Leadership and Management Approaches in Operation Management

Leadership and
management approaches
in operation management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Definition and comparison among the function and characteristic in between leader and
manager........................................................................................................................................3
Different functions of leader and manager........................................................................4
Different characteristics of manager and leader................................................................4
P2 Leadership roles and managerial function in various situations.............................................5
P3 Leadership and Types of Leadership Theories.......................................................................6
P4 Key Approaches of Operation Management and Role played by leaders as well as
managers .....................................................................................................................................8
P5 Importance of Operation Management in meeting the Business Objectives.........................9
P6 Factors which impact the Operational Management and in Decision-Making...................10
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1

INTRODUCTION
Leadership in operation management refers to setting and achieving the objectives of
organization, tackling competition and solving the problems quickly and decisively (Tjosvold,
2019). It helps in providing direction to the organization and to its employees. It involves
guiding the employees in how to perform their duties and responsibilities effectively. On the
other hand management refers to managing and coordinating the operational activities of the
business. This help the organization in achieving its desired goals and objectives with efficient
use of its resources. Thus reducing the costs and increasing the revenue of the organization.
Tesco is a British transnational grocery and general retailer. Its headquarter is situated in
England. Tesco is one of the largest retailer of groceries over the globe. It has over 7000 shops
located over 100 nations. It is the market leader of groceries in the UK. Tesco's management
structure is highly hierarchical due to its size of business. BOD of Tesco consists of 10 members.
There are five committees that report to Tesco board. At store level, there are four layers of
management such as food trading manager, personnel manager, non food trading manager etc.
This report defines and do compare various roles of leader and manager. Its examines the
leader role in different situational contexts. It also shows the approaches to operation
management. It also highlights the importance of operation management in achieving the
business objectives. Also it analyses the different factors that affect the business environment.
MAIN BODY
P1 Definition and comparison among the function and characteristic in between leader and
manager
The leader is a person, completely responsible for ensuring that employees of an
organization are motivated and are committed to achieving the goals of the organization
(Liebowitz, 2020). Leaders shape and mould the behaviour of individuals which helps in
achieving desired goals of organization. Whereas a manager is a person in the company who
direct the activities of others. In other words managers are the people responsible for carrying out
the management process of an organization. He looks after the everyday operations of the
organization, arranges for the resources required and encourages cooperation amongs employees.
There are various function and roles of manager and leader respectively.

Different functions of leader and manager
The four primary function of managers are organizing, planning, controlling and leading.
The first function is the planing, it is the process where the manager formulates and develop
strategies in order to achieve organizational objectives (Ochoa Jiménez and et.al., 2021). They
have to form strategies that help in increasing the revenue of the organization with optimum
utilization of resources. Managers at Tesco are planning to maximize their sales by formulating
strategies that attracts customers. The second function performed by the managers is organizing
that is organising and arranging for resources for carrying out operations of business. Also,
scheduling tasks so that work is completed in sequential manner. The next function of a manager
is leading and directing its subordinates by guiding them, communicating and encouraging them
in achieving their personal goals with achieving the organizational goals. At Tesco, managers
guide their subordinates and motivates them by various incentive schemes. The last function of
manager is controlling. That is managers keeps a check on the activities that are being performed
by employees so that he can ensure that employees are not deviating from achieving the
organizational objectives. Managers at Tesco, uses various techniques such as performance
analysis and budgetary control that helps in analysing the effectiveness and take corrective
actions,
On the other hand, there are various functions of a leader. One of the most important
function of a leader is to create an environment in an organization that is conducive (Samdanis
and Özbilgin 2020). That is an environment that motivates employees and team members in
achieving the objectives of the company. Leader integrates the efforts of employees with the
organizational goals by inculcating sense of collectivity between the employees. They work as
counsellors that removes barriers that affects the efficiency and performance of the employees.
At Tesco, it creates an environment where employees are motivated and have effective
coordination which helps the company in achieving their objectives effectively and efficiently.
Different characteristics of manager and leader
There are various different characteristics of a manger and a leader such as :
 Managers are the one who creates objectives that their main focus is achieving and
measuring the objectives of the organization by making sure that employees are working