Leadership and Management for Service

Leadership and management for
service

TABLE OF CONTENT
 Introduction
 Classical management theories
 Role of different leadership style
 Review of management style
 Internal and external factors influencing management style
 Conclusion

INTRODUCTION
Classical management theory is defined as the theory which is based on belief that
employee only have their physical and economic needs. This theory has its clear
organisational hierarchy with three different management levels. In this theory each
group has its different goals and objectives.

Classical management theory
Scientific Management theory:
Scientific management theory is defined as the theory to analyse work flows and
improving efficiency of economy. This management theory is developed by Frederick
Winslow Taylor in 1880s and 1890 in US. In organisation there are many different ways
to do the tasks this theory consider all those task and choose the best one for performing
the task is the main purpose of Scientific Management.