Issues in Human Resource Management

Issues in human resource
management

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Explain Contemporary issues and emerging trends associated with Human Resource
Management in the Hospitality Industry.....................................................................................1
Design and develop a job description and a person specification from the range of
management positions within the hospitality industry................................................................4
Synthesise and conceptualise the process of Performance Management within the hospitality
industry........................................................................................................................................7
Critically analyse and revise two existing HR policies and practices from organisation...........9
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Human resource management is important function of business that helps in effective
management of the people so that they can provide business better performance and growth in
the market (Boella, and Goss-Turner, 2019). It helps businesses to gain competitive advantages
in the market by the better productivity and growth in the market. There are various issues in
human resource management that can impact the productivity and growth of the company.
Human resource management helps the business to gain effective productivity and growth in the
market. This report is based Marriott international, it is an American multinational hospitality
business firm that manages and franchises a wide range portfolio of hotels and related lodging
facilities. Hotel was founded by Willard Marriott, it is an largest hotel chain in the world by the
number of available rooms. This report include various information about various contemporary
issues and emerging trends associated with human resource management in the hospitality
businesses, also it include job description and a person specification from the range of
management positions within hospitality business. Further it include role of performance
management in hospitality industry. Also it include critical analysis of various human resource
practices in the organization.
MAIN BODY
Explain Contemporary issues and emerging trends associated with Human Resource
Management in the Hospitality Industry.
As per the view point of Atlas Staffing., 2021. human resource management face various
issues in the business in order to maintain and follow the effective management of people. Major
issues face by the hospitality businesses is to compliance with the law and regulations in the
hospitality industry. Keeping up with the all employee law and regulation become an challenge
for the businesses. It has impact the effectivity and growth of the hotel (10 OF TODAY’S
COMMON HUMAN RESOURCE CHALLENGES, 2021). Human resource also face
management challenges in the hospitality business because of the high level customer
expectation that increase the level of management in the hotel and provide better customer
satisfaction in the market. Leadership development in the hospitality businesses is huge change
for the human resource management it impact the leadership in the business also hotel
management require better management of services and product of the company. Workforce
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training and development become huge challenge for the hospitality businesses it has an impact
on the productivity and growth of the company. Hospitality businesses face difficulties while
attending the employees and provide them effective training and development according to the
work they are doing or jobs they have to perform for the hotels. There are huge investment in the
training programs of the employees that could become challenge for the business of hospitality.
Providing compensation to the employees could be a challenge for the business of hotels and
hospitality industry. Recruiting talented and skilled employees in the hospitality business is
becoming challenge for the management. Talented and skilled employee helps business to grow
and provide effective productivity for the business. However it become challenge for the
hospitality business to attract right people for right jobs and increase efficiency in the business.
As per the viewpoint of Dana Severson., 2021. hospitality industry is ripe with the
employee issues and challenges in the business. Human resource management face the
responsibility to face those challenges in the hotel. Turnover become huge challenge for the
hospitality businesses, according to the survey by the bureau of labour statistics, hospitality has
highest rate of turnover rates. It affect the pay scale of the employees (Problems Faced by HR in
the Hospitality Sector, 2021). Also recruitment become challenge for the business and the human
resource management of the hotels because in hospitality industry attracting talented and skilled
employee is difficult for the businesses and it impact the growth and proficiency of business.
Finding the employees with the suitable skills is challenge for the business and its growth in the
market. Right candidate for the right position is becoming problem for the business and its
growth in the market. Recruiting employees with the hospitality profile is challenge and it has an
impact for the business and its effectiveness in the market. It increase the chances of placing
right person in the wrong role.
Further, providing training to the employee according to the jobs they are performing in
the hotels is huge task for the human resource management. It become challenge to provide
advance training to the employees on regular basis so that they can perform in most effective
manner and increase efficiency in the business. When the rate of retention in the business is low
management tend to put new recruiters on the floor before teaching them how to perform jobs.
Well trained managers can increase the performance level of the employee by providing them
appropriate training in the organisation and provide them resources so that they can fulfil the
needs and wants of the business. In the hospitality businesses increasing the level of employee
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