Case Study 2: Learning 2.0 at East Coast Tech Inc.

Running Head: Human Resource Management 1
Case Study 2: Learning 2.0 at East Coast Tech Inc.
Student’s Name
University Affiliation

Human Resource Management 2
Question One
Learning 2.0 entails the use of a web application platform which facilitates sharing of
interactive information which is a user-centered technology ensuring collaboration on the World
Wide Web (White, 2016). The ECT Company was experiencing stiff competition from its
competitors where Jan the learning and development manager in the Company discovered from
her reading that some competitors had introduced learning 2.0. From the above, therefore, I
would sensitize the learning and development department about the essence of embracing the
technology since it is the key department to ensure success of learning 2.0. I would also report on
the findings that some of the competitors are gaining a competitive edge, for example, through
embracing the technology. I would also lay emphasis on the importance of the technology, for
example, the collaboration and problem solving among the team members in an organization
courtesy of the web 2.0 technologies. The above approach would therefore ensure success
development of learning 2.0 at ECT Company.
Question Two
The aim of every organization is to remain outstanding and competitive in the market of
operation. Due to the aggressive competition, the Company can find it important to embrace the
technology which some of the competitors are using to be competitive, for example the
development of learning 2.0 (Madsen & Walker, 2015). The employees’ roles in the Company
were increasingly complex hence requiring team collaboration which the new learning approach
would facilitate since it provides a forum for sharing information and working collaboratively.
Being a global telecommunication Company, ECT Company would also have to keep track of
new technologies. The above factors would therefore enable the Company to implement its new
learning approach.