Learning and Development: Importance of Coaching Skills and Development Plan
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This presentation focuses on the importance of coaching skills and development plan in learning and development. It includes a self-assessment tool, 2 key areas of development, and a development plan. By using the self-assessment tool, individuals can determine which skills need to be improved and focused on in order to become a coach. The two main key areas identified are communication skills and self-improvement, which need to be overcome by using an effective development plan. The presentation also includes different strategies that assist in generating the best outcomes and meeting goals. Subject: Learning and Development
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LEARNING AND
DEVELOPMENT
DEVELOPMENT
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TABLE OF CONTENT
• INTRODUCTION
• SELF ASSESSMENT TOOL
• 2 KEY AREAS OF DEVELOPMENT
• DEVELOPMENT PLAN
• CONCLUSION
• REFERENCES
• INTRODUCTION
• SELF ASSESSMENT TOOL
• 2 KEY AREAS OF DEVELOPMENT
• DEVELOPMENT PLAN
• CONCLUSION
• REFERENCES
INTRODUCTION
• Learning and development is a term which is used to describe each element used by business in order to
encourage professional development among employees which includes training courses, development
programs and online development activities.
• The present study also helps to understand the importance of coaching skills within an individual in
order to become a coach.
• Learning and development is a term which is used to describe each element used by business in order to
encourage professional development among employees which includes training courses, development
programs and online development activities.
• The present study also helps to understand the importance of coaching skills within an individual in
order to become a coach.
CONT..
• For that, ppt complete the coaching self-assessment tool in order to determine the 2 key areas of
development.
• Further, it also focused upon development plan by undertaking 2 areas based upon coaching
model.
• For that, ppt complete the coaching self-assessment tool in order to determine the 2 key areas of
development.
• Further, it also focused upon development plan by undertaking 2 areas based upon coaching
model.
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Coaching self-assessment tool
Skills Where I am currently using this skill Rating/10 Action I want to take
Listening I used this skill in order to absorb, understand and retain other
people so that I can advise accordingly.
8 In order to improve the skill, I start becoming more
attentive and do not interrupt between them.
Questioning I used this skill in order to get grips with issues that helps to
understand thoughts and feelings. Also, I asked different types of
question in order to understand the issue and perception of
people.
7 To improve the same, I start avoid the use of
rhetorical questions.
Building Rapport Building Rapport used by making eye contact and learning
forward that helps to feel understood. This in turn helps to make
effective relationship
7 In order to increase the rating, I start increase the
conversation between the people so that relationship
can be maintained between teams.
Skills Where I am currently using this skill Rating/10 Action I want to take
Listening I used this skill in order to absorb, understand and retain other
people so that I can advise accordingly.
8 In order to improve the skill, I start becoming more
attentive and do not interrupt between them.
Questioning I used this skill in order to get grips with issues that helps to
understand thoughts and feelings. Also, I asked different types of
question in order to understand the issue and perception of
people.
7 To improve the same, I start avoid the use of
rhetorical questions.
Building Rapport Building Rapport used by making eye contact and learning
forward that helps to feel understood. This in turn helps to make
effective relationship
7 In order to increase the rating, I start increase the
conversation between the people so that relationship
can be maintained between teams.
CONT..
Skills Where I am currently using this skill Rating/10 Action I want to take
Giving Feedback I used this skill in order to identify my weakness by colleagues so
that effective changes can be done. Through this, I can also engage
team members and remain them motivated.
9 I can consider the current skill as a strength and to
enhance rating, I should start communicating with
other members in order to generate the best outcomes.
Empathizing I used this skill when one of the team member may hurt physically
and then I show kindness in order to understand their pain
6 I am poor in this skill and to improve the same, should
focused upon feedback as well as identify there should
not be any bias.
Goal Setting Whenever new strategy developed, I ensure to set up a goal that
helps to meet the same within a defined tenure
9 I have a strong goal setting skills and to improve the
same will consult with other people to generate best
outcome.
Skills Where I am currently using this skill Rating/10 Action I want to take
Giving Feedback I used this skill in order to identify my weakness by colleagues so
that effective changes can be done. Through this, I can also engage
team members and remain them motivated.
9 I can consider the current skill as a strength and to
enhance rating, I should start communicating with
other members in order to generate the best outcomes.
Empathizing I used this skill when one of the team member may hurt physically
and then I show kindness in order to understand their pain
6 I am poor in this skill and to improve the same, should
focused upon feedback as well as identify there should
not be any bias.
Goal Setting Whenever new strategy developed, I ensure to set up a goal that
helps to meet the same within a defined tenure
9 I have a strong goal setting skills and to improve the
same will consult with other people to generate best
outcome.
CONTINUED…
Skills Where I am currently using this skill Rating/10 Action I want to take
Challenging I used this skill when one of the employee face any challenge with
regard to any situation.
8 To improve the same, must use critical thinking
abilities that helps to make effective decision.
Reviewing learning I used this skill in order to understand the loopholes and learning
among employees
6 Due to poor rating, there is a need to improve the skill
by start interacting with other employees so that
learning can be reviewed.
Self-improvement I used this skill when I receive the feedback from the people and
then make an action accordingly.
5 In order to improve the same, I must focused upon
feedback and collect reviews from other so that I
determine my weaknesses and then make action
accordingly.
Skills Where I am currently using this skill Rating/10 Action I want to take
Challenging I used this skill when one of the employee face any challenge with
regard to any situation.
8 To improve the same, must use critical thinking
abilities that helps to make effective decision.
Reviewing learning I used this skill in order to understand the loopholes and learning
among employees
6 Due to poor rating, there is a need to improve the skill
by start interacting with other employees so that
learning can be reviewed.
Self-improvement I used this skill when I receive the feedback from the people and
then make an action accordingly.
5 In order to improve the same, I must focused upon
feedback and collect reviews from other so that I
determine my weaknesses and then make action
accordingly.
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CONT..
Skills Where I am currently using this skill Rating/10 Action I want to take
Communication skill I used this skill when I motivate employee and also share my
views to others.
5 There is a need to improve the skill by focusing
upon online material used so that I can improve the
communication skills.
Emotional intelligence I used this skill in order to understand other’s behavior that helps
to interact with others and manage the adverse situation
effectively.
6 Having medium rating regarding emotional
intelligence, I must perform self-evaluation and also
examine how I am react to stressful situation as well.
Skills Where I am currently using this skill Rating/10 Action I want to take
Communication skill I used this skill when I motivate employee and also share my
views to others.
5 There is a need to improve the skill by focusing
upon online material used so that I can improve the
communication skills.
Emotional intelligence I used this skill in order to understand other’s behavior that helps
to interact with others and manage the adverse situation
effectively.
6 Having medium rating regarding emotional
intelligence, I must perform self-evaluation and also
examine how I am react to stressful situation as well.
Determine 2 key areas of development
CONT..
• From the self-assessment tool, identified that there are many key areas which need to be focused in order to
become a coach.
• Among all, it has been examined that there is a need to focus upon communication and self-improvement that
helps to meet the defined aim.
• Also, it has been identified that without effective communication skill, coach cannot express their views and
this in turn create a negative impact over their team members.
• However, on the other side, focusing upon self-improvement area because it also assists to make a plan with
regard to careers and improve how they present themselves professionally.
• From the self-assessment tool, identified that there are many key areas which need to be focused in order to
become a coach.
• Among all, it has been examined that there is a need to focus upon communication and self-improvement that
helps to meet the defined aim.
• Also, it has been identified that without effective communication skill, coach cannot express their views and
this in turn create a negative impact over their team members.
• However, on the other side, focusing upon self-improvement area because it also assists to make a plan with
regard to careers and improve how they present themselves professionally.
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CONT..
• This in turn assists to generate the best outcomes and let people understand about the
importance of developing upon such key areas.
• In addition to this, it has been also identified that focusing upon such key areas will be more
beneficial to attain the defined aim and become a good coach in near future.
• Thus, to improve the key areas, there is a need to implement pdp where individual can easily
develop strategy that helps to generate best outcomes
• This in turn assists to generate the best outcomes and let people understand about the
importance of developing upon such key areas.
• In addition to this, it has been also identified that focusing upon such key areas will be more
beneficial to attain the defined aim and become a good coach in near future.
• Thus, to improve the key areas, there is a need to implement pdp where individual can easily
develop strategy that helps to generate best outcomes
Development plan that focused on developing
identified skills
• There are range of models used by the individuals as per
their requirement but among all, grow model helps to
understand the importance of setting goals, improving
performance and coaching.
• By using the stages mentioned in a model, individual also
set up the development plan that helps to improve the skills
and also attain the goals i.e. to become a coach.
identified skills
• There are range of models used by the individuals as per
their requirement but among all, grow model helps to
understand the importance of setting goals, improving
performance and coaching.
• By using the stages mentioned in a model, individual also
set up the development plan that helps to improve the skills
and also attain the goals i.e. to become a coach.
CONTINUED…
Skills that need to be
improved
Importance of focusing upon this
skill
Resources Action need to be taken Tenure
Communication skills There is a need to focus upon such
skill because having effective
communication skill always assists to
share the views to each other and this
in turn assist to generate the best
outcome as well
Books, online seminars and tutors
supports to improve the skill
In order to improve the skill, effective session
can be attend through online classes, that
assists to improve the skill and also generate
the best outcomes. Along with this, reading
books for a specific tenure also assist to
improve the skills within a limited time.
3 weeks
Self-improvement skills There is a need to improve the skill
because it helps to determine the
strength and weakness possessed by
me. Along with this, it has been also
determined that by identify the skill, I
am able to make effective planning
pertaining to weakness
Online website and colleagues are
consider as a key resource
To enhance the skill, I will start taking
feedback from the team members in order to
determine the weaknesses. Also, I start filling
the online self-assessment tool that helps me
to determine weakness.
5 weeks
Skills that need to be
improved
Importance of focusing upon this
skill
Resources Action need to be taken Tenure
Communication skills There is a need to focus upon such
skill because having effective
communication skill always assists to
share the views to each other and this
in turn assist to generate the best
outcome as well
Books, online seminars and tutors
supports to improve the skill
In order to improve the skill, effective session
can be attend through online classes, that
assists to improve the skill and also generate
the best outcomes. Along with this, reading
books for a specific tenure also assist to
improve the skills within a limited time.
3 weeks
Self-improvement skills There is a need to improve the skill
because it helps to determine the
strength and weakness possessed by
me. Along with this, it has been also
determined that by identify the skill, I
am able to make effective planning
pertaining to weakness
Online website and colleagues are
consider as a key resource
To enhance the skill, I will start taking
feedback from the team members in order to
determine the weaknesses. Also, I start filling
the online self-assessment tool that helps me
to determine weakness.
5 weeks
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CONTINUED…
Skills that need to
be improved
Importance of focusing upon this skill Resources Action need to be taken Tenure
Emphasizing skills There is a need to focus upon this because
it improves the capacity to communicate
with others and build one’s ability to
guide others. Therefore, with the help of
this skill, I am able to under each other
views and provide my views over them.
Online website and tutors are recognize as
a key resource to improve emphasizing
skill.
To raise the rating of emphasizing skill, is start
attending training courses online from
professionals. In addition to this, I start
working with cross-department workers that
helps to increase collaboration and emphasize
the soft skills
5 weeks
Challenging By focusing upon this skill, I can make
decision by critically evaluating the
situation. Also, I am able to offer the best
solution that might not affect the unity of
a team even in an adverse situation.
Team members, online materials etc. To improve the challenging skill, I will start
working in a team where I make a decision.
also, with the help of team workers, I started
discussion which in turn assists to improve the
challenging skill
It takes 9
weeks in
order to
improve
the results.
Skills that need to
be improved
Importance of focusing upon this skill Resources Action need to be taken Tenure
Emphasizing skills There is a need to focus upon this because
it improves the capacity to communicate
with others and build one’s ability to
guide others. Therefore, with the help of
this skill, I am able to under each other
views and provide my views over them.
Online website and tutors are recognize as
a key resource to improve emphasizing
skill.
To raise the rating of emphasizing skill, is start
attending training courses online from
professionals. In addition to this, I start
working with cross-department workers that
helps to increase collaboration and emphasize
the soft skills
5 weeks
Challenging By focusing upon this skill, I can make
decision by critically evaluating the
situation. Also, I am able to offer the best
solution that might not affect the unity of
a team even in an adverse situation.
Team members, online materials etc. To improve the challenging skill, I will start
working in a team where I make a decision.
also, with the help of team workers, I started
discussion which in turn assists to improve the
challenging skill
It takes 9
weeks in
order to
improve
the results.
CONCLUSION
• By summing up above report it has been concluded that that with the help of self-assessment
tool, individual can determine which skills need to be improved and focused in order to
become a coach.
• Further, there are two main key areas identified by using self-assessment tool which include
communication skill and self-improvement that need to be overcome by using effective
development plan.
• Also, by using development plan, the weaknesses can be minimized and this in turn helps to
attain the defined goals within near future. it further included different strategies that assists
to generate the best outcomes and met goal as well.
• By summing up above report it has been concluded that that with the help of self-assessment
tool, individual can determine which skills need to be improved and focused in order to
become a coach.
• Further, there are two main key areas identified by using self-assessment tool which include
communication skill and self-improvement that need to be overcome by using effective
development plan.
• Also, by using development plan, the weaknesses can be minimized and this in turn helps to
attain the defined goals within near future. it further included different strategies that assists
to generate the best outcomes and met goal as well.
REFERENCES
• ARMSON, H. AND ET.AL., 2019. IDENTIFYING COACHING SKILLS TO IMPROVE FEEDBACK USE IN
POSTGRADUATE MEDICAL EDUCATION. MEDICAL EDUCATION. 53(5). PP.477-493.
• CHEETHAM, R., 2019. EXPLORATION:‘I LEARNED TO PLAY AGAIN’THE INTEGRATION OF ACTIVE PLAY AS A
LEARNING EXPERIENCE FOR SPORTS COACHING UNDERGRADUATES. IN THE POWER OF PLAY IN HIGHER
EDUCATION (PP. 43-53). PALGRAVE MACMILLAN, CHAM.
• ELEK, C. AND PAGE, J., 2019. CRITICAL FEATURES OF EFFECTIVE COACHING FOR EARLY CHILDHOOD
EDUCATORS: A REVIEW OF EMPIRICAL RESEARCH LITERATURE. PROFESSIONAL DEVELOPMENT IN
EDUCATION. 45(4). PP.567-585.
• HAGEN, M. S., BIALEK, T. K. AND PETERSON, S. L., 2017. THE NATURE OF PEER COACHING: DEFINITIONS, GOALS,
PROCESSES AND OUTCOMES. EUROPEAN JOURNAL OF TRAINING AND DEVELOPMENT.
• JOHNSSON, M., 2018. THE INNOVATION FACILITATOR: CHARACTERISTICS AND IMPORTANCE FOR INNOVATION
TEAMS. JOURNAL OF INNOVATION MANAGEMENT. 6(2). PP.12-44.
• ARMSON, H. AND ET.AL., 2019. IDENTIFYING COACHING SKILLS TO IMPROVE FEEDBACK USE IN
POSTGRADUATE MEDICAL EDUCATION. MEDICAL EDUCATION. 53(5). PP.477-493.
• CHEETHAM, R., 2019. EXPLORATION:‘I LEARNED TO PLAY AGAIN’THE INTEGRATION OF ACTIVE PLAY AS A
LEARNING EXPERIENCE FOR SPORTS COACHING UNDERGRADUATES. IN THE POWER OF PLAY IN HIGHER
EDUCATION (PP. 43-53). PALGRAVE MACMILLAN, CHAM.
• ELEK, C. AND PAGE, J., 2019. CRITICAL FEATURES OF EFFECTIVE COACHING FOR EARLY CHILDHOOD
EDUCATORS: A REVIEW OF EMPIRICAL RESEARCH LITERATURE. PROFESSIONAL DEVELOPMENT IN
EDUCATION. 45(4). PP.567-585.
• HAGEN, M. S., BIALEK, T. K. AND PETERSON, S. L., 2017. THE NATURE OF PEER COACHING: DEFINITIONS, GOALS,
PROCESSES AND OUTCOMES. EUROPEAN JOURNAL OF TRAINING AND DEVELOPMENT.
• JOHNSSON, M., 2018. THE INNOVATION FACILITATOR: CHARACTERISTICS AND IMPORTANCE FOR INNOVATION
TEAMS. JOURNAL OF INNOVATION MANAGEMENT. 6(2). PP.12-44.
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CONTINUED…
• LADYSHEWSKY, R. AND TAPLIN, R., 2017. EMPLOYEE PERCEPTIONS OF MANAGERIAL COACHING
AND WORK ENGAGEMENT USING THE MEASUREMENT MODEL OF COACHING SKILLS AND THE
UTRECHT WORK ENGAGEMENT SCALE. INTERNATIONAL JOURNAL OF EVIDENCE BASED
COACHING AND MENTORING. 15(2). PP.25-42.
• LIGANENKO, I., 2020. COACHING TECHNOLOGY AS MODEL FOR DEVELOPMENT OF PUBLIC
SERVANTS. MODERN APPROACHES TO KNOWLEDGE MANAGEMENT DEVELOPMENT, P.137.
• ORR, C. J. AND SONNADARA, R. R., 2019. COACHING BY DESIGN: EXPLORING A NEW APPROACH
TO FACULTY DEVELOPMENT IN A COMPETENCY-BASED MEDICAL EDUCATION
CURRICULUM. ADVANCES IN MEDICAL EDUCATION AND PRACTICE. 10. P.229.
• LADYSHEWSKY, R. AND TAPLIN, R., 2017. EMPLOYEE PERCEPTIONS OF MANAGERIAL COACHING
AND WORK ENGAGEMENT USING THE MEASUREMENT MODEL OF COACHING SKILLS AND THE
UTRECHT WORK ENGAGEMENT SCALE. INTERNATIONAL JOURNAL OF EVIDENCE BASED
COACHING AND MENTORING. 15(2). PP.25-42.
• LIGANENKO, I., 2020. COACHING TECHNOLOGY AS MODEL FOR DEVELOPMENT OF PUBLIC
SERVANTS. MODERN APPROACHES TO KNOWLEDGE MANAGEMENT DEVELOPMENT, P.137.
• ORR, C. J. AND SONNADARA, R. R., 2019. COACHING BY DESIGN: EXPLORING A NEW APPROACH
TO FACULTY DEVELOPMENT IN A COMPETENCY-BASED MEDICAL EDUCATION
CURRICULUM. ADVANCES IN MEDICAL EDUCATION AND PRACTICE. 10. P.229.
CONTINUED…
• RATHMELL, W. K., BROWN, N. J. AND KILBURG, R. R., 2019. TRANSFORMATION TO ACADEMIC LEADERSHIP: THE ROLE OF
MENTORSHIP AND EXECUTIVE COACHING. CONSULTING PSYCHOLOGY JOURNAL: PRACTICE AND RESEARCH. 71(3). P.141.
• SARDAR, H. AND GALDAMES, S., 2018. SCHOOL LEADERS’ RESILIENCE: DOES COACHING HELP IN SUPPORTING HEADTEACHERS
AND DEPUTIES?. COACHING: AN INTERNATIONAL JOURNAL OF THEORY, RESEARCH AND PRACTICE. 11(1). PP.46-59.
• SINGH, H. K., KENNEDY, G. A. AND STUPANS, I., 2019. A SYSTEMATIC REVIEW OF PHARMACY HEALTH COACHING AND AN
EVALUATION OF PATIENT OUTCOMES. RESEARCH IN SOCIAL AND ADMINISTRATIVE PHARMACY. 15(3). PP.244-251.
• SPENCE, G. B., 2018. THE STILLNESS IN GROWTH: MINDFULNESS AND ITS ROLE IN THE COACHING PROCESS. IN POSITIVE
PSYCHOLOGY COACHING IN PRACTICE (PP. 41-54). ROUTLEDGE.
• RATHMELL, W. K., BROWN, N. J. AND KILBURG, R. R., 2019. TRANSFORMATION TO ACADEMIC LEADERSHIP: THE ROLE OF
MENTORSHIP AND EXECUTIVE COACHING. CONSULTING PSYCHOLOGY JOURNAL: PRACTICE AND RESEARCH. 71(3). P.141.
• SARDAR, H. AND GALDAMES, S., 2018. SCHOOL LEADERS’ RESILIENCE: DOES COACHING HELP IN SUPPORTING HEADTEACHERS
AND DEPUTIES?. COACHING: AN INTERNATIONAL JOURNAL OF THEORY, RESEARCH AND PRACTICE. 11(1). PP.46-59.
• SINGH, H. K., KENNEDY, G. A. AND STUPANS, I., 2019. A SYSTEMATIC REVIEW OF PHARMACY HEALTH COACHING AND AN
EVALUATION OF PATIENT OUTCOMES. RESEARCH IN SOCIAL AND ADMINISTRATIVE PHARMACY. 15(3). PP.244-251.
• SPENCE, G. B., 2018. THE STILLNESS IN GROWTH: MINDFULNESS AND ITS ROLE IN THE COACHING PROCESS. IN POSITIVE
PSYCHOLOGY COACHING IN PRACTICE (PP. 41-54). ROUTLEDGE.
CONTINUED…
• STOUT-ROSTRON, S., 2018. CULTURALITY IN COACHING. HANDBUCH
SCHLÜSSELKONZEPTE IM COACHING, PP.95-103.
• TURNER, T., LUCAS, M. AND WHITAKER, C., 2018. PEER SUPERVISION IN COACHING
AND MENTORING: A VERSATILE GUIDE FOR REFLECTIVE PRACTICE. ROUTLEDGE.
• VAN NIEUWERBURGH, C., 2020. AN INTRODUCTION TO COACHING SKILLS: A
PRACTICAL GUIDE. SAGE.
• STOUT-ROSTRON, S., 2018. CULTURALITY IN COACHING. HANDBUCH
SCHLÜSSELKONZEPTE IM COACHING, PP.95-103.
• TURNER, T., LUCAS, M. AND WHITAKER, C., 2018. PEER SUPERVISION IN COACHING
AND MENTORING: A VERSATILE GUIDE FOR REFLECTIVE PRACTICE. ROUTLEDGE.
• VAN NIEUWERBURGH, C., 2020. AN INTRODUCTION TO COACHING SKILLS: A
PRACTICAL GUIDE. SAGE.
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