating habit, diets and
exercises people avoid eating outside which negatively affect the profitability of the curry
industry.
Curry restaurants needs to give right data about evolving costs, rebates, strategies, celebration
point, trade offer and so on to its customary customer on time to time so as they can recognize
about item and administrations. Curry restaurants ought to create the input choice alongside its
customer reliability card program through which it can without much of a stretch access diverse
conclusion, see, criticisms of customer for its item and administrations. With help of this choice,
organization can without much of a stretch recognize about the customer taste, inclinations,
audit, criticism and take care of their demand and needs. Curry restaurants requires conducting
effective training and development program for its workforce so as they can enhance their
capacity, aptitude, information and so forth about working and resolve inquiries of
representatives identified with work at the work environment. With help of preparing and
advancement program, organization can enhance its quality and efficiency of working through
which it can create great brand picture in the market. The London curry restaurants needs to
focus on improving their menu by adding new and innovative food items in order to attract more
customers and satisfy their demand. In order to meet the staff requirement restaurants can hire

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employees form abroad or other areas, they should adopt employee motivation techniques such
as Bonuses, rewards etc to retain the employees. The restaurants should also make sure
employees are satisfied with the working hours and wages so that they can support in offering
effective services to the customers which can increase the productivity and profitability of the
curry industry./
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Rodionova, Z., 2016. “Brexit-backing curry industry says it feels ‘betrayed’ by Theresa May’s
immigrationclampdown”.Availablethrough:<https://www.independent.co.uk/news/
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a7398196.html>
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APPENDIX
Interview questions
Do you think that performance of curry industry is declining?
Yes
No
Do you agree that curry industry contributes well in economy development of the nation?
Strongly agree
Agree
Disagree
Strongly disagree
Do you think that innovation can impact of curry indystry?
Yes
No
What is the major issue that is recently faced by curry industry?
Lack of innovation
creativity
Authenticity of menu
changing consumer demands
Why employee turnover is increasing in the curry companies?
Poor wages
Long working hours
Weak staff food
Poor accommodation system
According to you performance of curry industry depends on which factor?
Skills of employees
Leadership style of business
Product and services provided to consumers
Staff retention
Implementation of advance technologies
Effective Implementation of laws
Financial resources of business
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Working environment of the firm
Are you satisfied with the practices of your restaurants?
To some extent
To great extent
Highly satisfied
Not satisfied
Does curry companies are providing quality services to consumers?
Yes
No
Not sure
Do you agree that customer services of the industry can be improved by developing workforce?
Strongly agree
Agree
Disagree
Strongly disagree
Does curry industry provide sufficient training to employees?
Yes
No
What kind of training is beneficial for developing skills of employees in the sector?
Legality/ laws
Food standards
health and safety
Others
Does leadershisap impact on performance of curry industry
Yes
No
What is the major issue in the business due to which people are leaving their jobs?
Poor leadership approach
Ineffective implementation of laws
Poor technologies
Others
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