Table of Contents INTRODUCTION...........................................................................................................................1 LO1..................................................................................................................................................1 P1) Key considerations for evaluating growth opportunities together with justification.......1
M1) Understanding of competitive advantage within an organisational context...................3 P2) Analysis of Opportunities for growth applying Ansoff's growth vector matrix..............3 D1) Evaluation of specific option and pathway for growth...................................................5 LO 2.................................................................................................................................................6 P3)Potential sources of finance together with its merits and demerits of sources................6 M2) Evaluation of potential sources of funding for a given organisational context..............7 D2) Critically evaluation of potential sources of funding with justification for adoption of a particular source or combination of sources...........................................................................8 LO 3.................................................................................................................................................8 P4) Business plan including financial information................................................................8 M3) Business plan with appropriate framework to achieve objectives................................10 D3) Business plan to achieve business objectives successfully...........................................11 The business plan made by Kaffeine to achieve its business objective successfully includes use of effective controlling and monitoring measures a description of which is provided below:...................................................................................................................................11 LO 4...............................................................................................................................................12 P5)Assessment of exit or succession options for a small business along with the merits and demerits of every option.......................................................................................................12 M4) Evaluation of exit or succession option........................................................................13 D4) Recommendations to adopt an appropriate course of action.........................................13 Conclusion.....................................................................................................................................13 REFERENCES..............................................................................................................................15
INTRODUCTION Planning is considered as one of the most vital function of an organisation that is necessary in order to conduct business activities in more effective way to achieve organisational goal on time. Planning for growth is a crucial strategic business activity that makes a business capable to have better plans and strategies to track growth and success for their organisation through optimum and effective use of its business resources to remain competitive and keep a balance with changing business environment(Abolhasani and et. al., 2016). This assignment is based on Kaffeine which is a local coffee shop in UK situated in two locations of London. It is consider as one of the best coffee-bar food in London incredibly popular in local people which mostly consist young office workers and offering a variety of coffee, salads, sandwiches and other food items (Kaffeine,2017). This assignment includes a description about key consideration for evaluating growth opportunity together with application of Ansoff growth matrix. Further various methods that can be adopted by organisation to access funding are also included. Along with this, a business plan for growth together with financial information is also there. At last, this report also consists a description about exist or succession options for a small business. LO1 P1) Key considerations for evaluating growth opportunities together with justification Every organisation either big or small intend at having better growth and expansion in order to maximize its profit margin and avail other benefits(Ahmed and Bramley, 2015). The key considerations for growth include the competencies and strengths of organisations that make it capable to garb business opportunities. Kaffeine is a small coffee house situated in London that is having following key advantages to grab business opportunities and expands its operation: Resource:The recourses ofKaffeine include its skilled manpower together with its excellent physical, technological and financial aspects. All these contributes in achieving the desired goal and objective of Kaffeine. Capability:Kaffeine is capable of offering a wide range of hot drinks and tasty food items and snacks that enhance its competencies and makes it able to meet the demands and desire of its customers at an affordable price. 1
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Core competency:The core competency ofKaffeine includes its marketing strategy and beautiful and attractive outlets together with quality services and a comfortable place to enjoy the coffee and other food snacks offered by this coffee shop. In order to evaluate the various opportunities present in the business environment of Kaffeine use of PESTEL analysis is made a description of which is provided below: PESTEL analysis Use of this framework is made by Kaffeine to evaluate the possible opportunities and threats in business environment so that better strategies and planning can be made for expansion and growth(Beatley, 2014). A disruption about various factors of PESTEL analysis is provided below in context of Kaffeine: Political- This factor is associated with level of stability and intervention of government and other political parties in business activity. The political environment and policies of UK are stable and flexible that offer many expansion opportunity for Kaffeine to enhance its business operation in other parts of UK like Wales and other location of London. Economical- It includes economical factors like inflation, deflation rate, bank rate, interest rate, disposable income of customers, etc that directly affects profitability of an organisation (Beer and Clower, 2019). UK is considered as an economically strong region of world with stable GDP and growth rate that offer a positive business environment for Kaffeine that support its growth and success. Social- It is associated with latest trends, culture and lifestyle of society. The social cultural and behaviour of UK is in support of Kaffeine as customers likes variety of fid items, snacks and coffee drink offered by Kaffeine at affordable rate thus, create opportunity for its growth and expansion. Technological- UK is considered as fast growing and technically advance region of world that has created opportunity for Kaffeine to make use of more efficient and latest technology to have more efficiency and betterment in its business operation to attract a wider number of customers for its growth and expansion. Environment- This element is associated with prevention of environment that has made it compulsory for Kaffeine to adopt and fulfil its CSR responsibility that has created an opportunity for this organisation through enhancing its corporate image and goodwill among its customers. 2
Legal-This factor comprises of various laws and acts related with health and safety of employees and customers compliance of which has created a positive workplace environment Kaffeine thus, enhance its performance and reduce chances of legal consequences in future. M1) Understanding of competitive advantage within an organisational context To have better understanding of various options that facilitates competitive advantage for an organisation use ofPorter’s Generic modelis made by Kaffeine a description of which is provided below: Cost leadership- It is related with lowering the overall cost of business operation thus, provides better competitive advantage to Kaffeine through offering its product at most affordable price (Capello and Nijkamp, 2019). Differentiation- Under this strategy efforts are made by an organisation to create a different and better image in minds of customers trough offering a new and more innovative product or services thus, offer more competitive advantage to Kaffeine. Cost Focus- Under this strategy main focus of organisation is at niche market and efforts are made to attract large number of local customer’s through fulfilling demands at low prices. Differentiation focus- It is related with creation of an atmosphere of creativity and uniqueness within an organisation thus, provide a better way for Kaffeine to enhance its creativity and innovation to earn better business position and competitive strength. Out of the above mentioned strategy,cost leadershipis most suitable for Kaffeine as it enhance its competitive strength through providing and offering products and services at lower priceascomparedtootherentitythus,attractlargernumberofcustomersandleadto improvement in its productivity and long term success. P2) Analysis of Opportunities for growth applying Ansoff's growth vector matrix Ansoff matrix is a commonly used strategic tool used by an organisation to enhance its planning and understanding to have better analysis of opportunities to grow and expand their business in a quick and more effective manner(Daryono, Wahyudi and Suharnomo, 2019). Ansoff growth matrix is one of the most influential framework that is used to evaluate and analysis a range of strategies that are helpful in enhancing and developing better sustainability and growth opportunity for them in marketplace. In context of Kaffeine, use of Ansoff matrix is made to analysis the best growth strategy that can be adopted by this organisation to have better 3
expansion and success at market place. Application of Ansoff matrix in context of Kaffeine is provided below: Market penetration-This is one of the simplest and easiest growth strategy that involves offering an existing product in the same marketplace thus, involve limited amount of risk. In order to make use of market penetration growth strategy, Kaffeine needs to make use of more effective marketing and promotion strategy in order to attract and garb attention of untouched and potential customers of its existing marketplace that enhance the overall consumer base and lea to expansion in its business operation(Eyvindson and Kangas, 2015). The risk associated with this marketing strategy with respect of Kaffeine includes higher cost and expenses made on marketing and other promotion strategy. Product development- It is also a key strategy in order to have better growth and expansion in its businessoperation through creatingor producingsome newproduct or developingsomebetterfeaturesinexistingproduct.Thus,growthstrategyofproduct development includes offering new product in an existing market thus, adequate amount of risk in involved in this strategy related with failure and success of new product. Use of product development growth strategy can be made by Kaffeine through adding some new food items and drinks in its menu that is helpful in attracting larger number of customers. But in order to cope with the risk of product failure, proper market analysis must be conducted by Kaffeine to develop better understanding about taste and preferences of customers(Fabos, 2019). Thus, use of product development strategy ensures an effective way for Kaffeine to expand its productivity and business operations through coming up with some new and more better services, food items and drink that would enhance its profit margin and customer base. Market development- This growth strategy is associated with expansion of market share through entering in a new target market with existing product and services. Thus, a significant level of risk is involved in market development strategy as entering a new market and gaining success in that is quite difficult and risky as every market has its own characteristics that offer many opportunities and threats for business organisation. In context of Kaffeine, use of market development strategy ensures wider target market and lager number of customers to enhance its growth and expansion at diversified area. But in order to reduce the risk of entering new market proper research and survey must by conducted by Kaffeine to have better understanding about 4
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the characteristics and features of target market so that better strategies can be made to grab the opportunity and encounter the threat. Diversification- It is the most risk growth strategy among all the four strategies provided by Ansoff matrix as it includes launching a completely new product in a new market thus, involve higher amount of finance and risk of failure(Huang and Zhang, 2014). Use of diversification strategy ensures maximum level of growth and expansion for Kaffeine through providing a new target market together with new product thus, ensures a better opportunity to attract larger number of customers. But adequate amount of finance and together with proper knowledge about target market is required to ensure success and mitigate the expected risk. D1) Evaluation of specific option and pathway for growth ThevariousgrowthoptionsprovidedbyAnsoffgrowthmatrixincludesmarket penetration,productdevelopment,marketdevelopmentanddiversificationthatprovide significant growth opportunity to an organisation associated with some risk. Use of market penetration by Kaffeine can enhance its customer base but does not provide reach to new market. Product development is also a effective strategy to attract new customers but it also restrict business operation in existing market(Hunt and DeVries, 2019). Further, market development strategy provide access to new market but with existing product thus, makes it quite difficult for Kaffeine to attract wider section of customers. Therefore, the most suitable growth strategy for Kaffeine to expand its business operation isdiversification growth strategyas it provides expansion in market share through entering a new business environment together with launch of some new product to attract larger number of customers. In order to mitigate risk and threats associated with diversification strategy, Kaffeine should gather an adequate amount of funds from some reliable financial sources together with effective market analysis and survey to get better understanding about present circumstances. It facilitates an effective way to Kaffeine to come up with some better new items that suits the desires of customers together with identifying a suitable and most profitable target market to enhance its growth opportunity and success rate. 5
LO 2 P3)Potential sources of finance together with its merits and demerits of sources Finance is considered as backbone and most vital of every organisation as it is necessary to meet day to day expenses and also required to meet growth expenses(Janssen and et.al., 2014). Kaffeine is looking for better expansion and growth opportunity to enhance its viability and success. Thus, the various sources of finance available for Kaffeine are described below with their merits and demerits so that a better decision regarding suitable source of finance can be made by Kaffeine: Retained earnings It basically represents that part of profit that is not distributed as dividend among shareholders while retained or plough back in organisation to fulfil some future needs. It is considered one of most important sources of internal financing that enhance fixed as well as working capital of Kaffeine. Following are the merits and demerits of financing through retained earnings in context of Kaffeine: Merits-It is most cost effective and flexible source of financing available for Kaffeine and avoids all kinds of additional costs and expenses in form interest(Kuklinski, 2019). Further, it also not creates any kind of dilution in control or ownership of Kaffeine. Demerits- Use ofhighlevelofretainedearningslowertherateof dividendfor shareholders of Kaffeine that can facilitates dissatisfaction and lack of commitment in them. Beside this, issues of over captialisation are also lead by high level of retained earnings and its amount is not sufficient to meet long term investment or higher growth plans of Kaffeine. Venture financing It represent the investors and private equity that is provided to new business start-ups and small business in order to promote their innovation and business expansion plan with a belief of having long term growth potential and success(Leigh and Blakely,2016). Venture financing mainly includes the well- off investors, experts, financial institution and other parties that provide financial support and aids to small business. The expected merits and demerits of venture financing for Kaffeine are as follows: Merits- Use of venture financing provides better opportunity and growth options for expansion of a small business like Kaffeine through facilitating better guidance and 6
expertise in business operation. Beside this, venture capitalist are easy to locate and also helpful for Kaffeine in building better network and connection in business environment. Demerit- Use of venture capital to collect large sum ofmoney can lead to dilution in control and ownership of Kaffeine and also effects in day to day decision making and business operation. Bank loan and overdrafts It is one of the most common forms of external financing for an organisation that includes procurement of loan or overdraft facility from the bank(Li, Liu and Su, 2019). Use of bank loan is made to fulfil long term financial needs while overdraft is mainly used for short span of time. Following are the merits and demerits of bank loan and overdraft in case Kaffeine: Merits- It provides most authentic and reliable source of financing as all the terms and conditions associated with procurement and repayment of loan are properly stated in a written agreement. Beside this, bank also charge lower rate of interest on loan as compared to other financial institution thus, provide more cost effective way of financing for Kaffeine. Demerits- The drawback of bank loan for Kaffeine is that in order to procure larger sum of money from banks some assets are to be kept as collateral or security that createa pressure for timely repayment of loan and its instalments otherwise ownership of assets get transferred to bank that can hamper business operation of Kaffeine(Liu and et.al., 2014). Beside this, large and complex paper work and documentation are also involved in getting loan from bank. M2) Evaluation of potential sources of funding for a given organisational context. On the basis of above discussion it can be evaluated that use of retained earnings by Kaffeine facilities a cost effective way of financing but it lead to creation of dissatisfaction in among shareholders and also not provide adequate amount of finance to meet growth expenses. Further, use of Venture financing is suitable for Kaffeine as it facilitates better availability of resources for small business together with expert advices. But use of venture financing creates a risk of dilution in control for Kaffeine. Beside this, use of bank loan as sources of financing can be made by Kaffeine as it provide loan on lower interest rate but it involves large paper work and documentation that can be difficult for Kaffeine. 7
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D2) Critically evaluation of potential sources of funding with justification for adoption of a particular source or combination of sources On the basis of above evaluation, use of a combination of retained earnings and venture financing is justifiable and suitable for Kaffeine as retain earnings provides a cost effective way of financing can be used by Kaffeine to meets its day to day expenses in form of short amount to eliminate the issue of dissatisfaction in shareholders. Further, use of venture financing is suitable to meet long term expenses and also provide expert guidance to Kaffeine to have better growth and expansion opportunity. LO 3 P4) Business plan including financial information It is a written document that formulates information and planning about various aspects of an organisation to achieve its strategic objectives and desired growth strategies in an effective way(Miguez, Rezende and Veról, 2014). Following business plan are prepared by Kaffeine in order to achieve its strategic objective of better expansion and growth a description of which is provided below: Overview of company Kaffeine is a well known small sized coffee shop and restaurant of UK situated in London. At present it is having two main branches in London offering a wide range of Coffee and other drinks tighter with food items like sandwiches and other snacks (Kaffeine,2017). In order to face the competition level prevailed in coffee house and hospitality sector and in order to have getter growth and expansion, Kaffeine planning to expand its business operation in Wales together with launching some new items in its menu at affordable prices to attract wider number of customers. Vision The vision statement of Kaffeine is, “To become a leading coffee house of UK through guiding and adopting principles of integrity, quality, services and relationship to grab wider market share.” Mission 8
The mission statement of Kaffeine is, “To serving people with pride and passion through delivering an uncompromising level of integrity, quality and services to its customers together with passion for coffee and services.” Situational market analysis This analysis is made by Kaffeine to have better understanding about existing business opportunities and internal strengths so that effective steps can be taken to have better expansion and growth(Moran, 2019). Strength Following are the strength of Kaffeine that makes it capable to expand its business operation in Wales together with launch of new items in menu: Skilled and competent workforce. Availability of significant amount of finance from adequate and authentic sources of finance. Reach and access to effective technology and marketing strategy. Opportunities Following are the prevailing opportunity in the business environment of Kaffeine that encourages and facilitates its expansion: Stable political environment in UK that ensures easy expansion of its business operation in Wales. Demand of affordable food items and drink in society especially in worker class that enhance chance of success for Kaffeine. Strategic objective The main objective of Kaffeine behind expansion of its business operation in Wales and launching new items in menu are as follows: To have increase in its market share by 20% in coming one year. To have enhancement in its sales and profitability by 15% in next 9 months. Growth strategy The growth strategy adopted by Kaffeine isdiversification strategyto have expansion in a new market together with new range of items in its menu(Pothukuchi, 2015). Beside this, use of most effective marketing strategy is also made together with strategies that ensure better command over operational costs in order to achieve strategic objective in best possible way. 9
Formulation of budget Funds are considered most vital part of any business plan or project in order to meet all expected expenses and cost in an effective manner. In order to have adequate amount of finance for its expansion use of both retained earnings and Venture capital is made to support its planning of growth. The expected cost and financial budget of Kaffeine for its expansion in Wales and launching new items is provided below: Expected financial budget for Kaffeine Bifurcation of costAmount in £ Expansion cost2000 Technological cost1500 Manufacturing cost1750 Marketing and advertising cost1000 Other expected expenses500 Total cost6750 M3) Business plan with appropriate framework to achieve objectives The business plan with appropriate framework to achieve business objectives includes a planning and effective management of cash flows is made a description of which is provided below: Cash flow statement Following cash flow statement is prepared byKaffeine that is depicting thatits overall cash in hand was£102203, £200354, £238503 for 2015, 2016 and 2017 respectively. Thus, this entity is having sufficient income and liquidity that supports its growth and expansion. 10
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D3) Business plan to achieve business objectives successfully The business plan made by Kaffeine to achieve its business objective successfully includes use of effective controlling and monitoring measures a description of which is provided below: Monitoring and Controlling-To achieve its business objectives on time and in an effective and successful manner use of best possible monitoring and controlling measures are made in order to have better check and control over various business activities(Smith And et.al., 2014). To successful expand its business operation in Wales together with adding new items in menu use of KPI (key performance indicator) tool is made as it facilitates better monitoring and check on performance of employees together with timely identifying risk and obstacles. Thus, it ensures proper corrective action on time by managers ofKaffeine to achieve business objective more successfully and in an effective manner. 11
LO 4 P5)Assessment of exit or succession options for a small business along with the merits and demerits of every option The main motto of every organisation is to run its business for a longer run through maintaining a significant level of sustainability and growth. But sometime such situation occurs when organisation needs to make decision about its succession or shut down(Whelpton, Campbell and Patterson, 2015). These adverse situations includes continuous losses for a longer period of time, need of finance to meet expenses, random changes in business environment, etc. At time of these situation an organisation is left only with 2 situation i.e. either exit or succession which is decided by its top management. In case of Kaffeine it is decided that option of succession is most suitable as it lead to chances of achieving better business position in recent future. Thus, the suitable and viable succession options for Kaffeine are discussed below: Merger It is a form of corporate reconstructing that includes combining of two or more companies’ altogether to form a new entity or a target company get absorbed by a existing company to strengthen its financial position(Wilson, 2019). The advantages and disadvantages that are associated with merger in context of Kaffeine are provided below: Advantage- The advantage lead by merger for Kaffeine includes increment in its financial position together with availability of more better assets and manpower that enhance productivity and profiatblity of an organisation. Disadvantage- The drawback associated with merger that can be faced by Kaffeine includes complexity in its business activities that makes it difficult for employees to work efficiently and many chaos and confusion are lead by merger regarding the business policies and strategies. Thus, it might affect the performance and decision making power of Kaffeine. Passing on of business to a new successor This succession planning includes strategy of passing on or hand out ownership of a business to an employees, family member or some new leader to ensures smooth function of business in future through more effective leadership and guidance(Abolhasani and et. al., 2016). Following are the advantages and disadvantages that could be faced by Kaffeine while adopting this option of succession: 12
Advantages- This strategy of passing on a business to a new successor offer most cost effective way to change the ownership of a business and also provide flexibility and long term outlook for a business thus, facilitates a better way Kaffeine to continues its business operations for a longer period of time . Disadvantage- This type of succession option gives raise to Nepotism and an unstructured governance that have negative impact on motivation and performance level of employees (Ahmed and Bramley, 2015). Further, random changes in leadership and ownership of an orgnsatoonlikeKaffeinealsoaffectitsimageandgoodwillinmarketthathamperits performance. M4) Evaluation of exit or succession option On the basis of above discussion that adoption of merger option by Kaffeine facilitates better availability of finance and other assets together with a larger workforce to achieve the desired objectives with more efficiency thus, ensures long run of a business. But the merger option can also lead to chaos and conflicts among employees of merged organisation that can have negative impact on overall performance. Further, passing on of business to a new successor or leader by Kaffeine ensures it long run as business remain in continuation even after change in ownership. But random changes in ownership negatively affect the goodwill of organisation together with having adverse impact on performance of employees. D4) Recommendations to adopt an appropriate course of action On the basis of above evaluation, adoption ofMergeras suitable succession plan is recommended for Kaffeine as it lead to access to more financial resources and also enhance other internal strength and competencies of Kaffeine through providing larger workforces and better assets. Further, to mitigate the drawback associated with merger, adoption ofmore effective communicationis recommended for Kaffeine as it reduces the chances of chaos and confusion amongemployeesandalsofacilitatestransparencyinpoliciesandstrategiesofmerged companies that enhance its overall performance. Conclusion It can be accomplished from above report that growth and better expansion is the main motto of all organisations for which optimum use of its resources and competences are made. Further, use of PESTEL analysis makes an organisation aware about its external opportunities 13
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while Porter’s generic model facilitates information about strategies that lead to enhancement in competitive strength. Beside this, use of differentiation strategy facilitates maximum growth opportunity through launching a new product in a new market. Various modes of financing like retained earnings, bank loan, venture financing, etc are also there to meet financial needs of an organisation. Use of business plan facilitates better planning and strategy formulation to achieve strategic objective of organisation. At last, it can be concluded that various succession option like merger are also available for a small business to encounter and meet adverse situation. 14
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Smith, H.M. And et.al., 2014. River basin management, development planning, and opportunities for debate around limits to growth.Journal of hydrology.519.pp.2624-2631. Whelpton, P. K., Campbell, A. A. and Patterson, J. E., 2015.Fertility and family planning in the United States. Princeton University Press. Wilson,D.E.,2019.ThenationalplanningideainUSpublicpolicy:Fivealternative approaches. Routledge Online Kaffeine.,2017. [Online]. Available through:<https://kaffeine.co.uk/ >. 16