Role of Information Technology in Mashreq Bank and Emirates Airlines

INFORMATION TECHNOLOGY

Organization 1: Mashreq Bank
 This is the Dubai-based bank which is considered to be oldest privately owned bank of the
United Arab Emirates and was founded in the year of 1967 and was named as the Bank of
Oman.
 This was the first bank of the United Arab Emirates, which was associated with the
installation of the ATM machines and was also the first one to issue the credit and debit
cards.
 This is also the first bank of UAE to provide the feature of customer loan. The current
business operations of the bank includes the providing of conventional and Islamic
personal banking services.
 some of the business processes includes the deposits, loans, and credit card.

Role of IT Systems:
 The usage of the Information technology has been associated with helping the bank in dealing
with the various kind of challenges that are likely to be faced or are already being faced.
 The usage of the technology has been associated with opening up of new markets, new
products along with the new services as well as efficient delivery channels for the Mashreq
Bank.
 The usage of the information system has also been associated with cornerstone of the various
other financial sector reforms as well along with the reforms of Mashreq Bank.
 This has been associated with increasing the speed as well as the reliability of the bank and the
other initiatives of the bank so as to strengthen the bank. Some of the example of information
technology used is the online electronic banking, mobile banking and the internet banking.
 In addition to this the IT revolution has been associated with setting up of stage where there
exists an unprecedented increase in the financial activities of the bank all across the globe

Role of IT Systems in supporting value-added change:
 The advancements in the technology along with the continuous
development of the world wide network has also been associated with
reducing the cost of global fund transfer at a significant rate.
 The usage of the information technology has been associated with
enabling the banks to meets the high expectations that the customers
are having as they are having demands along with being tech-savvy.
 They are associated with demanding an instant, anytime and anywhere
banking facilities and the information technology has been associated
with providing of solutions to the banks so as to take care of the
accounts and the other back office requirements.