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Management and Operation TABLE OF CONTENTS INTROUCTION

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MANAGEMENT AND OPERATION TABLE OF CONTENTS INTRODUCTION 3 LO 1 3 P1 Definition and comparison of different roles and characteristics of leaders and manager 3 LO 2 5 P2 2017) Differences of management and leadership with different organisationalal situations with theories and concepts5 P3 Theories and Models of approach considering the situational leadership, system leadership and contingency 8 LO 3 9 P4 Using knowledge of key operations for winning a new business by Corus 9 P5 Importance of operational management in achieving business objectives 11 LO

Management and Operation TABLE OF CONTENTS INTROUCTION

   Added on 2021-02-20

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MANAGEMENT ANDOPERATION
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3LO 1.................................................................................................................................................3P1 Definition and comparison of different roles and characteristics of leaders and manager3LO 2.................................................................................................................................................5P2 Roles of management and leadership with different organisational situations with theoriesand concepts...........................................................................................................................5P3 Theories and Models of approach considering the situational leadership, system leadershipand contingency......................................................................................................................8LO 3.................................................................................................................................................9P4 Using knowledge of key operations for winning a new business by Corus......................9P5 Importance of operational management in achieving business objectives.....................11LO 4...............................................................................................................................................12P6 Impact of external business environment factors which influences decision making byleaders and managers............................................................................................................12CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................16
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INTRODUCTIONManagement is the process of getting things done from through others. It can be definedas all tasks and activities were undertaken for the purpose of archiving objectives and goals byperforming activities like planning, organising, leading and controlling. This report is based onthe firm Corus which is the part of Tata Steel Group. Corus is a leading media and content firmthat creates and delivers high quality brands and content for the public across the world. Thisreport will summarise various roles and characteristics of a leader and manager and provides theexamples of such roles and functions of leader and manager in the context of the organisation.This report will explain the various theories and models of approach considering the situationalleadership, system leadership and contingency approach. Further, the report will explain theapproaches to the operation management and importances and values of operation managementfor achieving the goals of the business. Lastly, this report will assess the factors that impact onthe operational management and decision making by mangers and leaders. LO 1P1 Definition and comparison of different roles and characteristics of leaders and managerLeader: A leader is someone who influences or persuades the group of people or individual topreform the task to achieve the specific goal (Antonakis, and Day, Eds., 2017). A good leadermotivates the individual in the firm to perform the given task in effective manner and encouragethem to contribute their best efforts towards the objectives or goal. A leader can be defined as an individual involved in motivating a group of people foracting towards achievement of a common objective. In a business, a leader can be determined asa person directing workers and colleagues with a strategy for meeting the needs of the company(Ghrmay, 2016).Manager:A manager is the person who manages all the activities that are performed in theorganisation. A manager can control over the departments in the firm, or guide the individualwho work in firm. Manger is the person who is responsible for administrating and controlling anorganisation or group of employees.
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A manager can be defined as an individual responsible for motivating and supervisingand motivating employees with directing the progress of an organization. Manager is the personwho is in-charge of all the services to customers, they also deal with the disputes raised by thecustomers and supervises customer service agents.Objective theory: It is the model whose main aim is to improve the overall performance of thecompany by clearly define objectives which are agreed to both management and employees.Therefore, as per the theory if the company define its objectives and have action plan toencourage the participation and commitment among the employees, then the firm will easilyleads towards success. For example, in Corus, the managers clearly communicate the goals toleads, so that they will easily communicate further to the employees. Therefore, it clearlyidentified that by using objective theory, the company's staff will corporate and work to achievethe goals.Autocratic Strategy: it is one of the traditional form of strategy in which the entire authority isin the hand of single person and all the decisions are also taken from the manager itself and thereis a little input from group members. For example, in Corus, there are some situation, whereleader have to take autocratic strategy and then make decisions as per requirement. Similarities and Difference characteristics between Modern leader and managersSimilarities1. Forecasting plans and decision makingModern leader:Leaders focusing on forecasting the future plans and develops the strategies toachieve such planned goals (Baškarada, Watson and Cromarty, 2017). Managers: Managers are also focuses on the short term planning to achieve the immediate goalor completion of specific task. 2. Motivation Modern leader:Leaders are motivating and encouraging their followers to take part in the taskand perform better.Managers: Managers are also motivates the employees of the organisation to perform better inthe firm. (Bernheim and Bodoh-Creed, 2017). Differences1. Leaders creates vision whereas managers creates goals:
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