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Legislation and Ethics in Travel and Tourism

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Added on  2023/04/21

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This presentation discusses the legal and regulatory framework of the travel and tourism sector, including acts such as the Development of Tourism Act 1969 and the Package Travel Regulations 1992. It also explores surface, sea, and air transport laws related to the carriage of passengers. The presentation emphasizes the importance of a strong legal framework in ensuring service quality for customers.

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LEGISLATION AND ETHICS IN TRAVEL AND
TOURISM

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1.1 EXPLAINING LEGAL AND REGULATORY
FRAMEWORK OF TRAVEL AND TOURISM
SECTOR
Legislation relating with tourism is comprised of several acts.
The aim behind involvement of such legislation is to make
establishment of the rights and obligations of people with
respect to delivery of services. The regulations has greater
impact on the tourism law of the nation. The various acts
has been enumerated in the manner stated as under:
Development of Tourism Act 1969
Transports Act 1980 and 1985
Package travel, package holidays and Package Tours
Regulations 1992
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Continued.....
Development of Tourism Act 1969: The act is being introduced by the British
Tourist Authority. It lay emphasis on coordination among the tourism
industry as well as business. The authority of British Tourist has made an
integration with the English Tourism council to visit from Britain.
Transports Act 1980 and 1985: The act of Transport 1980 has made termination
of the licensing laws that further affects the express coach tours of over 30
miles. This has resulted in increasing competition among the national bus as
well as private bus companies. The act 1985 has regularized the system of
route and it is allowing the private buses for operating all the routes.
Package travel, package holidays and Package Tours Regulations 1992: The
major aim regarding the development of such legislation is to define
responsibilities of tour operators for the customers. In this act each tour
operator need to abide by the recommended legal regulations.
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Continued....
Travel and tourism sector is focusing on several other regulatory
framework also. This has been enumerated in the manner stated as
under:
Health and safety commission: The rules that have been stated under
health and safety commission are required to be updated in
accordance with the law in order to make delivery of adequate
amount of services.
Strategic Rail Authority: The consequent legal document has
categorized the railway sector into two major areas. This includes
Rail track as well as Rolling Stock Companies. These organizations
are entitled for managing the strategic aspects relating with
management of rail.

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Continued....
International Air Transport: The act has lead to
establishment of various policies as well as standards for
tourism sector of the nation majorly in the area related with
air transport.
Therefore from the discussion carried out above it is fact that
legislation as well as legal framework needs to be employed
in all the work processes of travel and tourism so that service
quality can be offered to the customers.
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1.2 Discussing surface, sea as well as air transport law
related to carriage of passengers in the legal and
regulatory framework
Carriage is comprised of movement of goods from one place to another
with the assistance of particular facility that relates with
transportation. Thus in this regard the ruling bodies have made
determination of various laws relating to management of transport.
Such is comprised of regulation that relates with sea, surface as well as
air transport. In accordance with article 3 transmission of carriage is
comprised of various liabilities in relation to the passengers. Therefore
the individual who is suffering from the loss needs to make
establishment of the liability of carrier. On the other hand carriage also
involved liability towards paying off against the loss in situation if it
has occurred during the course of carriage.
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Continued...
Surface law: It is referred to as the law that is being established by the
International Carriage of Passenger by Road Act 1979. This is being
governed by the transportation system of nation. Surface transport is
incorporated with road as well as air sources wherein all the sources
should be managed in accordance with the dimensions relating with
quality. It has developed various laws for the purpose of protecting the
passengers that are on broad through permission of carrier. In situation
of loss ans well as damage, claims can be developed for the cure under
the current legislation. This is comprised of physical, mental disorder
as well as damages on the visitors that are traveling through carrier.
This also involved provisions related with the loss of luggage as well
as such particular area is being governed through carriage by Railway
Act 1972. Privatization of railway lay emphasis on transportation of
goods as well as passengers. Thus safety measures needs to be taken
into account.

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Continued...
Sea law: The organization of international Maritime has developed this law in
order to make sure the the safety as well as security related with shopping.
While making transmission of goods and passengers from one place to other
higher consideration needs to given to safety provision to a significant level.
It needs to take into account environmental factors while functioning the
ships. The international convention relating with the safety of life at sea
makes regulation of various measures relating with protection against fire.
Therefore such result in enhancing the fire fighting skills with the members
of staff in order to minimize the risks as well as issues. It has developed
several provisions for the passengers who are in ship or ferry. Therefore in
this regard the protocol of 2002 became compulsory in which the passengers
are required to get insured while traveling through ships. In similar way it has
enhanced the limit relating with the liability.
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Continued...
Air law: The transport law for air is being comprised of several legislation in
which Warsaw Convention 1929 reflects that maintenance of the international
carriage needs to be managed in accordance with the documents of the
carriage. In accordance with the regulation passenger possess the right to
claim against the compensation in situation of death as well as personal
injury. Under this luggage check is needed at the time of making beginning of
the journey. The Denied Boarding Compensation Schemes possess the
authority regarding raising the protection standards in relation to the
passengers. In addition to this they needs to make sure that all the operations
are being carried out in appropriate way.
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REFERENCES
Scott, D. and Becken, S., 2010. Adapting to climate change and climate
policy: Progress, problems and potentials. Journal of Sustainable
Tourism. 18(3). pp.283-295.
Sharpley, R., 2006. Travel and tourism. SAGE.
Vila, T.D., Darcy, S. and González, E.A., 2015. Competing for the
disability tourism market–a comparative exploration of the factors of
accessible tourism competitiveness in Spain and Australia. Tourism
Management. 47. pp.261-272.
Weaver, D., 2015. Tourism and the Chinese Dream: Framework for
engagement. Annals of Tourism Research. 51. pp.54-56.

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