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Leadership and Management for Service

Explore the impact of technology on leadership and management styles in service industries.

7 Pages489 Words62 Views
   

Added on  2023-01-23

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Hi,\nLO1 need to be power point presentation please include speaker note\nLo2 need to be be in the form of a brochure (around 1500 words)\nLo 3 and Lo4 need to be report in word \nI attached the unit handbook maybe is gone help as ideas\nThank you\n

Leadership and Management for Service

Explore the impact of technology on leadership and management styles in service industries.

   Added on 2023-01-23

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LEADERSHIP AND MANAGEMENT FOR
SERVICE
Leadership and Management for Service_1
INTRODUCTION
Management is a process of managing the activities within an
organization that includes planning, organising, staffing, direction
and controlling.
Leadership is an art of influencing the people or followers in
order to achieve a specific objective.
The study is based on Wa-pila Hotels which provides hospitality
service and operates as an service sector industry. This
presentation will review the classical management theories and
leadership styles.
Leadership and Management for Service_2
LO 1
P 1 Classical management theories in the service industry
Administrative theory- - Administrative theory is one of the
classical theories of management that organizes the things in a
systematic manner.
Scientific Theory- The scientific theory states that there should
be use of scientific methods to improve the work performance
and efficiency of the employees.
Leadership and Management for Service_3

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