Leadership Management | Assessment

Leadership
Management

Assessment Task 2
Organise learning to use the information or knowledge management system.
a. Identify the learning needs or relevant BizOps personnel, and planned learning
activities to enable them to use an information or knowledge management system (Nisar,
Prabhakar and Strakova, 2019).
Answer: It is true that there has been increment in the manufacturing defective rate of varied
Bizops signature products just because of the few management issue:
 Sharing of access and passwords into the networks of Bizops without any permission.
This lead to create the problem in organisation for bringing successful changes.
 Issues related to company record security and privacy of employees.
 No proper coordination between the information systems
 No proper strategic direction for the technological environment
 Patchy or limited adoption of the current information system by employees
 Lack of consistency, poor information quality, out-dated information and duplication
 No support as well as recognition by the senior management
 No resources for managing, deploying or improving the information system
 Huge number of business needs as well as issues to be address
 Difficulty to change staff processes and working practices
 Internal politics are also impacting the capability to effectively coordinate the
activities
 No such contingency of the failure of system
Learning needs
 Upgraded and new IMS knowledge
 New and effective system of training
 Web based reports
 Significance on the system authority of usage
 Effective management of the Information Management System
Planned learning activities include:

 Training on the web base reports
 Training on the IMS management
 Training on the policies of IMS
B. Identify the secure human, financial and physical resources required for learning activities
to use an information or knowledge management system, and how you would provide them.
Answer:
Resource Requirements for training How to provide
Human resource External or internal trainer
Mentor for effective use of
the system. A skilled and
competent mentor will
bring the positive changes
by ensuring effective
alignment of the working.
Hiring of trainer
Creation of proper
monitoring system
Physical resource  Where will be the
training held
 External
 Internal;
 Required resources
 Policy guidelines
 Training manual
 Allocation of
physical resources
just after the
identification of
requirement
Financial resource  Downtime cost for
trainer as well as
trainee
 Training cost
 Allocation of
financial budget
Time  Will training held at
allotted time?
 Creating timeline
and schedule
C. Explain how you will facilitate and learn these activities
Answer: I will facilitate and organise the learning activities through:

 Creating and selecting the team to effectively plan as well as implement the different
learning activities
 Effective communication of changes. Communication of changes will help in working
toward the right direction. At the same time, it will bring out the positive results.
 Monitoring as well as providing the resources for ensuring the proper learning.
Several activities I will create and provide to support the learning
Activity How activity will support learning
Meetings Discussion in meetings will definitely assist
the members in understanding the new
processes brought at the organisation
Emails Identification of several groups such as line
workers, managers and account clerk. Email
will help in providing the necessary
information to these people without taking
too much time. at the same time, it is also
quick and cost effective technology.
Intranet Through the advertisement of changes,
intranet of company provides the necessary
information the entire staff members.
Flyers on the noticeboards It includes advertisement regarding the
changes that are taking place. It will help in
keeping informed every member no matter
what their role is in the organisation
Training or information sessions If any system come in the organisation then a
training session or group information will
help in helping the employees.
D. Describe how you will monitor and document the effectiveness of the chosen learning
activities.
Answer: Methods of monitoring include:
 Using the feedback survey for staff