Leadership and Management in Operations: A Comparative Analysis

Management and Operations
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Contents
Introduction.................................................................................................................................................3
TASK 1 (LO1 & LO 2)...............................................................................................................................4
Introduction.............................................................................................................................................4
P1) Define and compare the different roles and characteristics of a leader and a manager......................5
M1) Analyze and differentiate between the role of a leader and function of a manager by effectively
applying a range of theories and concepts...............................................................................................6
P2) Examine examples of how the role of a leader and the function of a manager apply in different
situational contexts..................................................................................................................................7
P3) Apply different theories and models of approach, including situational leadership, systems
leadership and contingency......................................................................................................................8
M2) Assess the strengths and weaknesses of different approaches to situations within the work
environment...........................................................................................................................................11
D1) Critically analyze and evaluate the different theories and approaches to leadership in given
contexts.................................................................................................................................................12
Conclusion.............................................................................................................................................13
TASK 2 (LO3 & LO4)..............................................................................................................................14
P4) Explain the key approaches to operations management and the role that leaders and managers play.
...............................................................................................................................................................14
P5) Explain the importance and value of operations management in achieving business objectives.....16
M3) Evaluate how leaders and managers can improve efficiencies of operational management to
successfully meet business objectives....................................................................................................17
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P6) Assess the factors within the business environment that impact upon operational management and
decision-making by leaders and managers.............................................................................................18
M4) Analyze how these different factors affect the business environment and wider community........19
D2) Critically evaluate application of operations management and factors that impact on the wider
business environment............................................................................................................................20
Conclusion.................................................................................................................................................21
References.............................................................................................................................................22
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Introduction
The focus of the report has laid on providing the understanding of leadership and management in
the organization. The similarities and the difference between the leader and the manager have
been highlighted in the report based on their traits and characteristics. The various approaches
and the concepts have also been thrown light on so that the operations of management can run
smoothly. The functions which are performed by the managers are also depicted so as to gain the
better understanding. The importance of operations manager in the store is also explained with
this the factors that impact the decision making of the store manager is also depicted. The overall
report explains about the role of the management in checking that the operations of the business
are running effectively and efficiently. Toyota Plc has been taken as an example for the practical
implementation.
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TASK 1 (LO1 & LO 2)
Introduction
This section explains about the various roles and the characteristics that are possessed in the
leader so that it can help in achievement of the overall goals and the success of the organization.
With this how the functions of the managers are applied in the situational theories are also
determined.
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P1) Define and compare the different roles and characteristics of a leader and a manager.
Managers: The managers play the key role for the development and the success of organization
as they are the one who design the policies which in turn helps for the achievement of the
organizational goals effectively and efficiently (Yukl, 2012). The managers in Toyota plc make
various plans and strategies so that the target can be fulfilled on the timely basis.
The definition of manager can be defined as the one provide various appraisals to the employees
and also allocates the task in proper manner so that the performance of the individuals can be
enhanced (Yukl, 2012).
Leaders: The leaders are the individual who leads the group or the organization. With this they
also help in encouraging and motivating the employees so that they can perform better for the
achievement of organizational goals. The leaders help in providing the right path as well as the
direction through which the task can be accomplished and the growth can be achieved (Yukl,
2012).
Comparison between a leader and manager
Basis of Comparison Leaders Managers
Formal Rights The leader does not have the
formal right they just help the
employees to achieve the
goals and the targets set by the
managers (Schuh, et. al.,
2014).
The managers of Toyota have
the formal rights through
which they can execute the
policies and set6 the goals for
the various employees of
organization.
Functions The function of leader is to
motivate as well as guide their
followers.
The managers plan, direct,
motivate and control the
various activities (Sekaran and
Bougie, 2016)
Direction Leaders in Toyota form the
team and direct them to
manage the risk involved
(Sekaran and Bougie, 2016).
The manager’s helps in
resolving the problems at the
highest level so that they can
perform in better way and
which in turn will help in
achievement of higher
profitability.
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