Leadership and Management Development- PDF

LEADERSHIP AND
MANAGEMENT
DEVELOPMENT

TABLE OF CONTENTS
EXECUTIVE SUMMARY.............................................................................................................3
Key criteria demonstrating analysis of the knowledge, skills and attributes required for the
Director of Strategy Marketing and Public Relations......................................................................1
Elements not to be taken into consideration....................................................................................4
Scoring of each candidate with explanation....................................................................................5
REFERENCES..............................................................................................................................16

EXECUTIVE SUMMARY
Report on Leadership and Management Development will be discussing the key
importance of the newly developed job position of director of strategy, Marketing and Public
relations in Blue Ribbon Snacks that is experiencing a decline over sales of its products in UK
and Ireland. The assessment will list the major criteria of KSAs (Knowledge, Skills and
Attributes) that are necessary for the director of strategy, Marketing and Public relations position
job which is a newly created job role by Blue Ribbon Snacks to spearhead its expansion
strategies seeking new international markets. The report will also explain the various
considerable and disregarded elements in the profiles of identified candidates applied for the new
director job position and will clearly state the best candidate who is fit for the position of director
of strategy, Marketing and Public relations. A personal and leadership development plan for the
recommended candidate is also being provided in the assessment.

Key criteria demonstrating analysis of the knowledge, skills and attributes
required for the Director of Strategy Marketing and Public Relations
The director of strategy, Marketing and Public relations serves as the Chief public
relations officer for Blue Ribbon Snacks (BRS), UK and are responsible for managing the
marketing, manufacturing and distribution of products in Ireland and UK. The responsibilities of
director of strategy, marketing and public relations in BRS involves developing, managing and
implementing integrated marketing and communications strategies on behalf of the snack food
company. The director is responsible for all aspects of public relations, advertising,
communications and strategic planning in BRS that involves rendering market investigation
analysis, designing strategies to develop product lines to exceed customer expectations, increase
declined sale of BRS’s products in Ireland and UK and force organization to seek into new
markets. The responsible position required to maintain internal and external public relations to
enhance employee engagement and create positive impressions in public and serve as the
principle head for internet and social media advertising and promotion of BRS.
Main technical, managerial and leadership requirements for the director of strategy,
Marketing and Public relations position
 Represent BRS in a positive and professional manner at all times
 Comply organizational policies and standards regarding ethical business practices
 Maintain regulatory requirements including state, federal and local government
regulations(McCaffery, 2018)
 Communicate mission, ethics, values and goals of BRS
 Ability to develop relationships and communicate with all levels of management
 Capable of securing media coverage in various outlet types and able to develop effective
working relationships with media Excellent writing skills and high level of attention to details and able to work closely with
senior level executives.
Knowledge, skills and attributes required of candidates for the director of strategy, Marketing
and Public relations
 Knowledge of marketing and public relations services with strong organizational and
interpersonal skills
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 Ability to use good judgement in determining work assignments and appropriate courses
of action in complex situations
 Ability to effectively communicate both orally and written
 Ability to handle difficult situations that may include customers, stakeholders and media
 Aptitude to work independently, must be creative and attentive to detail and must have a
positive attitude
 Ability to complete work assignments accurately and in a timely manner Ability to maintain confidentiality of all personnel, financial and information
Analysing the role of the director of strategy, marketing and public relations
The new job position of Director of strategy, marketing and public relations in BRS is a
responsible position that is developed to improvise the decreased sale of organisation’s offerings
in UK and Ireland. This position hold a significant importance as the individual need to be
working with the CEO and senior management team to implement the strategy of BRS; expand
into new markets through two phases, develop existing products and services and also improve
the product lines by adding new range of offerings and to maintain existing distribution channels
while examining the possibility of developing BRS’s own channel of products and services
rendering by moving into retailing and cafes(West and et.al., 2015).
As BRS is planning to establish a stronger customer base in EU and to expand into
Germany, Austria, Nordic Countries, Spain and Portugal the organization is recruiting talented
individuals to meet the required workforce that is expected to rise from 400. The director of
strategy, marketing and public relations will be the change manager in the respective branch of
operation in each market where the firm is planning to expand. The director will be responsible
for raising the morale of the organization and its employees as this position will be handling the
major operations and strategic decision makings required to conduct the business activities of
BRS.
Being an established brand in UK and Ireland BRS hold a fair reputation in the existing
markets where the decreased sale of offerings can be developed with the implementation of
BRS’s new strategy and individual who meets the required skills, knowledge and attribute for the
position of Director of strategy, marketing and public relations can bring success to the
organization. Candidate who possess technical, managerial and leadership characteristics will be
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selected and placed to reverse the decline of sales of BRS and render growth for the organization
by implementing strategies and conducting operations effectively.
The main expectations for the role of Director of strategy, marketing and public relations
and the score for each criterion are considered as the selection criteria for the right candidate
which is 10 points for each characteristic or requirement. Criteria of 10 skills, knowledge and
attributes are being taken as the parameter to select the best candidate by evaluating scores out of
100 as each traits will be assigned with 10 score and the criterion for the Director of strategy,
marketing and public relations position in BRS are as follows:
Key Criteria Score
Knowledge:
 Good understanding of marketing,
advertising, public relations, retailing,
and strategies.
10
 Understanding of BRS’s market,
products and services, mission, vision,
ethics, morale and value
10
 Appropriate qualifications and
experience
10
Skills:
 Good networking or have networks 10
 Communication; both verbal and
written
10
 Leadership and decision making skills 10
Attributes:
 Open minded and candid 10
 Client oriented, risk tolerant and
inspirational
10
 Potential to become CEO, pathfinder
and adaptable
10
 Empower delegates and colleagues 10
Total: 100
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The best candidate for the new director must have the appropriate educational
qualification, knowledge of management and organizational behaviour and must possess relevant
work experience. The individual would be capable of acting or deputising for the CEO.
General expectation of a leader
Director of strategy, marketing and public relations I a leadership involved job position
that would require the candidate or individual to have intelligence trait to become a successful
leader. Having multiple intelligences including cognitive, social, emotional and overall
intelligence is the mandatory possession required for the director job in BRS. Various leadership
approaches like systematic, autocratic, contingency and transformational or transactional models
or theories would be devised for managing the operations, employees, subordinates and deploy
strategies of BRS by the Director of strategy, marketing and public relations.
Authentic leadership has been regarded as the essential requirement of strategic business
leaders which Director of strategy, marketing and public relations will be possessing and
candidates who possess these leadership qualities and knowledge will be expected to be placed
for this position (Gold and Thorpe, 2016). These leadership approaches are relevant to meet the
expansion requirements and improvement of deemed market value of BRS’s offerings. It will
help to analyse and understand the followers of Director of strategy, marketing and public
relations that puts the requirement of a transformational leader who will be able to devise the
strategies of organization by applying a directive or facilitative approach.
Elements not to be taken into consideration
For establishing a criteria for the selection of new Director of strategy, marketing and
public relations certain requirements like educational qualifications, work experience,
knowledge, skills and attributes are to be considered from the identified candidates for the
position(Bolden, 2016). Similar levels of leadership and managerial experiences and strong
credentials of the shortlisted eligible applicants are being identified out of which certain elements
are to be disregarded by considering the essential requirements.
Elements in candidates’ profile to be ignored and why?
For the position of Director of strategy, marketing and public relations certain mandatory
traits, skills and knowledge are required to place the accurate and desirable candidate for the job
position. While considering the candidate for the position of Director of strategy, marketing and
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public relations several elements are to be ignored which does not form much basis for the
selection criteria such as age, gender, background, marital status, physical abilities or disabilities
and having children or not etc. According to the Ireland’s equality legislations prohibits
employment discrimination on basis of these grounds. The act protects the employees in both
public and private sector and applicants for employment and training in UK. As per the Equality
Legislation in the Republic of Ireland the Employment Equality Act 1998, outlaws
discrimination in employment on nine distinct grounds:
 Gender
 Family status
 Age
 Marital status
 Disability
 Race
 Religion
 Membership of traveller community
 Sexual orientation
Scoring of each candidate with explanation
Selecting the new Director of strategy, marketing and public relations or BRS, identifies
three candidates after careful scrutiny of their profiles, Knowledge, skills and attributes (KSAs)
match to the KSAs required for the position of new director. The selection of new director is
based on criterion that are based on KSAs required for the job role and identified candidates have
been given scores on the basis of their KSAs matching with the position of Director of strategy,
marketing and public relations. The scoring for three identified candidates for matching the
position of Director of strategy, marketing and public relations in BRS are as follows:
Candidate 1
Angus Magee
Key Criteria Points Score Explanation Justification
Knowledge:
Education:
 M.Sc. in
international
15 13 Angus Magee
holds a first
class Hons
degree in B.Sc.
The required
education for
the position of
Director of
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business from
Griffith College
 B.Sc. in
marketing from
University of
Strathclyde
in marketing at
the University
of Strathclyde in
Glasgow. He
completed his
post graduation
or masters in
M.Sc. in
international
business from
Griffith College
strategy,
marketing and
public relations
is being
possessed by
Angus Magee as
he holds a
graduation in
marketing and
an international
business
master’s degree
for which he is
being given a
score of
Work Experience:
 Worked for
BRS Foods
as Assistant
Brand
Manager
with 5 years
of
experience
 Assistant
Brand
manager for
Diageo with
5 years of
experience
Director of Marketing
12 12 Angus Magee
joined the
graduate
programme of
Diageo where
he worked as an
Assistant Brand
manager for five
years. He left
Diageo in 2011
to pursue his
full time master
degree at
Griffith college
at the same time
joined
Angus Magee
has a good
performance in
his work
experience and
have won the
internal
competition in
2015 to rebrand
BRS for which
he is being
given a full
score on this
criteria.
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Institute of Ireland marketing
institute of
Ireland
representing
Ireland on the
board of the
European
federation of
marketing
associations.
After the
completion of
his M.Sc. he
joined BRS
food as an
Assistant Brand
manager and
within a year
promoted to
Brand manager
responsible for
the company’s
premier brand.
Understanding of
BRS’s morale,
ethics, value,
mission and
objectives
10 9 Being an
employee
holding a better
position in the
organization
Angus Magee is
having a good
understanding
Good
understanding of
marketing,
advertising,
public relations,
retailing, and
strategies are
expressed by
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of the BRS’s
market,
products and
services,
mission, vision,
ethics, morale
and value.
Angus Magee.
Skills:
Good networking or
have networks
10 9 People talk
about Angus as
being the type
of person who
will either make
CEO or become
Managing
Director of his
own company
someday. In all
his performance
reviews Angus
Magee has been
rated very
highly on social
ability and
human relations
and there is
hardly a person
in the company
who has a bad
word to say
about him.
Angus Magee
has a good
network and
followers in the
BRS and has
been given a
score of 9
Languages 10 8 Angus Magee is Necessary
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proficient in
both written and
oral
communication
that involves
English, Irish
and Swedish
communication
skill are being
possessed by
Angus Magee
which are
essential for the
new director
position
Managerial skills 10 8 Angus Magee
has a reputation
for achieving
goal and is liked
by all staff,
peers and
reports. Angus
Magee follows a
people oriented
approach to
attain objectives
and is expert in
marketing.
Angus Magee
possess a fair
managerial
ability required
or the new
director position
in BRS.
Attributes:
Strong intelligences
10 7 Angus Magee
possess an IQ
level of 126
which is a better
intelligence
ratio
Angus Magee is
considerable
with the
effective level
of IQ that is
matching the
need for new
director
position.
Mental strengths 10 8 Angus Magee Angus Magee
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possess a high
social
intelligence,
alertness and is
self-confident.
holds strong
mental strengths
which is
necessary for
the new
director position
in BRS and is
given a score of
8.
Personality 8 7 Angus Magee
possess an
ENFP
(Extraversion,
Intuition,
Feelings and
Perception) trait
and prefers a
parent state.
Angus Magee is
being scored 7
points matching
the criteria for
new director
position in BRS
Leadership 5 4 Angus Magee
deploys a
Michigan style
leadership style
that focuses on
employee
orientation
For the strong
leadership
quality Angus
Magee is being
scored 4 that has
a close match to
the required
score of new
director
position.
Total: 100 85
Catriona Colman
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Key Criteria Points Score Explanation Justification
Knowledge:
Education:
 IMI leadership
Diploma.
 MBA from
Harvard
Business
school.
 BA (Hons) in
Modern
languages.
14 12 Catriona holds
first class in BA
(Hons) in
Modern
Languages and
MBA from
Harvard
Business
School as well
as IMI
Leadership
Diploma.
The required
education of
position of
Accounting
Manager as she
holds post
graduate in
MBA(Harvard)
for which she is
being given a
score of
Work Experience:
 Worked with
BRS Foods as
an Assistant
Accounts
manager for 15
years.
 As Brand
manager for
Blue Ribbon
Biscuit Brand.
13 12 Catriona
worked with
BRS Foods for
15 years after
completing
MBA at
Harvard
Business
School. She is
worked as
Brand manager
for Blue Ribbon
Biscuit Brand.
She took role of
Head of
strategy for
business after
returning from
Colman has
good
performance in
her work
experience in
BRS food for
2015.
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maternity leave.
Attributes:
Leadership:
13 12 Catriona's
leadership style
that focus on
managing
accountants of
BRS foods.
Catriona's holds
Leadership
diplomas, so that
she has score of
12.
Personality: 15 15 Catriona is
ambitious and
competitive but
was very loyal.
Catriona is very
good personality
but competitive,
so that, she has
score of 15.
Creative thinking 9 8 Catriona
worked BRS
Foods by
creative
thinking.
By creative
thinking, she
worked as
accountant
manger.
Self confident 6 4 Colman worked
in finance
department in
BRS food.
By this skill, she
solve finance
problem in
BRSfood.
Skills:
Managerial skill
10 10 Catriona
worked as
Assistant
Accountant
Manager in
BRS foods.
Catriona
qualified
chartered
Accountant
when she
worked as
Assistant
Accountant
Manager.
Time management skill 10 8 Catriona has She Worked in
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better time
management
skill.
BRS food by
manage time.
Communication skill 10 9 Catriona good
communication
skill for interact
in BRS food.
Catriona
graduate BA
(Hons) in
Modern
Language.
Problem solving 8 8 She worked as
accountant
manager in
BRS.
Catriona solving
accounting
issues by this.
Alison Robinson
Key Criteria Points Score Explanation Justification
Knowledge:
Education:
 MBA(Universiy
of Ulster).
 B Sc (Hons)
upper second
class.
8 7 Alison post
graduate in
MBA from
Griffith college.
The education
requires as joint
owner and CEO
of Choconoux.
Work experience:
 CEO of
Choconoux.
 Worked at
ChicChoc foods. Borad member
of CBI in
Belfast.
7 7 Alison was
CEO
Choconoux and
Board of
member of CBI.
She was great
performance as
CEO of
Choconoux
Attributes: 7 5 Alison is Board Alison is self
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Self motivation of members and
CEO of
Choconoux
motivated, CEO
of company.
Creative thinking 8 7 Alison CEO of
Choconoux and
Broad of
Member.
She is creative
thinking.
Positive Attitude 9 8 She is CEO of
Choconoux.
She has positive
attitude.
Personality 6 6 Alison CEO of
Choconoux and
member of CBI.
She has great
personality as
CEO of
company.
Skills:
Communication skill
5 4 Alison is CEO
of Choconoux.
She has good
communication
skill.
Time management skill 6 5 She is Board of
member of CBI.
Alison has great
time
management
skill.
Decision making skill 5 5 Alison is CEO
of Choconoux.
Alison has great
Decision making
skill.
Problem solving skills 4 4 Alison is CEO
of Choconoux.
Alison has great
Problem solving
skills.
Recommendations to state clearly the candidate who is the best fit for the position of Director
of strategy, marketing and public relations
From the detailed analysis and scrutiny of CV and profiles of three identified candidates
for the position of Director of strategy, marketing and public relations in BRS all applicant have
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above average intelligence quotient which is regarded as the effective characteristics of an
efficient leader in BRS and more important form of intelligences is emotional intelligence. In
this aspect Angus Magee possess string intelligences of intrapersonal and naturalists with leader
behavior description questionnaire type showing a consideration attitude that makes him the right
candidate among the three for the position of Director of strategy, marketing and public relations.
Angus Magee scored highest among the directors and senior management team in terms of
leadership abilities conducted by external consultants that makes him more suitable for the new
director position in BRS.
Vision, Mission Statement and Statement of Values for Blue Ribbon Snacks (BRS)
Vision:
 To exceed customers expectations with innovative offerings, grow into potential markets
by becoming an independent establishment and become world’ most trusted food
company leader To overcome the issue of trading difficulties, grow customer base in the existing and new
economic climates and attain increased sales revenue People: Be a Great place to work where people are inspired to be the best they can where
their ideas, values and culture are being considered for the development of an effective
organizational culture Partners: Raise a successful network of customers and suppliers, maintain good
relationship with stakeholders and investors and work together to create a mutual,
enduring value(Peters, 2016). Productivity: Initiate high and efficient production through effective utilization of
available resources with lean manufacturing and become a fact moving organization Portfolio: Render and bring a range of quality food and snacks brand to satisfy the needs,
desires and demands of customers all over the world.
Mission Statement:
The mission of Blue Ribbon Snacks is to create value and make a difference by
growing, customer base in several continental European markets and attain profitability and
increased sales revenue.
The mission or aims of Blue Ribbon Snacks are:
 To continue to grow in its traditional markets;
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 To break into Germany, the Nordic countries and Austria within the next two years;
 To move into Spain and Portugal within three years;
 To further develop its BRS range of snacks;
 To develop a range of chocolate products; and To explore developing a range of healthier, sugar-free snacks.
Purpose: The purpose of Blue Ribbon Snacks is to render wide range of snack foods by
moving into new markets by offsetting the declined revenue and become an independent
retail outlet and cafes to enable greater control of marketing and portray a new image.
Values:
Diversity and Equality: BRS treats all employees and workforce with equality dignity
and respect in a fair working environment to promote opportunity for all internally and within
the sectors of operations.
Teamwork: BRS develop as team spirit in all its employees to support each other to
accomplish more than what is possible individually and leverage collective prodigy.
Integrity: BRS is guided by personal and professional behavior that is comprised of
honesty, ethics and morale and are real.
Innovation: New, viable and innovative ideas are promoted to ensure relevant and
engaging content.
Leadership: With a courage to shape the better future of the organization BRS believes
and implements a transformational leadership in the organization.
Plan for the personal and professional development of recommended candidate for the
position of Director of strategy, marketing and public relations
Personal Development Plan for the new director
Target Action Evidence Completed Target date
 Recognize
opportunities
By examining the
previous decisions
made and reviewing
them will help to
arrive at effective
decision making, It
will assist in making
Stages of initial
identifying and
analyzing of
opportunities of
market, economy and
public relations.
Complete a stage in
every 6 months
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apt choices for
identifying
opportunities that are
beneficial for
effective strategy
development for
Angus Magee
 Develop skills Angus Magee need to
develop all necessary
skills that are required
for the new director
position. Attaining all
leadership qualities,
skills including
technical and
managerial skills will
assist him in
performing the role of
new director in BRS.
Angus Magee needs a
little attention on
developing certain
skills that are essential
for the new director
job which will benefit
in performing roles
and responsibilities.
Angus Magee
considers taking
feedbacks from the
senior and top
management
executives of BRS.
Achieve all skill
within 8 months
Leadership Development Plan for the new director
Target Action Evidence Completed Target date
 Time Self-development is Angus Magee have Within 6 months
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management the best appropriate
method through
which Angus Magee
can develop
managing of time
required to complete
each task and
assignment.
Completing short
term plans and
projects will assist in
performing bigger
and time consuming
tasks in an efficient
manner in time.
completed various
short term goals and
achievements that
helped in attaining
time management
skill to complete
tasks within less
time.
 Technological
knowledge
Angus Magee need
to attain learning and
knowledge of
advance system
software’s,
applications and use
o latest technologies
in BRS or effective
strategic
development and
conducting of
operations for which
coaching classes can
be joined.
Angus Magee have
completed various
certificate courses of
computer and
technical studies.
Within 7 months
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