Table of Contents INTRODUCTION...........................................................................................................................3 LO 1.................................................................................................................................................3 P 1 Comparison between characteristics of leader and manager...........................................3 LO 2.................................................................................................................................................6 P 2 Role of leader in different situations................................................................................6 P 3 Application of different theories and models of leadership.............................................8 LO 3.................................................................................................................................................9 P 4 Key Approaches to Operation Management....................................................................9 P 5 Importance and values of operation management..........................................................11 LO 4...............................................................................................................................................12 P 6 Factors affecting the business environment -................................................................12 CONCLUSION.............................................................................................................................14 REFERENCES..............................................................................................................................15
INTRODUCTION Leadership is an important processthroughwhich a person can guide, direct and influence the behaviour through which helps in accomplishment of organisational goals inthegiven context Leadership is the ability of a manager toallowthe subordinates to work with confidence and zeal and motivates them. Corus Group was formed through the merger ofKoninklijke HoogovensandBritish Steel plcin 1999. It was acquired byTataof Indiain 2007, and renamed Tata Steel Europe in September 2010. Corus operated steel making plants (blast furnaces) inPort Talbot, Wales ScunthorpeandTeesside, England; andIjmuiden. Above study will give an idea of leadership and management based on Corus group. It will study upon the role of leader and function of managerswiththeir comparisons, how leadership is applied in different situations.describing the of role leaders and that of managers in operation and function ofthe organisation& lastly relationship between leadership and management in Business environment. LO 1 P 1 Comparison between characteristics of leader and manager. Manager :-An individualwho is in-charge of the group which controls the carried out tasks or a part of an organization. Manager isan individualwho is responsible for all the tasks occurring under them and responsibility of the result which must be maintained under a manager. Leader :- A Leader is a person who encourages team to achieve a common goal. Purpose is defined by a leader who encourages workers in achieving a common goal and works for upbringing of firm by various pros and corns to work for betterment of the firm. There is a vast difference between being a manager and being a leader. Leadership is a type of skill and the person who has this ability is known as a leader whereas, Management is a discipline, and the practitioner of this discipline is known as the Manager. Leader and manager have differentsignificantroles in an organization, a leader is the one who inspires, encourages, influence and motivate his team to work efficiently and effectively to attain organizational objectives. Whereas, a manager is an important link between the organization and its stakeholders, which are employees, shareholders, customers, suppliers, government, society etc. Manager is the one who performs basic managerial functions.
A leader is an individual who supports and guides managers and workers to achieve the defined tasks and to increase the capability of the workers by providing motivation and support. Abiding differentlaws and support penetration which can give a safer working platform to the workers.A manager is an individual who defines the work to the workers and supports them with the working strategy and guides with the path to be followed(Barkema and et.al., 2015). BasisLeaderManager ExplicationA leader is an individual one who lead,influences, encourages and motivateshis assistants to achieve aspecified organisational goal. A manager is the person in the organisation who manages all the management system or take managerial decision of the organisation and he is responsible for all the managerial functions such as planning,organising,staffing,directing and controlling. PerspectiveLeaders set eyes and strivesto turn there eyes into fact. Leaders always think beyond what his or herassistantsare capable of andmake each and every assistantsto a part of his/her eyes. Managers set goals and directs subordinates towards these goals. AttributeLeaders always think for a long period of a time and a look at the large images and for setting up the direction towards the final goal he always keep future in the mind. Managers usually think short term and are short sighted StyleLeaders are willing to be conscious and work sincerelyto Managersminiaturetheskills and attitude learnt from others andutilisetheir leadership
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buildtheir uncommon and grand style.They are comfortable in their own shoes and willing to stand out and areaccuarteand clear. stylealternatelydefining it themselves. AimLeaders aim to involve whole team to the process and like to brainstorm new ideas and encourages people to always raise their opinions, if they have a better idea of doing things. Leaders encourage ideas. Managers assigns tasks and aims at getting that task completed before deadline. ObjectiveLeaders don’t micromanage their team but instead guide them towards the vision when necessary. Leaders coach their team. Managers supervise their team and make particular changes when and where required. FocusLeaderstargeton people and are people oriented. Theytargeton all the stakeholders they need to controlin order to realize their mirror. They know whoaretheir colleagueandconsumemost of their time with them. They frameloyalty and trust by consistently delivering on their commitment. Managers/directortarget on theframework necessary to set and achievedesiredgoals. They focus on therationaland ensure systems are in place to attain desiredconclusion. They work with individuals and their goals and objectives. ApproachLeaders are willing to try newManagers work to minimize risk and don’t
things even if they may fail miserably. They know that collapseis often a step on the path to success. want to get out of their comfort zone Theywant to escape or manageproblems rather than embracing them. ChangeLeaders favours change and are innovative andinspire transformation in an organization. They always glance for superiorapproachto enhancethe processes of organisation. Leaders do right thing. If leaders need to break and set new rules for a organisation, then, they don’t hesitate doing it because leaders are open to change. director manages the positionquo and resists change. They usually follow the path which has been profitable for the organisation. Managers do things right. Similarities of a Leader and Manager- Leader and Manager works towards a common goal for achieving the targets set by the organisation for near future context. Leader works for a purpose with the hep of workforce by providing a vision in right direction. Whereas a manager guides the workers with the objective to work for the betterment of the firm.Manager is responsible for the work that takes place in his segment. Leader and a manager both manages a group of people and evaluate their work. Leader and manager are responsible for all the happenings and mis-happenings in the organization as they are head of the firm. Leader and manager uses various strategies for salient working and guiding. Leader and a manager are dependent on communication which gives them the result of the work performed.
LO 2 P 2 Role of leader in different situations. The only thing which is constant in this world is change (Binder, 2016). On daily basis people confront different situations and in an organisation the situations are most dynamic and changing every next second. Situational leadership addresses these changing situations.It shows that the managers of an organization must have to develop or change the style of the subordinates.(Bush Bell and Middlewood., 2019) When there is situational leadership, then leader have to change his style, not the subordinates to adopts leader’s style. In this leadership, the style can be change continuously to fulfil the needs of different organization based on the situation.How roles of managers apply in different situations basically two theories are taken to provide examples: Coaching headprovide knowledge for thepersonal development of an individual and skills to there job related.style works best in these kind of situationswhere employees know their limits and are open up themselvesand getting coached (Cox., 2015). Bellwether leadersare havinghigh expectations for their workers. It works in situation where employees areself-started and are motivated. head leads by example. They can lead to subordinate depression. Socialist leadersare the ones whogive there votes to subordinates in almost all decisions. If it will used optimally, it will createresponsibility and flexibility inside group. when deadlines are looming it is not the best in situations because This is time consuming. United leadersgive 1stpriority to their employees.when morale of employees is low then this style is used. Leader will esteem and helpful to his employees to increase team’s confidence. This style risks team building because of poor performance. Reliable leadersare very good at identifying problems and challenges. It is good when situation of organization is drifting inconstantly. leader allows there followers to check out that how to solve a problem.
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Violent leaderswill show their subordinates how to do work. They have a clear vision to the end and how to achieve that. It is good in situations of disasters or if organization requires a total fix. Specific Leadershipdemands flexibility and adaptation to the needs of the organization and in existing environment of work.Itrequires manager to not stick to aspecific skill instead modify the management that will suit the organisation requirements.As per the situations manager should change its functions or leader should change his role.The key toSpecificLeadershipis flexibility. Managers have to adapt another leadership style to meet the different needs of employees of the organisation. Leaders must have the vision to understand the change in their style of management and the leadershiproles or organizational function fits to different situations. P 3 Application of different theories and models of leadership. The Great Man Theory:According to these theory leadership is an fundamental of a personand is purely intrinsic. It believed that great leaders are born & not made, They are destined to become a great leader by birth and they prove themselves when the great need arises. It implies that inherit qualities should be possessed by a person to become great leader and it can applied in those organisations which already have managers with inherit qualities. The Trait Theory:the trait theory may be defined as the way to study the peoples personality.individual must possess the key personality traits and characteristics to be an effective leader and these traits are inherent by birth. Can be applied in organisation which already have managers with good personality traits. Behavioural Theory:always try to focus on the behavioursof the leaders& its affects the relationship of particular human naturefrom leaders. Stated thatindividualwith the right conditioningshouldbecome effective leader. Applied in organisation with highly work oriented environment with performance culture.; Contingency Theory:as per this theory itsstatesthat effective leadershiphavethree factors,for exampletraits, behaviour and situation.leader’s behaviourchanges as perthe situation. Effective leadershipis the combination of the of traits, behaviour and situation.
Contingency Leadership theoryimpliesthat there is noparticularway of leading and that every leadership styleisbased on some situations,which Show that there are some people who perform at the higher level in some places;when the minimum performance is taken out of from their element. It can be applied in the organisation whereleaders likely to showtheir leadership when theyfindthat theirfollowers will b answering. Cognitive Resource Theory: according to this theory its states thatexperienced leader should beperform positive in the stressful condition.and intelligent leader should performs good in less stress condition. This can be applied in organisation with highly experienced managers or leaders. Strategic Contingencies Theory: This theorytheeffectivenessof aleader effectiveness dependsupon hisproblem-solving skills, ability to handle, problem-solving skills,hard situations and decisions making skills. It can be applied in organisation which have managers with better problem-solving skills. Charismatic Leadership Theory:under this theory its states thatto become effective leader itbelieves that a leader must possess a exceptional qualities and some extraordinary. Such leaders lead by their key traits and can be applied in organisation with charismatic leaders. Transactional LeadershipTheory: It emphasise onrealization of desired result and outcome. Leaders motivate there subordinates by reward system, i.e. rewarding the performers and punish the underperforms. The theory of maintaining a warm relationship with the subordinates and leaders must work commonly to meet goals of organisationCan be applied in organisation which demands proactive and energetic subordinates and directive manager. Transformational Leadership Theory:A leader is effective if he can change the impression, behaviour and expectations of followers and give direction towards a common goal will lead to the ability leader’s vision.Can be applied in organisation which operates in highly dynamic environment.
LO 3 P 4 Key Approaches to Operation Management Various key approaches used in the manufacturing industry to eliminate various threats in the operational procedury and provide a lean manufacturing, to maximize the quality and improving the efficiency of the work. Various methods like six-sigma, totalquality management and lean manufacturing is used to maximize the output considering the norms and regulations governed by industrial society. Industrial standards to the production must be achieved (Fonseca and Domingues., 2017). Some of the key approaches to the manufacturing which hinders the performance are discussed below: Total Quality Management(TQM): Total Quality Management refers to the process which detects and eliminate errors in manufacturing by creating a narrow passage to the supply chain management of the industry which enhances the quality and minimises the backlash which improves the customer experience (Freiling., 2019). Corus aims to deal with the quality management to improve the functioning of the production and satisfying customers. RoleofLeader:Role of a leader is to check the defects and strategies to minimise the defects by providing the best strategy to seek customers satisfaction (Hall, and Rowland., 2016). Leader aims to involvement of all thesectors of the firm which aims to help in minimising the efforts and maximize the outputs by providing a safer way of functioning. With the improvement in strategy the leader must have a watch over the strategy by providing functional training and development program which help the firm to achieve better results. To improve the quality and work approach the team must watch over all round development of the firm which is very much difficult to acquire it takes all round development of the firm which can lead to change in performance level of the firm (Hawkins and Edwards., 2015). Leader must keep a record on a daily basis to keep an all-round development of the firm which can helpto increase sales and productivity of the firm. Role of manager:Manager aims to check the work done by workers and providing the best of the services and strategy to achieve the given targets. Managers helps the workers and provides training with the developed strategy to achieve the better results. They act as a facilitator to workers their work is to assist the workers in the tasks and handle the crucial
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situation arose. Manager needs to communicate with the workers and solve their queries. Manager must take a time for trainings and provide the workers with amenities which are required for safe functioning (Hitt, Ireland and Hoskisson., 2016). Leanmanufacturing: Lean Manufacturing refers to the maximizing the productivity by minimising the waste to improve the productivity. It is done to aim the minimisation of waste by identifying the strategy and implementing it for the further results this improves the working conditions and time management quality to provide a better results to the organisation(Kiran., 2016) Roleofleader:By providing the strategy to the worker leader keep a track on the work. By the relevant research with the topics of update a leader always helps in the development of the firm. There is always a way out which can motivate workers by creating an environment of continuous improvement(Morden., 2017)Leader always encourages its workers keep them motivated towards their goalandprovide a set of awareness to work towards achieving a common goal. Roleofmanager:Manager can help the workers with modern techniques and solutions to the workers which work towards a common goal. Manager keep its workers motivated and provide a training and development which helps the firm to grow. Manager provides a best strategy to work and motivation. Manager checks and corrects the workers with their job and helps them in typical cast provides best strategy how it is to be accomplished. P 5 Importance and values of operation management Operation management is very much of great importance to the firm it helps in the growth and development of the firm providing strategies and planning for the growth of the firm. This can be explained by various methods which provides a streamline to the organization improving the strategy and team building performance of the organization. This can be carried out by various techniques like: total quality management, Six Sigma, Lean manufacturing which helps in improving efficiency of thefirm(Northouse, 2017) Sixsigma: six sigma is a static approach which aims of continuous improvement methodology which helps in the elimination of defect and improving its quality and service. Six sigma is a mean measurable statistics, as the data deviates out of mean value the problem arises so as to maintain the driven performance in an ongoing process six sigma helps in the
improvement. This aims to provide a customer satisfaction for the product and services. This procedure focuses onreduced cost and customer satisfaction. Leaders and managers helps to achieve the six sigma for the better performance and reduced cost to satisfy customer and gain market stability.Six sigma helps in the organization in the perfect manufacturing and minimising the risk of waste and improving quality this helps in minimising the risks and performing better. and helps the organization to achieve the stability of the firm and aims to achieve the vision set by the organization. Importance: Six sigma is important for the firm as six sigma helpsin minimising defect and obtaining business achievements. Six sigma can help a firm to increase customers base as effective the work more will be the clients. TotalQualityManagement: TQM helps the organization to grow as a firm. it is of much importance as it provides to eliminate errors in an ongoing process. Which can help the organization in tracing the errors and helps in eliminating the errors. It aims on customer's focus which determines the level of the quality of the products. It aims to work with a common objectives. It is focus centred process which processes on strategic development. Operational management helps in the improvement of values and decisions.It aims in improving the quality. Which aims in focusing on the precise results, no loss of raw material helps firm financially and saves time. Importance: Quality management can help an organisation in working in an organized manner and helps in making satisfied customer relationship which will help long term objectives. TQM helps in understanding the business objectives better. It helps in understanding the product strategy and service use of raw material implementation and checking of raw material. Leanmanufacturing:Lean manufacturing refers to minimization of waste by providing more of productivity this helps in high variety of production which increases the output. It is very much suitable for auto-mobile industry where chances of loss can lead to loss of time and money this saves the time and increases the productivity. this is important in organisational context as the y help the firm in minimising the risks. Lean Manufacturing helps in increasingtheproductivity
and increasing the production ratio which will help in achieving the set gaols in lesser span of time. Importance: Lean manufacturing is important as it increases the productivity by eliminating the waste and wise use of raw material which can provide financial profitability in an organization,it also helps in providing the delivery techniques to the organization. Waste management is improved and long term profitabilityis achieved.(Thomas and Peterson., 2016). LO 4 P 6 Factors affecting the business environment - Factors which affect the performance of business culture and business environment, and affects the business environment affecting the sustainability of the workers. Sustainability Sustainability in business organization includes Eco-friendly and green practices for performing the production, processes and manufacturing activities and keeping the current environmental situations in concern with retaining the profit margins. Sustainability refers to as involvement of environmental and social concerns into the business operations and interaction with the stakeholders. The Corus leaders and managers includes the sustainable production and maintain the eco-friendly environment at their work place and performs all the task morally. The Sustain program of£35m is launched to develop new ways to control different energy sources, processing industrial waste for the production and reducing carbon emission. The program aim is to achieve the zero-waste and achieving the carbon neutral by 2030. with the successful implementation of the program company can innovate their products and processes and can introduction of new steel products which can combat with the needs and demands of the customers and the society.(Sadeghi and Rad., 2018) Ethics Ethics are the rules and regulation which a company tends to follow. This also effects the procedures, policies and culture which leads the people of the organization in such a way that effectively achieve the organizational goal. Corus mainly concentrates on the protecting their employees from discrimination by anti-discrimination act. The managers and leaders had built up a positive work culture for their employees they timely boost up their employees with the self- assessment program and offering them the rewards for their job well done this helps the
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company to get efficient working from the employees and can fulfil the goal of the organization effectively. They also value the needs and demands of the customers and prepared up the procedure according to the need and demands of the market and set the targets according to their tastes and preference to achieve the huge success in the market. Culture Organization culture is the shared values, assumptions and beliefs which directs people how they behave in the company. Corus develops and maintains the specific culture, which directs and guides the behaviour of the members in the organization. Leaders and managers plays a significant role in maintaining and evolving the culture of the organization effectively. Corus follows the adaptive culture and androcracy culture where members are allowed in innovating new ideas, decision-making and personal expressions which helps them to focus on innovations, doing the task first which is very positive step for the company's growth. Organizational culture also implicit how much the employees knows theirorganization's(Sadeghi and Rad., 2018).A positive work culture helps the organization in employee retention and thus they could focus on achieving the organizational goals. Corporate Social Responsibility Corporate Social responsibility is a self-regulating model of business that helps company to be accountable towards the social responsibility. ISO 26000 is the established international standard for CSR. Corus contributes its 5% of profit percentage for the social, economic and environmental factors. The CSR directly affects the decision making of the managers and the leaders. To contribute towards CSR the organization has developed the waste management and sustainable use of production in their production so that they can raise the long term profit. CONCLUSION Fromtheabovestudyitisconcludedthatwiththehelpofeffectiveleadership organizational goal can be achieved by forming a direction and inspire their employees to motivate them to utilize their skills for attaining the targets set for the company. The good manager motivates, lead and influence their employees. They plan strategies and effective measures so that they can help organization to grow and sustain the business market for long term. They understand and recognize the all operative process and guide the employees so that
they can get the synergistic outcomeswhich helps the company to compete with other competitive rivals. REFERENCES Books and journals Barkema, H.G and et.al., 2015. West meets East: New concepts and theories.Academy of Management Journal.58(2). pp.460-479. Binder, J., 2016.Global project management: communication, collaboration and management across borders. Routledge. Bush, T., Bell, L. and Middlewood, D. eds., 2019.Principles of Educational Leadership & Management. SAGE Publications Limited. Cox, R.W., 2015.Ethics and Integrity in Public Administration: Concepts and Cases: Concepts and Cases. Routledge. Fonseca, L. and Domingues, J.P., 2017. ISO 9001: 2015 edition-management, quality and value.International Journal of Quality Research.1(11). pp.149-158. Freiling, J., 2019. Leadership Concepts for Diaspora Entrepreneurship: What Does Management and Organization Theory Offer?. InDiaspora Networks in International Business(pp. 323-336). Springer, Cham. Hall, R.D. and Rowland, C.A., 2016. Leadership development for managers in turbulent times.Journal of Management Development.35(8). pp.942-955. Hawkins, B. and Edwards, G., 2015. Managing the monsters of doubt: Liminality, threshold concepts and leadership learning.Management Learning.46(1). pp.24-43. Hitt, M.A., Ireland, R.D. and Hoskisson, R.E., 2016.Strategic management: Concepts and cases: Competitiveness and globalization. Cengage Learning. Kiran, D.R., 2016.Total quality management: Key concepts and case studies. Butterworth- Heinemann. Morden, T., 2017.Principles of management. Routledge. Northouse, P.G., 2017.Introduction to leadership: Concepts and practice. Sage Publications. Sadeghi, A. and Rad, F., 2018. The role of knowledge-oriented leadership in knowledge management and innovation.Management Science Letters.8(3). pp.151-160. Thomas, D.C. and Peterson, M.F., 2016.Cross-cultural management: Essential concepts. Sage Publications. Sadeghi, A. and Rad, F., 2018. The role of knowledge-oriented leadership in knowledge management and innovation.Management Science Letters.8(3). pp.151-160