Leadership and Management Concepts - An Overview

Running head: HRM
Leadership and Management Concepts
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HRM1
Executive Summary:
The objective of the report lies in investigating the roles played by leaders and managers in
Llyods Bank PLC. The report provides an analysis on the leadership and managerial roles
through highlighting the differences between the leadership and management. There is also
discussion of the management and the leadership theories. The report further examines the varied
roles of the leadership and management in context of the various situations of the organizations.
The report also discusses the strengths and the weakness of the various approaches within work
environment. In addition to this, the report also provides an insight into key approaches of the
operations management and role played by the managers and the leaders. This has been followed
by a conclusion and the recommendations for the further improvements.

HRM2
Table of Contents
1. Introduction:................................................................................................................................3
2. Definition of Roles of Manager and Leader and Differences between Leadership and
Management in terms of Characteristics.........................................................................................3
3. Discussion of the Management and Leadership Theories...........................................................5
4. Different Roles of Leadership and Management with respect to Different Situations of
Organizations Supported by Theories and Concepts of Leadership and Motivation......................8
5. Strength and Weakness of the Different Approaches to Situations within Work Environment.
.......................................................................................................................................................10
6. a. Key Approaches of Operation Management and Role Played by Leaders and Managers....11
b. How Theories Of ‘Situational Leadership’, ‘System Leadership’ And The ‘Contimgency
Leadership’ Applied To Organization And Supported Growth and Sustainable Performance.....12
7. a. Conclusion.............................................................................................................................12
b. Recommendations:....................................................................................................................13
References:....................................................................................................................................14

HRM3
1. Introduction:
The report aims at analyzing the impact of the leaders and the managers on the Lloyds
Bank PLC operations (lloydsbank.com 2020). It is one of the biggest retail bank of Britain that
has wide network of ATM and branches across Wales and England. The bank was found in
Birmingham in the year 1765 which underwent expansion during the nineteenth and the
twentieth century by taking over smaller banking entities. In the 1995, the bank was found to
merge with Trustee Savings Bank and began to be traded as Lloyds TSB Bank PLC between the
year 1999 and 2013. The bank has however been one the key subsidiaries of the Lloyds Banking
Group that was formed in the year 2009 through acquisition of the HBOS PLC by Llyods TSB
Group. The bank not only offered a 24 hour online and telephone banking service but also put
across a 16 million small business and personal customer account.
Llyod’s organizational structure has been quite similar to power structure since it follows
a hierarchy with António Horta-Osório remaining at pinnacle who is responsible for filtering all
the information on its way down to the branches and the processing colleagues (lloydsbank.com
2020).
2. Definition of Roles of Manager and Leader and Differences between Leadership and
Management in terms of Characteristics.
A manager represents a member with the organization who holds responsibilities. He
builds strategic vision and breaks it into roadmap to be followed by his team (Ashkenas et al.
2015). The manager is also responsible for the daily efforts and also reviews the required
measures. Managers holds the authority of establishing the work process, values and standards.
They are also known for looking after and catering to the needs of the people. On the other hand,