Leadership and Management for Service

Leadership and
Management for
Service

Content
 Introduction
 Past Leadership Scenario
 Present Leadership Scenario
 Future Leadership Scenario
 Conclusion
 References

This presentation discusses different classical management theories and
organisational culture in addition with their role of leader and manager in
Wa-Pila organisation. Beside this, management and leadership style is
reviewed in context with hospitality sector.
Introduction

PAST LEADERSHIP
SCENARIO

Leadership and Management for Service
According to the classical management theories, employees within an
organisation posses economical as well as physical needs which
creates healthy atmosphere at workplace. In past, an organisation
uses scientific classical management theory

Organisational culture in Wa-Pila
Person culture: This culture is focused on assisting the managers by
focusing on the abilities and skills of the employees. Managers provide
opportunities to employees so that the employees can get the
recognition at the workplace. By adopting this culture, Wa Pila hotels
can motivate their employees through which firm can achieve higher
competitive advantage in the market.