Leadership and Management for Service

Hi,\nLO1 need to be power point presentation please include speaker note\nLo2 need to be be in the form of a brochure (around 1500 words)\nLo 3 and Lo4 need to be report in word \nI attached the unit handbook maybe is gone help as ideas\nThank you\n

Leadership and management for
service industry

OUTLINE
• Introduction
• Classical management theory
• Roles of leaders and leadership style
• Review of leadership style
• Management style
• Conclusion
• References

Introduction
• Leadership and management are most important part of the any organisation.
• Both are help to manage and control peoples and resources at workplace in effective
manner.
• Leadership is sets the new direction and guidance for the employees.
• Other hand management, is make control or give direction to peoples or resource as
per the principles and values which are established at organisation.

Classical management theory
• Classical management theory is based on the
employees beliefs and expression employees who
are have the physical and economical needs in the
organisation.
• This not focus on the social needs and job
satisfaction but it considers the leadership and
decision-making, or profit maximization.
• Administrative theory
• Scientific management theory

• The leaders are play an effective role in the services
industry for guide as well as instruct peoples for
achieving goals and objective of the company in
effective manner.
• The main duty of leaders is to inspire peoples for
improve productivity of company by giving their hard
contribution.
• Communication skills
• Motivation skills
Roles of leaders and leadership style

Leadership style
 There are various management and leadership
style which are reviewing on the digital
technology are as follows:
 Autocratic leadership style
 Democratic leadership style

Management style
 In the next discussion is based on
management styles are as follows:
 Extroverted management style
 Administrative managements style
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CONCLUSION
 From the above study it had been concluded that the leadership and management has
important for the business and it growth.
 They has make high control on resource and guide to employees in effective manner.
The different classical management theory which has effective to maintain those
activities in effective manner.
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References
 Amanchukwu, R. N., Stanley, G. J. and Ololube, N. P., 2015. A review of leadership
theories, principles and styles and their relevance to educational
management. Management. 5(1). pp.6-14.
 Bolden, R., 2016. Leadership, management and organisational development. In Gower
handbook of leadership and management development (pp. 143-158). Routledge.
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THANK YOU!