Leadership and Management for Service

Leadership and
Management for
Service

Cover Content
 Introduction
 Classical management theories
 Role of leader and leadership style
 Types of leadership style
 Review of leadership and management style
 Conclusion
 References

Introduction
Leadership is the capability and potential of an
individual to encourage, influence and guide
stakeholders of an organisation. Leaders are
dominant in nature who are responsible to make
an effective decision with the implementation of
clear vision in order to achieve the goals of
organisation

Management style
Laissez-faire- This type of style allow
employees to make major decisions that
impact on business. For this the
management of Wa-pila hotel provide
guidance to their employees which
determine that they consider their work
force as asset for organisation

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Management is the broad concept which emerge all the
activities of an organisation in parallel way to accomplish
the goals and target of company. It is a system of supply
chain management through which management increases
productivity in their service through formulating simple
and transparent process in order to develop finished goods

Classical management theories
Scientific theory of management- It is one of the
earliest theory that is developed for management
by F.W. Taylor. With implement of scientific
management theory an organisation introduced
the factors that impacts on performance and
productivity of organisation