University Change Management Strategy for Fast Track Couriers

Running Head: LEAD AND MANAGE ORGANIZATIONAL CHANGE
Lead and Manage Organizational Change
Name of the Student
Name of the University

1LEAD AND MANAGE ORGANIZATIONAL CHANGE
Table of Contents
Change Management Strategy for Fast Track Couriers..................................................................2
1. Change Goals and Specifications................................................................................................2
2. Change Goals and Organization’s Strategic Goals......................................................................2
3. Cost Benefit Analysis of the Requirements.................................................................................3
3.1 Analysis.....................................................................................................................................3
3.2 Risks..........................................................................................................................................4
3.3 Categorized Changes.................................................................................................................5
4. Risk Analysis of the Change Requirements................................................................................5
5. Change Management Project Plan...............................................................................................6
5.1 Change Management Theory Followed.....................................................................................6
5.2 Stakeholder Management Plan..................................................................................................6
5.3 Communication Plan.................................................................................................................8
5.4 Training Plan.............................................................................................................................9
5.5 Reporting Strategy.....................................................................................................................9
5.6 List of Resources.....................................................................................................................10
Bibliography..................................................................................................................................12

2LEAD AND MANAGE ORGANIZATIONAL CHANGE
Change Management Strategy for Fast Track Couriers
1. Change Goals and Specifications
The main change goals for the organization are as follows:
Goal A: Implement PDA/GPS usage (productivity function) on truck fleet in the first
quarter of the 2016 financial year.
Goal B: Implement one person per truck policy using automatic lift gates in the first
quarter of the financial year.
The following are the specifications of the change goals:
Who / What is Impacted – With the implementation of the change goals, mainly the
internal workers and the business of the company will be impacted.
How They Are Impacted – The workers will have more flexible working hours, lesser
workload and the need for more efficiency in the work output. On the other hand, the expansion
of service will allow the business to grow and the company to have more share in the market.
When the Impacts Will Be Realized – The impacts will be realized in one year after the
implementation of change management is complete.
2. Change Goals and Organization’s Strategic Goals
As per the organization’s strategic goals, the number of trucks in the fleet will be
increased and the teams of two drivers will be broken into individual teams so that the existing

3LEAD AND MANAGE ORGANIZATIONAL CHANGE
drivers can be used to drive the additional trucks in the fleet. Thus the productivity function will
also increase with time.
With the automatic lift gates, there will not be any additional requirements for man power
as the heavy packages will be lifted automatically. Hence, one man team will be sufficient for the
new system.
3. Cost Benefit Analysis of the Requirements
3.1 Analysis
The cost benefit analysis with all the details is shown in the following tables.
Cost Benefit Analysis for Fast Track Couriers
New Warehouses $ 2,00,000.00
Additional Trucks $ 45,000.00
Development Costs for IT and Mechanics Like Lift Gate $ 85,000.00
Training and Recruitment of Workers and Employees $ 50,000.00
Total Initial Cost $ 3,80,000.00
Maintenance $ 10,000.00
Additional Operational Costs $ 35,000.00
Operational Labour $ 50.00
Total Operational Cost $ 45,050.00
Savings from Salaries and Other Costs $ 50,000.00
New Contracts from Ecommerce Companies $ 1,50,000.00
Total Benefit $ 2,00,000.00
Discount Rate Used 20.00%
Project Cost-Benefit
Analysis for Fast Track
Couriers
Analysis Variables:
Discount Rate Used
20.00
%
Annual Benefits $
2,00,0