IT Infrastructure: Telstra Corporation Limited

Running head: IT INFRASTRUCTURE
IT Infrastructure: Telstra Corporation Limited
Name of the Student
Name of the University
Author’s Note:

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IT INFRASTRUCTURE
Table of Contents
1. Introduction............................................................................................................................2
2. Discussion..............................................................................................................................2
2.1 Different Kinds of Data utilized by Telstra and Procedure of Staff Retrieving the
Datum with Two Effective Information Technology Infrastructure Solutions to Store and
Access Data at Databases.......................................................................................................2
2.2 Proper Identification of the Network Devices Needed to Fulfil Daily Activities with
Relevant Functionality of Every Network Device.................................................................5
2.3 Specification of the Application Software Type required for Communication of Data
within Server and Client for Every Department....................................................................6
2.4 Use of Seven Layered OSI Model to Explain the Procedure of Data getting moved
between these Layers while visiting the Home Page in Website...........................................6
3. Conclusion..............................................................................................................................9
References................................................................................................................................10

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1. Introduction
IT infrastructure management is responsible for providing proper control as well as
restructuring of functions and hence enhancing the diverse technical operations. This type of
management ensures that the organizational policies and processes are handled in an effective
manner (Braojos-Gomez, Benitez-Amado and Montes 2015). Telstra had been serving to
their customers for more than 40 years and is termed as the largest part of the entire telecom
industry of Australia. They mainly build and operate telecommunication networks as well as
market voice, Internet access, mobile, pay television and many more.
The headquarters of this organization is in Melbourne, Australia and they had been
serving in areas of Australia and New Zealand. However, few of their products are also
provided in selected areas of the world. Telstra has been using IT within the business for all
of their departments (Telstra.com.au. 2019). Moreover, the management of this particular
organization provide information system service to their staff and customers such as
electronic mails, webpage and databases. This report will be outlining a detailed description
on the infrastructure management within the organization of Telstra Corporation Limited.
2. Discussion
2.1 Different Kinds of Data utilized by Telstra and Procedure of Staff Retrieving the
Datum with Two Effective Information Technology Infrastructure Solutions to Store
and Access Data at Databases
Telstra Corporation Limited utilizes several kinds of data within the business to
effectively manage the business processes as well as operations. The continuous data
streaming subsequently consists of the capability to transform the complete business
procedural (Wan et al. 2014). The staff of Telstra have significant access to all types of

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unprecedented information amount about competitors, prospects and clients. They use tw0
distinctive kinds of data in the business and these two types are provided below:
i) Data Related to Company: The first as well as the most significant kind of data,
which is subsequently utilized by the telecommunications organization, Telstra would be
company data (Pronovost and Marsteller 2014). As they are providing telecommunications
and Internet services to their customers, they are involved in the B2B or business to business
market and thus it is vital for them so that they can keep the developments and data of
Australian telecom industry. Moreover, they ensure that there are new advancements and
innovations in the services, hence gaining utmost popularity amongst the customers
(Abualoush et al. 2018). For maintaining these data, the staff has been using several
methodologies and techniques related to information technology.
ii) Online and Behavioural Data: The second distinct kind of data is online and
behavioural data. They had been able to manage this kind of data as they have a clear
understanding of online behaviours of their customers (Kyusakov et al. 2013). They check
for customer demands and interact with them periodically. Telstra collects data via online
behaviours, interactions and activities in real time by involving data processing tool.
The staff of Telstra Corporation Limited has been using a unique procedure to access
data and the procedure is given below:
i) Data Collection: This is the first major step in the procedure of data accessing by
the staff of Telstra (Willmes, Kürner and Bareth 2014). It is required for managing the entire
procedure of data access without much complexity.
ii) Effective Data Preparation: The second step in this particular procedure of data
access by the staff of Telstra after data collection is the effective data preparation. The raw
datum is being organized in this step and the organizational staff eventually checks this raw