Management & Operations: Roles of a Leader and a Manager

Management & Operations
Table of Contents
Introduction..................................................................................................................................................................................3

Task1........................................................................................................................................................................................... 4
LO1 Differentiate between the role of a leader and the function of a manager............................................................................4
P1. Define and compare the different roles and characteristics of a leader and a manager.......................................................4
M1 Analyse and differentiate between the role of a leader and function of a manager by effectively applying a range of
theories and concepts...............................................................................................................................................................7
D1 Critically analyse and evaluate the different theories and approaches to leadership in given contexts...............................9
LO2............................................................................................................................................................................................ 10
P2. Examine examples of how the role of a leader and the function of a manager apply in different situational contexts.....10
P3- Apply different theories and models of approach, including situational leadership, systems leadership and contingency...13
M2 Assess the strengths and weaknesses of different approaches to situations within the work environment.......................14
D1 Critically analyse and evaluate the different theories and approaches to leadership in given contexts.............................15
Task 2........................................................................................................................................................................................ 16
Lo3............................................................................................................................................................................................. 16
P4. Explain the key approaches to operations management and the role that leaders and managers play..............................16
P5 Explain the importance and value of operations management in achieving business objectives.......................................17
M3 Evaluate how leaders and managers can improve efficiencies of operational management to successfully meet business
objectives............................................................................................................................................................................... 19
D2 Critically evaluate the application of operations management and factors that impact on the wider business environment.
............................................................................................................................................................................................... 20
LO4............................................................................................................................................................................................ 20
P6 Assess the factors within the business environment that impact operational management and decision-making by leaders
and managers......................................................................................................................................................................... 20
M4 Analyse how these different factors affect the business environment and the wider community.....................................21
D2 Critically evaluate the application of operations management and factors that impact on the wider business
environment........................................................................................................................................................................... 22
Conclusion:................................................................................................................................................................................ 22
References.................................................................................................................................................................................. 23

Introduction.
This assignment is about management operations. It starts with differentiating between the leader and manager and
their roles and function in the organization, respectively. Followed by critically analysing and evaluating different
theories and approaches to leadership. It also discusses the different functions and roles that can be played by the
manager and leader in different situations. The theories like situational leadership, systems leadership and
contingency play a crucial role in Tesco. Assessment of strengths and weaknesses of different approaches within the
workplace, the key approaches to operations management, its importance. The contribution of manager and leader
to the Tesco.

Task1.
LO1 Differentiate between the role of a leader and the function of a manager
P1. Define and compare the different roles and characteristics of a leader and a manager.
Tesco is a well-known company, in order to understand the roles of a leader and a manager. The leadership
styles in this organisation have been studied. The changes made by Terry that explains and differentiates between
the role of the manager are the leader are stated below:
Leader: A leader is a person that influences people to achieve goals. Leadership is related to both research and
practical application of the research in a manner that influences and inspires others to achieve the goal.
Manager: A manager is a person that controls and manages people to get things done. Managing is related to
setting, controlling and achieving goals.
It is very often that the manager is confused with a leader or vice versa. There is a fine line that separates these two
positions. The differences are described below:
S.No. Criteria. Leader. Manager.
1. Definition. A leader is a person
that influences
people and get the
task done
autonomously.
A manager is a person that
defines, controls and achieves
the goals in a controlled way.
2. Scope. A leader's scope is
vast. Scope as in the
leader thinks
beyond the normal
curriculum. The
vision of turning the
dreams into reality.
A manager's working scope is
limited to some extent. A
manager is focused on
achieving and controlling.
3. Changes. Leaders are known
to bring changes to
the present
situation.
Managers stick with the
system. They maintain the
status quo.

4. Uniqueness. The speciality of
leaders is to
maintain the
uniqueness in their
work. They are self-
aware about their
way of doing the
task. A leader set
examples for others.
Managers often copy the status
set by others they adopt the
leadership style and do not
define anything new on their
own.
5. Risk. Leaders are risk-
takers. They are
focused on
exploring and
giving out the best
outcome possible.
They may fall
miserably in the
mid-way.
Managers basically work under
controlled manner and they
control risk or avoid it up to the
extent possible.
6. Time-span. The vision is very
vast. So, the leaders
are in the long race
and focused on
achieving the final
reward instead of
regular rewards in
the way.
Managers generally work to
achieve short-term goals and
gain regular rewards and
acknowledgement.
7. Relation with
people.
Leaders make
relationships with
people.
Managers make systems and
processes with people.
Table: Difference between a leader and a manager(Pinck, et. al., 2018.)
Characteristics between managers and leaders:
Managers:

 Engages in day by day activities
 Administers subsystems within organizations
 Asks how and when to engage in standard practice
 Uses transactional influence
 Relies on control strategies to get things done by subordinates
Leaders:
 Formulate long term objectives for reformig the system :plan, strategy and tactics
 Innovates for the entire organization
 Ask when and why to change standard practice
 Creates vision and meaning for the organization and strives to transform culture
 Challenges the status quo and creates change(Kanungo, et. Al., 1998)