Legislation and Ethics in the Travel and Tourism Sector

Legislation and ethics

1.1 Explaining legal and regulatory framework of travel and
tourism sector
Thomas Cook needs to comply with different types of legal and regulatory
framework that are applied on travel and tourism sector.
Tourism industry involves sellers, suppliers, business organizations, clients,
contracts, hospitality.
According to England and Wales, it is essential for every enterprise to
follow all the rules and legislations to run the business in effective manner.
Like other industries, travel and tourism industry also includes a framework
of strict rules and regulations.
The legislations and the tourism industry are connected in many ways. This
is because travel and tourism industry is providing services to the domestic
and foreign people.

Air Travel operator licencing
 Proper licence of Aircraft
 Safety measures adopted
 Policies are framed for customer
safety
 Disclosed all direct and indirect cost
in tickets
 Reasonable cost of ticket

Interpretation
Carriage by Air and Road Act 1979
The road and air services provided to the passengers must be in an
ethical manner.
The carrier is responsible to take care about its passenger during
journey.
This act is concerns with the rights of the travellers and also involve
any damages caused to employer during the journey.
It also specifies the condition under which are accepted in transport
with respect to national road transport. The main motive of this act is
to provide quality oriented services to its clients.