(pdf) Leadership and Management Concepts

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Leadership andManagement Concepts
Table of ContentsINTRODUCTION...........................................................................................................................31. Introduction to organisation...............................................................................................3TASK 1............................................................................................................................................4P1 Define and compare the different roles and characteristics of a leader and a manager....4TASK 2............................................................................................................................................6P2 Role of a leader and function of manager in different situational contexts......................6P3 Different models and theories of leadership.....................................................................8TASK 3..........................................................................................................................................11P4 Key approaches to operational Management..................................................................11approaches to operations management................................................................................11P5 Importance of Operational Management in achieving business Objectives...................13TASK 4..........................................................................................................................................14P6 Impact of business environmental factors on operational management and decision makingof leaders and managers.......................................................................................................14CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................17
INTRODUCTIONLeadership in business refers to the process of leading the people or employees of anorganisation in attaining the pre set goals and targets. Whereas management in business refers tothe process of managing and monitoring the operations performed by the employees andfunctions of the organisation. These both are essential component for the success of anorganisation by jointly accomplishing the organisational goals. Taken firm for the assessment isASDA which is a British retail firm based in West Yorkshire. The company is providing servicesand products such as Grocery, general merchandise, financial services etc (Bahmani-Firouzi andAzizipanah-Abarghooee, 2014).Being an Human resource Intern,at ASDA organisation I havebeen asked to identify the impact of leaders and managers on the operations of the company,after conducting an interview with the leader and line manger .This assessment will define theroles performed by leaders and managers in different situations along with the evaluation ofdifferent approaches of leadership and management. This report will also provide the detail ofeach operational function along with the role leaders and managers play. In the end, this reportwill evaluate the external factors of business environment along with the ways for improvingorganisational efficiencies.1. Introduction to organisationASDA is a British supermarket retailer having headquarter in West Yorkshire. ASDAwas established in the year 1949 after the merger of Asquith family with the Associated Dairiescompany of Yorkshire. The company rapidly expanded into other areas of England during the1970s and 1980s, after acquiring the supermarkets such as Allied Carpets, 61 large GatewaySupermarkets and MFI. Therefore ASDA follows a proper hierarchical structure which consist ofmore levels and departments and employees are clear with their roles and responsibilities. Itleads to the achievement of organisational goals within effective time frame.Besides thesupermarket business, company is also providing the financial services and mobile phones whichuses existing EE network (Fayol, 2016). ASDA company was acquired by Walmart in 1999 afterwhich the company was listed on London Stock Exchange. The marketing promotion of ASDAis similar to Walmart and is focused on price. The slogan of the company is "Save Money. LiveBetter". Company was the second-largest supermarket chain in Britain between the year 2003 to
2014 in terms of market share and company was at third place in retail firms. The companygained the second position in April 2019 behind of Tesco and ahead of Sainsbury.Organisational Structure at ASDA
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