Leadership and Management

This document discusses leadership and management, including a leadership developmental plan, conflict management techniques, and emails to the CEO.

Running head: LEADERSHIP AND MANAGEMENT
Leadership and Management
Name of the Student
Name of the University
Author’s Note

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LEADERSHIP AND MANAGEMENT
Table of Contents
1. Leadership developmental plan..............................................................................................2
2. Power point slides..................................................................................................................3
3. Conflict management techniques...........................................................................................3
5. Email to CEO.........................................................................................................................3
6. Email to CEO.........................................................................................................................4
Bibliography...............................................................................................................................5

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LEADERSHIP AND MANAGEMENT
1. Leadership developmental plan
Leadership behaviour: Leadership behaviour involves the responses that are provided
that leaders show towards a team member. Setting of goals is done to motivate the members.
The domains that are associated with leadership behaviours includes ability to listen, ability
to motivate the employees, ability to remain calm in difficult situations and the ability to be
show empathy towards the employees.
Essential behaviours:
 Do my actions reflect that I care about the team’s wellbeing?
 Am I capable of showing empathy towards the team members?
 Are my team members motivated enough to be able to continue with the development
process?
Proficient behaviours:
 Do I understand the informal chain of command and unwritten rules of how things get
down?
 Can I develop a chain of command and imply it on the team members?
 What can I do to motivate the employees?
Exemplary behaviours:
 Do I display confidence and integrity?
 Do I have the ability to inspire?
 Do I have the ability to show empathy and compassion?
Leadership and development action plan

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LEADERSHIP AND MANAGEMENT
Leadership area Goal Activity Support needed How to measure
success
Timeline
Leading with care Capability
lead
Leadership
skills training
programme
HR/External
trainers
Improvement in
leadership skills
One year
Identifying
employee
requirements
Motivating
employees
Application of
motivational
theories
HR/team leaders Rate of decrease in
employee turnover
and increase in
number of
employees
Two
years
2. Power point slides
(Provided as PPT)
3. Conflict management techniques
The conflict management strategies that can be used include Accommodating,
avoiding, collaborating, compromising and competing. The article or journal that is used for
understanding the conflict management technique includes:
http://www.unn.edu.ng/publications/files/images/Mark%20chucks%20corrected.pdf
5. Email to CEO
a) Leadership development plan: Already provided in 1.
b) Power point presentation: Already provided in 2.
c) Conflict management techniques: Already provided in 3.

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LEADERSHIP AND MANAGEMENT
6. Email to CEO
To: CEO
From: Human Resource Manager
Subject: Organisation developmental plan-draft
There has been resistance provided by the employees on the introduction to the
leadership development framework. Most of the employees are dissatisfied with the change
in style of the leadership.
Therefore, additional approaches that can be taken for the development of leadership
skills include understanding the needs of the team members and to ensure that a flexible
leader is provided so that none of the employees become emotionally closed with the leaders.
It can be recommended that the application of these additional changes can help in
increasing the employee retention rate. At the same time, another recommended strategy that
can be adopted is the development of potential leadership styles that can change as per
requirement of the organisation and the team members.
Regards
Student name

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LEADERSHIP AND MANAGEMENT
Bibliography
Fischer, Michael D., et al. "Knowledge leadership: Mobilizing management research by
becoming the knowledge object." Human Relations 69.7 (2016): 1563-1585.
Larson, Erik W., and Clifford F. Gray. Project management: The managerial process.
McGraw-Hill Education, 2017.
Northouse, Peter G. Leadership: Theory and practice. Sage publications, 2018.
Pardey, David. Introducing leadership. Routledge, 2016.
Solomon, Ionela Gabriela, Carmen Costea, and Aurel Mircea Nita. "Leadership versus
management in public organizations." Economics, Management and Financial Markets 11.1
(2016): 143.
Unn.edu.ng. N.p., 2019. Web. 6 Apr. 2019.