Developing Management skill BUMAN204A

Running head: LEADERSHIP AND MANAGEMENT
LEADERSHIP AND MANAGEMENT
Name of the Student
Name of the University
Author Note

LEADERSHIP AND MANAGEMENT1
Executive Summary
The report is based on the analysis of the ways by which the issues which are faced
by the team can be managed effectively. The techniques related to problem solving
can be used for reaching the consensus of the teams. Identification and proper
discussion of the strategies for managing the performance of teams is an important
part of the discussion which has been made in the report. The strategies which can
be used in order to move the conforming stage to the performing stage of
development are discussed in the report. The report will thereby be able to provide
effective recommendations for managing the team.

LEADERSHIP AND MANAGEMENT2
Table of Contents
Introduction........................................................................................................3
Use of problem-solving techniques for resolving conflicts................................3
Identification and discussion of strategies and ways of managing the ongoing
performance of the team using motivation and feedback techniques..........................5
Evaluation of the ways by which these strategies are able to move the team
from conforming stage of Team Development to the performing stage.......................6
Conclusion.........................................................................................................7
References.........................................................................................................8

LEADERSHIP AND MANAGEMENT3
Introduction
The report will be based on the analysis of the ways by which an effective
team will be formed between the members or employees of different organizations.
The processes and strategies which can be used by the organizations in order to
take the team through different stages will be analysed in the report. The strategies
implemented to manage the performance of the team will also be analysed in detail
in the report as well. The analysis will also provide an effective explanation of the
strategies which can be implemented by the company in order to take the team from
conforming to performing stage (Benton 2017).
Entire analysis will be related to a hypothetical situation which is based on
emotional conflicts which have been faced by the employees or members of the
team which has been formed. The issues which have been faced by the members of
the cross-generational teams will be analysed in the report in a detailed manner. The
situation which will be discussed is based on the merging of two organizations and
managing the opposing viewpoints of the employees or members who are a part of
the newly developed team (Cummings and Worley 2014).
Use of problem-solving techniques for resolving conflicts
As discussed by Lacerenza et al. (2018), problem-solving and the decision-
making based techniques can be used for the purpose of resolving the issues which
are faced by the members of the team which are formed within the organization. The
employees or the members of the team are always conflict averse in nature and the
issues thereby need to be solved in order to achieve certain objectives. The major
factors which can be used for defining conflicts mainly state that, the conflicts can
happen always and they are able to provide opportunities in order to improve
relationships and the system as well. The problem-solving process is thereby based
on seven major steps which can be used for resolving the conflicts in the following
manner,
1) Identification of the issues – The new team which has been formed
by the merger of two organizations has started facing many different
conflicts based on envy, insecurity and envy as well. The employees
are mainly annoyed as they have lost their colleagues in the process of