In-Depth Report: Knowledge Management Concepts and Applications

This report critically examines the concept of knowledge management within business organizations, focusing on its role in enhancing operations and competitiveness. It discusses Moharir and Chanda's (2011) paper, emphasizing the importance of internal and external knowledge for organizational success in international markets. The report highlights knowledge as a vital component of human capital and intellectual capital, essential for adaptation, innovation, and competitive advantage. It explores how knowledge management fosters creativity, facilitates the sharing of ideas, and improves employee satisfaction and productivity. Furthermore, it addresses the role of information technology in knowledge management and its impact on managing a globally dispersed workforce, ultimately leading to better organizational performance. This student-contributed assignment is available on Desklib, where students can find a wide array of study resources and solved assignments.

Running head: KNOWLEDGE MANAGEMENT
KNOWLEDGE MANAGEMENT
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction..........................................................................................................................2
Discussion............................................................................................................................2
Conclusion...........................................................................................................................6
References............................................................................................................................7

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Introduction
The concept of knowledge management within the business organizations deal with the
factors that are required for the proper and smooth operations of the company in the given
market. The knowledge management within the organization is inclusive of the knowledge of the
various external and the internal factors that are influential in the success of the concerned
business organization within the given market. The following paper attempts a critical discussion
on the article composed by Moharir and Chanda (2011) which is majorly based on the
conceptual factors that are related to the knowledge management. This knowledge is required by
the business organizations to operate within the given markets. The following paper attempts a
close investigation on the issues that are generally faced by the various business organizations
during their operations within the given international market. The paper further discusses the
paper in light of the other scholars who have been dealing with the similar subject of study.
Discussion
Moharir and Chanda (2011) in the article entitled “Conceptual Paper on Knowledge
Management” attempts a major discussion on the concept of the knowledge management that
should be implemented by the various business organizations that have been operating within the
international markets. The article further discusses the implementation of the knowledge
management that is demonstrated within the concerned company in order to strive in the given
international markets. The authors open the paper with the discussion on the knowledge
management in the context of the business activities that are undertaken by the concerned
business organization. The authors further state that the management of the knowledge within an
organization is essential for the development of the concerned organization as well. the
knowledge that is gathered within the organization is a part of one of the most important aspects

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of the human resources of the company. According to Dayan, Heisig and Matos (2017), the
knowledge that is acquired by the company is a very important part of the human capital within
the organization. The multitude of organizations that have been active within the international
markets tend to be rely on the human capital for the overall development of the company. The
knowledge of the employees serving at the various levels within the company forms a major part
of the human capital of the company. Obeidat et al. (2016) discusses that the knowledge within
the organization is also known to be the intellectual capital of the organization and plays a huge
role in the overall development of the country. The various organizations that have been
functional within the international markets are in the present times observed to have been
concentrating on the development of the knowledge within the organization which in turn might
help in the enhancement of the functions within the organization.
The authors of the organization state that the knowledge that is contained within the
organization is one of the most important intangible assets of the company. It might be stated
that the management of the knowledge within the given organization is extremely helpful in the
matters that are related to the critical aspects of the operations of the company as a whole. The
management of the knowledge within the organization helps in the adaptation of the company to
the changes that are implemented within the given markets, both international as well as
domestic. Abualoush et al. (2018) states that the management of the knowledge also helps in the
maintenance of the competence and the survival of the concerned organization in the given
market. Inkinen, Kianto and Vanhala (2015) opines that the management of the knowledge tends
to discuss the importance of the creativity that is demonstrated by the employees of the
organization. The creativity of the people tends to help in the development of the organization

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with the help of the novel and the innovative ideas that are provided by the organizational
workforce.
Cepeda-Carrion et al. (2017) opines that the cultivation of the innovative ideas within the
organization might pose to be a huge problem. The management of the knowledge within the
concerned company would be maintained properly with the help of the development and the
maintenance of the conducive environment that is required for the implementation of the
innovative ideas that are required to be followed within the organization. The researchers further
suggest that the management of the knowledge within the organization is possible with the
development of the workplace culture wherein all the employees of the organization are allowed
the ability to build as well as share the knowledge as well as the innovative ideas that are present
within the organization. Massaro, Dumay and Garlatti (2015) discusses that the validity and the
importance of the management of the knowledge lies in the ability of the organizational
workforce to help in the improvement as well as the development of the ways in which the
business organization might proceed in their future aspirations. The researchers like Mao et al.
(2016) suggest that the increase in the focus on the knowledge management of the organizations
tend to follow as a result of the greater advancements that have been observed in the fields of the
information technology. The experts on the matter state that the proper management of the
knowledge within the organization tends to help the concerned organization to deal with the
issues pertaining to the competitive advantage of the company in the given market. Bharati,
Zhang and Chaudhury (2015) states that the knowledge within the organization is transferable
from one person to the other in both formal as well as informal manners. The implementation of
the knowledge within the organization can be observed in all the various departments as well as
the processes that are present within the organization.

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Nonaka and Toyama (2015) argues that the fact that the knowledge that is present within
the organization is known to have been the major factor that is related to the articulation of the
proper course of action on the part of the employees as well as the other members of the
organization. The researchers tend to maintain the fact that the knowledge within the
organization both personal as well as corporate is one of the major factors that are necessary for
the development of the concerned organization in the matters of the actions that are undertaken
by the concerned organization. According to Santoro et al. (2018), the corporate knowledge is
required as well as necessary for the overall development of the organization as well as assists in
the improvement of the competitive advantage of the organization. The involvement of the
corporate knowledge within the given organization to achieve the required success in the fields
of the competitive edge that is present within the organization. The concerned organization is
known to benefit from the proper application of the management of knowledge within the
organization. This would help in the managing the workforce of the organization in the modern
days. The management of the knowledge within the multinational organizations tend to assist in
the management of the workforce that is majorly connected with the help of the internet due to
the fragmented and the globally dispersed nature of the workforce of the organization.
The concerned organization that implements the knowledge management within the
organization tends to assist in the development of the employee satisfaction within the
organization. The major factor that helps in the development of the employee satisfaction within
the organization is the fact that the knowledge management helps the concerned employees of
the organization to put forth an empowerment and the development of the personality of the
employees of the organization. Kasemsap (2016) argues that the implementation of the
knowledge management within the organization tends to help in the retention of the employees

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of the organization thereby leading to the reduction in the loss of the intellectual capital that is
present among the organizational workforce. The management of the knowledge within the
organization also helps in the improvement of the productivity of the employees through the
maintenance of the ease in the distribution of the knowledge within the organization. The quick
and the easy availability of the knowledge within the organization also helps in the development
of the democracy within the workplace as well. This helps in the development of the overall
performance of the company as well. The installation of the proper software for the management
of the knowledge within the organization further helps in easy access to the information from all
over the world thereby helping in the proper management of the overseas functions of the
company as well.
Conclusion
In lieu of the above discussion, it might be pointed out that the management of the
knowledge within a given organization is very essential for the development of the organization.
The management of the knowledge tends to discuss the importance of the creativity that is
demonstrated by the employees of the organization. The creativity of the people tends to help in
the development of the organization with the help of the novel and the innovative ideas that are
provided by the organizational workforce. The proper management of the knowledge within the
organization aids the concerned organization in dealing with the issues regarding the competitive
advantage of the company in the given market. The proper knowledge management helps in the
retention of the intellectual capital within the organization.

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References
Abualoush, S., Masa’deh, R.E., Bataineh, K. and Alrowwad, A., 2018. The role of knowledge
management process and intellectual capital as intermediary variables between knowledge
management infrastructure and organization performance. Interdisciplinary Journal of
Information, Knowledge, and Management, 13, pp.279-309.
Bharati, P., Zhang, W. and Chaudhury, A., 2015. Better knowledge with social media? Exploring
the roles of social capital and organizational knowledge management. Journal of Knowledge
Management, 19(3), pp.456-475.
Cepeda-Carrion, I., Martelo-Landroguez, S., Leal-Rodríguez, A.L. and Leal-Millán, A., 2017.
Critical processes of knowledge management: An approach toward the creation of customer
value. European Research on Management and Business Economics, 23(1), pp.1-7.
Dayan, R., Heisig, P. and Matos, F., 2017. Knowledge management as a factor for the
formulation and implementation of organization strategy. Journal of Knowledge
Management, 21(2), pp.308-329.
Inkinen, H.T., Kianto, A. and Vanhala, M., 2015. Knowledge management practices and
innovation performance in Finland. Baltic Journal of Management, 10(4), pp.432-455.
Kasemsap, K., 2016. The roles of e-learning, organizational learning, and knowledge
management in the learning organizations. In Civil and Environmental Engineering: Concepts,
Methodologies, Tools, and Applications (pp. 1198-1228). IGI Global.

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Mao, H., Liu, S., Zhang, J. and Deng, Z., 2016. Information technology resource, knowledge
management capability, and competitive advantage: The moderating role of resource
commitment. International Journal of Information Management, 36(6), pp.1062-1074.
Massaro, M., Dumay, J. and Garlatti, A., 2015. Public sector knowledge management: a
structured literature review. Journal of Knowledge Management, 19(3), pp.530-558.
Moharir, N. and Chanda, R. 2011. Conceptual Paper on Knowledge Management. [online]
Bvimsr.com. Available at: http://www.bvimsr.com/documents/publication/2011V3N2/09.pdf
[Accessed 26 Feb. 2019].
Nonaka, I. and Toyama, R., 2015. The knowledge-creating theory revisited: knowledge creation
as a synthesizing process. In The essentials of knowledge management (pp. 95-110). Palgrave
Macmillan, London.
Obeidat, B.Y., Al-Suradi, M.M., Masa’deh, R.E. and Tarhini, A., 2016. The impact of
knowledge management on innovation: An empirical study on Jordanian consultancy
firms. Management Research Review, 39(10), pp.1214-1238.
Santoro, G., Vrontis, D., Thrassou, A. and Dezi, L., 2018. The Internet of Things: Building a
knowledge management system for open innovation and knowledge management
capacity. Technological Forecasting and Social Change, 136, pp.347-354.