Role of Information Technology in Retail Business - Tesco

INFORMATION
TECHNOLOGY

Contents
INTRODUCTION...........................................................................................................................3
LITERATURE REVIEW................................................................................................................3
2.2 Information Technology and its role in retail business in general.........................................3
2.3 Networking Technology, different types in general..............................................................3
2.4 Ethics and Social Issues of using technology in general.......................................................4
2.5 The importance of Intranet and Internet in business in general.............................................5
DISCUSSION AND ANALYSIS...................................................................................................5
3.1 Role of Information Technology...........................................................................................5
3.1.1 Types of different Information Systems.............................................................................6
3.2 Types of Networking Technologies that used in the selected business.................................6
3.3 Ethics and social issues in selected business.........................................................................6
3.3 The importance of Intranet and Internet in the selected business..........................................7
3.4 List and explain the different stage of system development life cycle..................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Information technology can be defined as the study or use of systems (especially computers
and telecommunications) for storing, retrieving, and sending information. This technology is
been used and operated by business so that they can carry out their operations and day to day to
activities effectively. Present report will lay emphasis on Tesco which is one of the largest
British Grocery store. Assignment will focus on the information technology and its role in retail
business. It will also discuss the different type of networking technology. Studies will also lay
emphasis on the ethics and social issues of using information technology in general.
LITERATURE REVIEW
2.2 Information Technology and its role in retail business in general
As per the view of Lloyd, (2020) information technology has one of the most important
role in retail industry. It has been analyzed that in the era of globalization a lots of retail
organizations are been involved in making use of advanced technology. It has assisted them in
bringing out more innovative and creative products and services, so that they can attract large
number of consumers towards them. Information technology has also helped the retail firms in
improved data process. Now they can collect and store information related to their consumers
and employees effectively. This aspect has helped retail business in analyzing the needs and
demands of both consumers and employees according to the information stored.
They have able to bring new and innovative goods and services which have assisted them
in growing of their business. Information technology has helped companies in processing the
information faster so that the business can be run effectively. It has assisted firm in achieving
their set target. Innovation has supported the retail business in enhancing the quality of goods
and services provided by retail business. It has also assisted them in increasing the productivity
of their firm. The other role of information technology can also include making communication
process more effective. It has been analyzed that IT streamlines communication. Business now
can easily interact with other organizations by making use of advanced technology such as social
media platforms. This has assisted them in making a better bond with consumers.
2.3 Networking Technology, different types in general
In accordance with Bessen, (2017) it has been analyzed that there are eleven n types of
networking technology which are used in present time. It includes Local area network (LAN).