Learning and Expectations - Desklib

This article discusses the potential employer, skills audit, and learning styles. It provides insights into the skills required to excel in e-commerce and digital marketing. The article also covers legal obligations of employers and communication strategies for setting clear expectations. The author uses Gardner's theory of multiple intelligence to analyze their own strengths and weaknesses. The article concludes with an employability skills audit.

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Learning and
Expectations
Subject code:
BUS110

Table of Contents
SECTION 1: YOUR POTENTIAL EMPLOYER................................................................1
Potential Employer........................................................................................................................ 1
My Role............................................................................................................................................... 1
SECTION 2: SKILLS AUDIT............................................................................................... 2
SECTION 3: LEARNING STYLES...................................................................................... 3
REFERENCES........................................................................................................................ 4
APPENDIX............................................................................................................................ 1
Employability Skills Framework Strengths and Weaknesses.....................................1
Employability Skills Audit.......................................................................................................... 2

Section 1: Your Potential Employer
Potential Employer
My aspiration is to be a part of the world’s biggest e-commerce organization Amazon.
I am greatly inspired and moved by the journey of the organization starting from an
online book seller to at present the e-commerce behemoth(He et. al., 2015). Amazon
is the largest internet e-commerce technology company which is changing the
landscape of the e-commerce ecosystem worldwide(Chen, Mislove & Wilson, 2016).
I would like to work in the capacity of digital marketing manager at Amazon. The
role of digital marketing is one of the contemporary roles in the organization as well
the hottest job in the industry. Moreover I am inclined towards the digital marketing
hence I can be the right fit for the organization.
The safety, health and welfare act 2005 requires the employers to manage and conduct
their work activities in such a manner as to ensure the health, safety and welfare of the
employees. This in one way is risk assessment procedure taken by the organization to
ensure the welfare of its people(Lemiare, 2018). Also, under the Fair work act of
2009, some of the legal obligations of the employer are:
 Paying right wages to the employees.
 Providing pay slips
 Safe working environment
 Ensure to have workers compensation insurance for each employee and many
others.
Fair Work Act 2009 protects the rights of the individual working in the business
organization. In Australia some of the bodies to be approached in case of any wrong
doing are:
 Department of industry, innovation and science
 Attorney General department
 Department of human sciences
 Australian taxation office
 Australian competition and consumer commission(Power, 2017).
My Role
Being a part of Amazon incorporation, I have plethora of responsibilities towards my
employer, some of which goes on as:
 Do justice to my job role and fulfil all my duties as the manner prescribed by the
employer.
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 Do no discrimination in the workplace and have a right moral compass at all
times.
 Keep working towards the goals of the organization.
 Justify the remuneration provided by the employer by completing all the duties
of the employer.
 Legal and moral obligation towards the employer.
 Not to disclose confidential information of the employer to any person.
 The employees have to act in absolute fidelity during the continuation of
his/her employment and act in the employer’s interest at all the
times(Burbano, 2016).
Communication plays an extremely important role in business organization, more so
while setting up the clear expectation in the business place. In absence of clear
communications the goals are not being communicated to the employees, which leave
them clueless about their roles in the organization(Pearson, 2017). Thus while setting
up expectation clearly with the supervisor, I will ensure the following things:
 All the communication related to the workplace behaviour, policies and
procedures to be documented and communicated via email.
 The communication with the team to be open and transparent.
 Use channels such as email, chat bots, social media, open forums and team
meetings to have a clear communication with the team.
 The important thing here is to set clear cut communication goals in the entire
team and throughout the organization.
 The communication has to be encouraged by the supervisor and he should
motivate the employees to communicate with openness about any grievances or
any concern(Quirke, 2017).
Most of the business organizations suffer with the problem of improper communication
or inefficient channels. The bottom-line here is to ensure that all the internal
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stakeholders of the organization are on the same page and are able to follow the
instruction given by the employer or the supervisor. Clear cut communication helps in
establishing goals and objectives for the employees which are in sync with the goals of
the organization. Thus, communication is extremely pivotal to the growth and
sustainability of the organization
(approx. 750 words)
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Section 2: Skills Audit
Table1: Skill Comparison
Skills I need to perform in my duties
in my chosen
organisation/occupation
Skills I need to strengthen to
perform my duties in my chosen
organisation (as indicated in
Personal Skills Audit)
 One of the primary skills
required to excel in the e-
commerce organization is to
have a comprehensive
understanding of the e-
commerce sector and
different modules related to
digital marketing and
advertising. For instance the
modules which I will have to
brush up in order to enhance
my skill set are: Website
creation and optimization,
SEO and SEM, Social media
marketing, influencer
marketing, Google ad words,
Content creation, meta tags,
content optimization and ore
so.
 Planning and Organizing
 Learning and development
 Leadership Development
 It is really important to
master the communication
skill for harmonious and
productive work
environment. Additionally it
will also help in creation of
positive synergies at the
workplace. These skills have
to be ably mapped with the
job role which I am aiming
for at Amazon. Thus,
communication skill will
help me in better
communicating the goals
and objectives to the
workforce at the business
organization.
 Planning and organizing are
the two most important
function of the management.
Planning will help me do the
workforce planning and the
task allocation to my team
members. Similarly,
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organizing will ensure that I
create the jobs with the right
fit for the candidates along
with the necessary elements
of KPI.
 Learning and development is
one skill which also helps in
the overall motivation of the
employee. More than the
skill it is the zeal of the
employees and the
willingness of the employee
to learn develop and grow in
the business organization.
 Leadership development is
most essential for the overall
personality development of
an individual. Leadership
development program will
help me in understanding
the leadership theories in
detail along with the
practical application of
leadership in various
scenarios. This skill will help
me in better conducting my
meetings with the team
leader, and I will be in a
better position to manage
them and work with them.
Leadership skill will also
help to me to understand the
importance of employees in
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decision making and how to
overcome their resistance.
Thus, the skill of leadership
will help me transit
smoothly from my
amateurish behaviour to
professional one.
(approx. 400 words)
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Section 3: Learning Styles
(approx. 850 words)
Gardner theory of multiple intelligence suggests that people have different kind of
intelligences. Gardner stressed and emphasized that in order to absorb he full range of
abilities and talents which people possess, he stated that people have to leverage on
various kinds of intelligence such as the musical, interpersonal, spatial, visual and
linguistic intelligence(Gardner, 2018).
The theory is of much help in analysing the own strength of an individual akin to the
Gardner model.
Visual Spatial Intelligence
The strength here lies in the visual and spatial intelligence.
The people who have this intelligence are extremely good at visualizing things. These
kinds of people are good with directions, maps, videos and pictures. The people
having this strength are characterized by good reading and writing habits, solving
puzzles, recognizing patterns and more so. These kinds of people have inclination
towards the career of Architect, engineer and an artist(Martin, 2018).
I personally have good visualizing and spatial intelligence, and one of the fact which
demonstrates the same is related to my memory, I don’t forgot the place I have visited
once.
Linguistic Verbal Intelligence
The strength here lies related to reading, writing and speaking abilities.
These kinds of people have the capacity to read and write well and thus are able to
communicate effectively with people. This skill is much required in business
organization in order to effectively communicate with the stakeholders. These type of
people make their career in the field of journalism, lawyer & teaching(Ang & Dyne,
2015).
I personally have linguistic verbal intelligence; this makes me a strong candidate to
justify my job role.
Logical Mathematic Intelligence
The strength with this intelligence lies in analysing the problems and solving
mathematical operations(Caruso et. al., 2015).
These types of people are really good with numbers and follow a systematic way of
analysing things. I have a good interest towards maths and I solve the problems based
on the mathematical logic.
Bodily-Kinaesthetic Intelligence
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This intelligence has the strength related to motor control and physical
movement(Sternberg, 2015).
These types of people have excellent hand eye coordination and physical control. I do
have this intelligence; however I am not so confident to use this strength in my job
skill.
Musical Intelligence
These people have the strength of music and rhythm in their personality(Petrides,
2016).
These people have great imaginative power and they have the ability to flow along
with the rhythm of the music.
Interpersonal Intelligence
The intelligence here gives the strength of creating a better understanding with the
people and also to relate with other people.
These type of individuals or I would say me, have the ability to understand the people
in their natural self, their emotions, motivation, desires and the intentions to be around
such people.
I have this intelligence and that is what makes me a desirable candidate for the job
role at Amazon.
Intrapersonal Intelligence
This type of intelligence has the strength of self -reflection, personal assessment &
introspection.
These people have the ability to understand their own motives, emotions, motivation
factors in order to understand what is required for the development of a person.
I have this intelligence and I use this in my learning abilities as it gives me a reflection
of the lacunae in my personal and professional skills to excel at my career.
Naturalistic Intelligence
This type of intelligence is characterized with building relationship with people and
finding patterns in the situation(Petrides, 2016).
These types of individuals are more concerned towards nature, and this is the most
recent addition to Gardner intelligence. I am equally inclined towards the well -being
of the environment and wish to contribute towards the sustainability of the
environment.
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Thus Gardner model of learning and development has been very helpful in
determining my strength.
Thus my learning is mostly based on Interpersonal skill, which makes me a people
person and provides me with the ability of managing and handling people by creating
a bond of trust and long lasting relationship with them.
My Preferred learning style is based on Gardner intelligence as it gives an empirical
evidence of the strength of an individual in accordance to the eight learning and
intelligence cycle. My current skill set is that I am working towards brushing my
people skills and trying to go beyond the normal societal bonds with people, and
establish a relationship which goes beyond all the boundaries and does not have any
kind of limitations.
Some of the strategies which I need to deploy are:
 Strength in relationship with the internal and external stakeholders with the
aim of building trust and a bond of enhanced relationship.
 I have to be a people’s person by not being judgement and understanding the
rationale of their thoughts about the given instruction.
 To have and develop a better understanding of culture to understand the
cultural differences between people and also to ensure that I do no
discrimination to people on the basis of their cultural differences.
 Another strategy which I will have to use is to improve my communication
abilities. This would help me in setting up the right communication channels
with my peers which would eventually lead to better transfer of information.
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References
Keep your references here using the APA format
You can find more information about referencing from the link below. You
may need to cut and paste the link
https://student.csu.edu.au/study/skills/guidesandtips/referencing
To sort your reference list alphabetically
1. Select the list of references.
2. In the HOME tab, click the A-Z button.
3. In the Sort Text box, select Sort by Paragraphs, Type: Text >
Ascending.
Ensure
 List on a new page
 Title is ‘References’
 Each entry has a hanging indent
 Journal publication title should be italicised and in '’title' case.
 Article title should be in ‘sentence’ case.
 List should be alphabetically ordered.
 Include DOI for higher grades.
 Ensure the article meets the C.R.A.P. test. You can use 10 years as a guide
for currency
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Appendix
Employability Skills Framework Strengths and Weaknesses
1

2

Employability Skills Audit
3
Area for development
What does this
mean?
Give a short
personal example
Indicate your
proficiency in this
skill
Your strategy to
improve in this
area
How can you
measure your
progress?
Category Skill
1
Communication
Listening,
comprehendin
g and
communicatin
g
This means to
ensure a good level
of communication
with the
stakeholders in
business
organization.
For instance, In
order to
understand the
concern of a
person, I have to
ensure that I listen
to understand him
and not to
communicate
I have a decent
level of
proficiency;
however I still
need to work on
it.
Participate in
presentation,
discussion,
debates, seminars
and communicate
as much as
possible with the
progress
This for sure can
be measured in
terms of my
confidence and
the feedback of
people.

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2
Technology
Business
technology and
digital
marketing
technology
This implies that I
have to be through
with business
technology and the
understanding of
the digital
ecosystem for
better completion
of my job duties.
I will not be able
to understand if
my manager asks
me to do a social
media listening
for a brand. Thus
in order to get the
instructions right,
I am required to
set up a base for
my knowledge.
My proficiency in
this skill is below
average as I do
not have hands on
experience in the
field, I just have
theoretical
understanding of
the concepts.
Get myself
enrolled in the
digital marketing
and business
technology course
conducted by
Google
Assessment result
through Google
certifications.
3 Interpersonal
skills
Negotiation,
problem-
solving and
decision-
making
This means that I
am good in
negotiating with
customers and
suppliers while
assist the
management in
making business
decisions and
solving problems.
While dealing
with customers
and suppliers, I
will negotiate
with them in the
interest of the
company and find
creative solutions.
My proficiency
level is average
and I need to
improve it.
Gaining real-life
experience while
working with
seniors and
increasing
involvement in
the process.
Collecting
feedback from
seniors.
4 Confidence Positive
thinking and
knowledge
This means that I
will remain
optimistic in the
office while facing
challenges.
I will remain calm
in pressure to find
appropriate
solution to the
problem.
My proficiency is
below average in
this skill.
I will meditate
and keep a
positive attitude at
the office during
pressure.
I will measure my
progress based on
feedback from my
colleagues
regarding my
behaviour at the
office.
5 Leadership Motivation and
creativity
This means I will
motivate my
colleagues and
subordinates to use
creativity at the
workplace.
For instance, I
will encourage
my co-workers to
participate and
provide their
ideas in the
decision-making.
I have decent
proficiency.
Being more
engaged in
meetings and
creating positive
relationship with
employees.
By collecting
feedback from my
superiors and
subordinates
regarding my
leadership
decisions and
engagement.

References
He, W., Wu, H., Yan, G., Akula, V., & Shen, J. (2015). A novel social media competitive analytics framework with sentiment
benchmarks. Information & Management, 52(7), 801-812.
Lemaire, J. (2018). For fair work help Change the Rules. Education, 99(2), 7-7.
Power, C. (2017). The Fair Work Commission's new approach. Governance Directions, 69(9), 540.
Burbano, V. C. (2016). Social responsibility messages and worker wage requirements: Field experimental evidence from online labor
marketplaces. Organization Science, 27(4), 1010-1028.
Pearson, R. (2017). Business ethics as communication ethics: Public relations practice and the idea of dialogue. In Public relations theory (pp.
111-131). Routledge.
Quirke, B. (2017). Making the connections: using internal communication to turn strategy into action. Routledge.
Gardner, H. (2018). Multiple approaches to understanding. In Contemporary Theories of Learning (pp. 129-138). Routledge.
Martin, J. (2018). Profiting from multiple intelligences in the workplace. Routledge.
Ang, S., & Van Dyne, L. (2015). Conceptualization of cultural intelligence: Definition, distinctiveness, and nomological network. In Handbook
of cultural intelligence (pp. 21-33). Routledge.
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Caruso, D. R., Salovey, P., Brackett, M., & Mayer, J. D. (2015). The ability model of emotional intelligence. Positive psychology in practice:
Promoting human flourishing in work, health, education, and everyday life, 545-558.
Sternberg, R. J. (2015). Multiple intelligences in the new age of thinking. In Handbook of intelligence (pp. 229-241). Springer, New York, NY.
Petrides, K. V. (2016). Emotional intelligence as a personality trait. New directions in organizational psychology and behavioral medicine, 139.
Chen, L., Mislove, A., & Wilson, C. (2016, April). An empirical analysis of algorithmic pricing on amazon marketplace. In Proceedings of the
25th International Conference on World Wide Web (pp. 1339-1349). International World Wide Web Conferences Steering Committee.
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