Leadership in Healthcare: Strategies for Improving Quality of Care
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This article discusses leadership strategies, stakeholder identification, quality philosophy, and crucial committee members for improving the quality of care in healthcare organizations.
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Running head: LEADERSHIP Name of the Student Name of the University Author Note
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3 LEADERSHIP Introduction: With the global burden of disease, the demand of providing safe and responsive patient- centered care is intensifying.The presence of effective leaders in health care sectors is crucial for improving the quality of cares and obtains the desired outcome (Wu et al., 2016). The presence of effective leaders with the appropriate quality of plan ensures the delivery of safe, compassionate health care services (Freeman, 2016).This paper will provide leadership strategies,Stakeholderidentification,qualityphilosophybasedonthemissionofthe organization, organizational chart of the key stakeholders, and crucial committee member for improving the quality of care in following paragraphs. Discussion: Leadership strategies: As discussed by Lawrence and Pirson (2015),leadership is not a position but a process of facilitating the growth of the organization, in this case providing safe and responsive care to patients.In the current context, the transformation leadership style was adopted by the organizations in order to provide patient-centered care. Leadership strategies that were used are the following: •Development of the organizational mission and desired and achievable goals. •Play a role in financial stability as well as viability in order to provide the patient centered care. •Involvement of executive and management in direct interact with frontline workers to identify and address issues regarding the safety of the patient. Visits of management in the
4 LEADERSHIP clinical unit and involve them in frank conversation regarding safety issues positively influence safety culture (Marchais-Roubelat & Roubelat, 2016). •Engagement of those health professionals who take time in reporting and guiding them with resources can facilitate the process of addressing safety issues and provide an opportunity to illustrate the importance of patient safety as an organizational priority (Lawrence & Pirson, 2015). •Management of disruptive and unprofessional behavior by clinicians and improving the quality of care by increasing transparency. •Development of early intervention for clinicians who are exhibiting unprofessional approaches. • Identification of stakeholders: Inanorganization,stakeholdersarethememberofagroupwhosupportthe organization in order to bring growth and facilitate customer engagement (Räisänen, Josephsson, & Luvö, 2015).The key stakeholders of an organization are directors, employees, government staffs and suppliers or union (Lawrence & Pirson, 2015).In the current context, the reverent stakeholders include hospital boards who take part in strategic initiativesto improve quality and safety, executives and management whocan communicate with frontline workers regarding safety issues, medical staff who are proving care to the patients, Joint Commission who design strategies and evaluate the adherence to the strategies which leads to quality of care, patients who are experiencing quality and safety issues.Involvement of relevant stakeholders with proper
5 LEADERSHIP Joint commission Hospital board (CEO) CLUEO ExecutiveManagement CliniciansNursing staffsSupport workers or medical staffs Or medical roles would-be effective to strengthen workforce, improve the delivery of care and reduce medication errors. Philosophy of quality based on the mission of the organization: The mission statement of the organization is to provide safe and responsive quality care to the patient. Based on the mission statement of the organization, the philosophy of quality is to provide safe and responsive care to the patient by addressing the issues regarding the safety of the patients, managing incompetency and unprofessional behavior of the health care sectors. Organizational chart of stakeholders:
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6 LEADERSHIP Identification of committees which would be crucial to involve in quality plan: As discussed above, the majority of the health care organization is experiencing the discrepancy of quality of care and safety issues which reduces the adherence of patient and contributes to the increased morbidity. Hence, in order to reduce this issue regarding the safety of the patient, the quality plan is required to design which will address the contributing factors behind it and design strategies to reduce the quality of the care. In the current context, the committee that is crucial for the execution of the quality plan is hospital boards and management, clinicians. Hospital board is crucial for the execution of quality plan because would monitor and evaluate the health professionals and based on which audit would be designed (Räisänen, Josephsson,& Luvö, 2015). The executive and management are crucial since they are the one who will communicate with health care professionals to identify the issues regarding safety and possible clinical errors.They will also help to design training session to the staffs and implementation of changes in the health care sectors. The health care professionals are one who will practice the quality of care that was designed in the care. Conclusion: Thus it can be concluded that the majority of the health care organization is experiencing the issues regarding the safety of the patient and lack of customer engagement. The presence of effective leaders with the appropriate quality of plan ensures the delivery of safe, compassionate health care services. Hence adopting accurate leadership strategies and involving stakeholders in the quality plan will facilitate the quality of care.
7 LEADERSHIP References: Freeman, R. E. (2016). Ethical leadership and creating value for stakeholders. InBusiness ethics:Newchallengesforbusinessschoolsandcorporateleaders(pp.94-109). Routledge. Lawrence, P. R., & Pirson, M. (2015). Economistic and humanistic narratives of leadership in the age of globality: Toward a renewed Darwinian theory of leadership.Journal of Business Ethics,128(2), 383-394. Marchais-Roubelat, A., & Roubelat, F. (2016). Dominance, stakeholders’ moves and leadership shifts: New directions for transforming futures.Futures,80, 45-53. Räisänen, C., Josephsson, P. E., & Luvö, B. (2015). Stakeholders’ views and experiences of leadership education in construction: suggestions for improvements.Procedia Economics and Finance,21, 540-547. Wu, C., Wang, F., Zou, P. X., & Fang, D. (2016). How safety leadership works among owners, contractors and subcontractors in construction projects.International journal of project management,34(5), 789-805.