Leading Strategic Decision Making Case Study 2022

Running Head: MANAGEMENT 0
LEADING STRATEGIC
DECISION MAKING

MANAGEMENT 1
Introduction
Up until today, some leaders are still not aware of the important role that emotional
intelligence shows in leadership effectiveness benefit to inspire employees in varied ways.
Emotional intelligence is a subset of societal intelligence comprises the ability to observe
one own and other feeling and reactions and thus use this data to direct one action and
behaviour (Crowne, 2009). Controlling personal action and thinking is a skill allow the leader
to perceive and better address the emotions of those around them. It is necessary for a
leader to have emotional intelligence as the leader influences people now and then rather by
inspiring them or motivating them. In the absence of emotional intelligence in leaders, there
are chances of arising more conflicts within the organisation which will directly influence the
performance of the enterprise. Emotional Intelligence also divided into personal and
interpersonal skills. In addition, Emotional intelligence is also linked with employee intrinsic
and extrinsic motivation that known to be more productive and delivering better result (Lee &
Lee, 2008). It was found that emotional intelligence and intrinsic motivation are completely
linked to enterprise citizenship behaviour and therefore, managers or leaders can motivate
their employees intrinsically to retain them and while recruitment, they can also be
considered by leaders with high emotional intelligence who can benefit the organisation.
This study states about how emotional intelligence leaders have the capability to
motivate staffs as they are more probable to be in sync and in tune with those nearby them.
In order to comprehend this, it is important to know some significant components of
emotional intelligence including relationship management, self-awareness, social
awareness, and self-management. Leaders with high emotional intelligence can generally
balance multiple tasks and have the ability to direct employees in unique and creative ways.
Moreover, they are helping the organisation by synchronising employee individual goal with
the organisational goals so as to increase the performance of the enterprise.

MANAGEMENT 2
Emotional intelligence has developed as one of the most remarkable social
effectiveness concepts. Collins & Cooper (2014) also stated as foundational element of
leadership effectiveness and if leader who is poor at noticing their emotions may
unintentionally miss important emotional signals from their employees. On the other hand, if
the leader has interfered with effective actions, it is possible that he can motivate or inspire
employees in a better way. De Vries et al (2010) theorised that leaders adopts emotional
intelligence to build relationships that are in-sync with their enterprise and employees by
developing emotional bonds that aid them stay concentrated and inspire employees during
change and uncertainty.
Leader and entrepreneur have one of the fastest developing digital marketing
agencies in the nation and leaders including emotional intelligence emotions can have a
positive or negative impact on their capability to motivate and direct a team (Suleiman
Awwad & Kada Ali, 2012). In addition, leaders can study to be emotionally autonomous and
attain characteristics that enable them to have emotional intelligence by linking to core
emotions, accepting them and being conscious of how they impact the actions and
decisions.
In real life organisations and modern workplace, the most successful CEOs include
well-adjusted leaders who know how to harness their emotional intelligence as a way to
bring out best in the employees. For instance, Amazon CEO Jeff Bezos make inspire and
feel others comfortable with using his self-deprecating humour (Eisner, 2016). In addition,
positive moods can facilitate integrative thinking, creativity and inductive reasoning and the
leader who practice negative emotions can promote consideration to point, heightened
awareness of error and accurate processing of the information. Leaders having emotional
intelligence can recognise their positive moods and leverage them envision significant
organizational improvement through inspiring employees in the right direction. They also
adopt certain emotions to develop a more neutral frame of mind that helps them in tune and
in sync with those around them.
Collins & Cooper (2014) states the first most important constituent of emotional
intelligence named as self-awareness which is the core of everything. It describes the leader
ability to not only comprehend his strengths and weakness but also to identify significant
emotions and its related effects that can impact on employees or team performance. Tasha
Eurish conducted as research stating that 95 per cent of people think that they are self-