Leading Organisational Change Case Study 2022

Reading Head: LEADING ORGANISATIONAL CHANGE
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Nursin
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April 17
2020

LEADING ORGANISATIONAL CHANGE 1
Contents
Introduction................................................................................................................................2
Problems of the case...................................................................................................................2
Justification for changes.............................................................................................................4
Solution and Recommendation..................................................................................................5
Conclusion..................................................................................................................................8
References..................................................................................................................................9

LEADING ORGANISATIONAL CHANGE 2
Introduction
Organizational behaviour is referred to the study of groups and the performance of
individuals that exists within the organization. It also helps in representing the behaviour of
the human in the organization. It also helps in determining the impact of the job structure,
communication, motivation and leadership (iEduNote, 2017). Many issues are been faced
in every organization and it is the responsibility of managers to solve these issues. Finance is
also considered to be most important for the growth and success of the company. Managers
have to implement these plans and policies that can enhance the operations of the company
and through which problems can also be solved effectively. The concept of organizational
behavior is applicable in hospitals and healthcare departments as well. In this case, a
financial problem observed in the department of the university hospital. In this discussion, the
main focus will be on key problems that is been faced by the university hospital. Stakeholders
that are been involved in this situation will also be analysed and recommendations to solve
this problem will also be suggested to the university hospitals.
Problems of the case
There are so many problems that are identified in this case. These problems are mentioned
below:
1. The problem of shortage of staff is the main problem that is being faced by hospitals.
There is a total of 33 person staff among these 25 are RH and 8 are patient care
assistance (PCAs). In the first month of joining Barbara, two nurses left and six
months before she joined the unit three registered nurses left. As a result of this stress
has increased because it became difficult to manage the staff. This will also result in
low customer satisfaction (GROYSBERG et al., 2009).

LEADING ORGANISATIONAL CHANGE 3
2. The morale of employees that are working in the hospital is also low. As a result of
that, they are not performing effectively and quality of care is not provided to patients.
Nurses also lack in giving training to the students. As a result of that, they are also not
satisfied with the training to give to them.
3. Financial problems is also been faced by the GSU department of the university
hospital. Because of this if any nurse will take leave because of any reason Barabar
cannot afford to give pay for the extra time to another nurse to perform duty. This step
cannot be taken because there is a requirement of cot cutting methods in the
department.
4. There is a lack of communication that is been observed between nursing staff and
because of that, no one is helping each other. There is the factor of favoritism that is
been observed between nurses and because of that, the motivation of other nurses
decreased.
5. There was another problem that has been observed in this case is that there is no
proper record that has been maintained by the nurses. Performance records should be
maintained to evaluate the performance of different nurses. But since it is not
maintained it becomes difficult to evaluate the performance of nurses.
6. Nurses who should be giving training to students rather than performing their
responsibility effectively they are involved in complaining and gossiping about them.
Because of this problem, there is no professional relationship between nurses and
students. Instead, both of them highly feel irritated with each other (Bell et al.,
2009).
All these are the major problems that is been faced in the unit of the university hospital. This
problem needs to be solved by Barbara so that effective management can be possible.