Leadership and Management in Wa Pila Hospitality Industry

Leadership and
management in
service
Task 1

Table of content
• Introduction
• Classical management theory
• Types of organisational culture
• Role of a leader and a manager
• Identification of management leadership style
• Compare and contrast management and leadership style
in organisation
• Opinion on specific management and leadership style
• Technology influenced the leadership
• Conclusion
• References

Introduction
Leadership and management are used by all organisation that help to understand the
problems of employees and provide them best solution. Classical management
theory is used to understand basic needs and wants of entity and make efforts to
complete the targets. The presentation covered role of manger and leader that help
to attract customer within Wa Pila hospitality industry.

An introduction to classical management theory in relation to
hospitality industry
Classical management theory is important within organisation that relates to
basic needs of employees such as physical and economical. Every
organisation should use classical management theory that help to fill the
employee's needs and wants by making effective business decision within
entity.

Past leadership
 Wa Pila have used administrative classical
management theory that helped to manage all
business activities efficiently.
 Autocratic leadership used by management of such
industry in which decisions taken by managers only.
 Power Culture helped in past period to attain the
business goals.

Present leadership
 Scientific classical management theory is using by
management of Wa Pila that helps to accept the new
technology and changes.
 Laizee faire leadership style helps employees to get
all informations and give their opinions.
 Task culture helps to complete the task by assigning
the work among employees.