Leading Innovation and change Assignment
Added on 2021-06-17
24 Pages5732 Words349 Views
Running head: LEADING CHANGE & INNOVATIONLeading Change & InnovationName of studentName of UniversityAuthor note
1LEADING CHANGE & INNOVATIONTable of ContentsIntroduction......................................................................................................................................3Organizational background..............................................................................................................3Sustaining changes, monitoring and leading change.......................................................................3The organization at present..............................................................................................................9Building a Climate for Innovation through leadership and organizational culture.......................11Change Process to transform the system.......................................................................................13Approaches to change management..............................................................................................15Expressive Change and Creativity Enhancement Techniques.......................................................17Conclusion.....................................................................................................................................18References......................................................................................................................................20
2LEADING CHANGE & INNOVATIONIntroductionThe report is prepared to discuss about the movement as a leader who possesses relevantknowledge and skills to manage significant changes and promote innovation all throughout. Thebusiness organization that will be chosen as the case study is Metro Inc. in Canada. Metro Inc. isone of the major retail supermarket chains in Canada that has been considered as an onlinegrocery store. The company delivers the best quality and freshest products and services to itscustomers and the company has maintained a positive culture with proper support given by theleaders of the organization. Leadership is essential to promote innovation and foster the growthand development of the organization within the retail sector, furthermore determine theapproaches that are to be undertaken to become high performing in the transformational servantled culture or structure (Fullan, 2014). Organizational backgroundMetro Inc is one of the major retail supermarket chains in Canada that is a leader in foodand pharmaceutical distribution. The company operates more than 600 food stores includingMetro Food, Food Basics, Adonis, etc. Few of the drugstores are Metro Pharmacy, Brunet, DrugBasics, etc. The company boosts and operating income of CDN$601.6 million and revenue ismore than CDN$11,402.8 million. The number of employees is more than 65000(corpo.metro.ca, 2018).
3LEADING CHANGE & INNOVATIONSustaining changes, monitoring and leading changeAccording to Dawson and Andriopoulos (2014), within the competitive businessenvironment, the companies in Europe and America compete with other companies that havelower costs of production. Due to his, it has become necessary to change the competitivenessprogram and manage it according to value of products delivered, innovation, quality and othertechnological aspects. Tezz, being an automotive company has invested in various plants indifferent countries to ensure it can bring innovation, creativity, sustainability and better revenuegeneration (Doppelt, 2017). Can the promotion of new ideas and concepts by the leaders at work enhance theleadership skills?At Metro, there is continuous need to innovate, remain creative and promote new ideas forfulfilling the changing needs of customers. To meet their demands and expectations, it isnecessary for the leaders to manage consistent sharing and exchange of ideas and opinions andimprove own leadership skills along with the knowledge of workers to facilitate the productionprocess at Metro Inc., Canada. Innovation and creativity would be essential for sustainingbusiness as well as differentiate the products and service properly within the competitivebusiness environment. It will lead to economic growth as well as enhance the leader skills toform a transformational servant led culture and structure (Norman & Verganti, 2014). Changesare incremental and thus are essential components for managing transformational changes. It willalso help in obtaining the different views, opinions and decisions made by individuals working atMetro Inc, furthermore bring consistent changes through innovation, creativity and openness.The change initiatives would also help in managing the situations to involve or engage the
4LEADING CHANGE & INNOVATIONemployees properly and remain more autocratic in driving the changes all throughout (Frame &White, 2014). How can the leaders serve as role models and develop a culture of servant leadership at theorganization?One of the major ways by which the employees can be informed about the leadership isto act as a role model whom they can respect, admire and emulate. Once the business owner ofMetro Inc provides a powerful, consistent and brings out the role model, it will be easy for theemployees to follow the lead. The leader can serve as a positive role model by demonstrating thepersonal responsibilities for the actions that have been accepted and undertaken by him. Fewexamples include apologizing for the loss of temper, criticizing employees for their mistakes andabout looking forward in case the company faces a down turn (Gobble, 2013). All thesebehaviors present in the business leader can make him act as a responsible role model andestablish a culture to promote communication, consideration of individual views and opinionsand creativity. This would encourage cooperation and enhance the customers’ services’ deliverytoo. The most important characteristic of being a role model to others could be the ability toinnovate, be creative and remain open to innovation. The management of time is importantkeeping focus on the tight priorities should be managed properly to ensure completion of taskswithin the assigned time (Dawson & Andriopoulos, 2014). To develop a culture of servantleadership, the leaders must promote the significance of team working, coordination andcommunication, which should increase the production rate and ensure managing the workloadquite comprehensively. How does leadership promote changes within the organizations?
5LEADING CHANGE & INNOVATIONThe servant leadership allows for fulfilling the needs and requirements of the employees,which has helped in managing the human aspects of change and planned for smooth transitionsand handling the political aspects of change. Leadership affects various factors that areconsidered as major drivers of change both externally and internally. With the leader of MetroInc working as the role model of the employees, new ideas have been promoted, which has givenrise to the development of new products and services along with triggering changes throughinternal activities (Bloom, Draca & Van Reenen, 2016). The supply chain is influenced byinnovation and new technologies have come into play like use of in-time technologies and RFIDtechnology. The leaders make sure that the company follows the Government laws and rulesproperly and manage the international agreements on trade and tariffs. The employees areeducated through training and development sessions for meeting up to the societal expectationsand operate both ethically and in a socially responsible manner. This would also allow thebusiness to grow with higher level of commitment by employees and create scopes for mergerand acquisitions, privatization of public sector businesses and international expansion too(Cummings & Worley, 2014). Does the servant leadership help in managing teamwork, coordination and betterment ofteam performance?Metro Inc. describes the servant leadership as an important aspect that one wants to servepeople and a constant choice of remaining at the beginning, aspire to lead. It is a kind ofphilosophy that evaluates the practices and various leadership skills and qualities includingempathy, considering views and opinions of others in the teams, persuasion, conceptualizationand commitment to the growth and development of employees at work. A servant leader can
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