Assignment on Legislation and Ethics in Travel and Tourism Sector (Doc)
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Added on 2021-01-03
Assignment on Legislation and Ethics in Travel and Tourism Sector (Doc)
Added on 2021-01-03
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Legislation and Ethics inTravel and Tourism Sector
ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................11.1 Legal and regulatory framework of the travel and tourism sector in England and Wales....11.2 What are surface, sea and air transport law in UK with relation to passenger carriage........2TASK 2............................................................................................................................................42.1 Impacts of the principles of health, safety and security legislation on the travel andtourism sector..............................................................................................................................42.2 Legislation that relates to equality with reference to a UK tour operator and travel agency5TASK 3............................................................................................................................................63.1 Explain contract legislation in relation to travel and tourism customers..............................63.2 Explain consumer protection legislation in travel and tourism customers...........................7TASK 4............................................................................................................................................84.1 What ethical dilemmas are faced by travel and tourism sector.............................................84.2 Analyze the Corporate Social Responsibility (CSR) policy of Thomas Cook.....................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONLegal obligations and operations and other activities are required to be taken in effectiveand proper consideration by the organization which will help the firm to carry out the businessoperations in most effective manner (Sigala, 2018). Especially, in travel and tourism sector,certain roles and responsibilities are required to be taken in consideration by the industry,affecting the overall operations and business operations that are been taken in consideration bythe firm. For the present assessment, Thomas Cook is been chosen as the organization of context.It is UK based organization working in traveling and tourism sector.In the current report, legal and regulatory framework of travel and tourism are been takenin consideration with surface, air and sea laws. Impacts of health, safety and security legislationin travel and tourism sector with regard to equality. The contract and consumer protectionlegislation with ethical dilemmas in travel and tourism sector is been taken in consideration.Other than this, corporate social responsibilities (CSR) policy is been taken in consideration inregard to a travel and tourism firm.MAIN BODYTASK 11.1 Legal and regulatory framework of the travel and tourism sector in England and WalesThe legal and regulatory frame works which are been taken in the consideration by the firm willhelp the travel and tourism enterprise to have a good and ethical placing of the businessoperations that will support the proper placing of the wide range of operations which willsupport the good rise in ethical placing of business operations (Adams and et.al., 2015). Itincludes the customers, sellers, suppliers, business providers etc. This involves the civil and criminal cases. The civil cases involve the general activities whilecriminal cases involves the serious measures like murder, harassment etc. the lawyers,solicitors, magistrates barristers etc will look after the proper management of these legalobligations.Especially in England and Wales, which are the most important part of UK, various legalframeworks and obligations are been implemented and enforced that helps the fir to carry outthe proper execution of different travel and tourism related operations. Besides this, the legaland regulatory frameworks which are been taken in consideration will help the selected1
business organization. Some major legal obligations and frameworks that are been taken in theconsideration by Thomas Cook are:Development of TourismAct, 1969: This will guide theBritish tourist Authorities tofocus upon the coordination oforganizations and othersupportive firms in the traveland tourism authority. Thishelp the travel and tourismenterprises in UK tocollaborate with Englishtourism Council for thetourism in England and Wales.Transports Acts 1980 and1985: this helps the firm tocarry out the transportation onthe coach routes whilecarrying out the tour within theradius of 30 miles. It increasedthe competition betweennational and private buses.Also, the amendment in the actin 1985 involved theoperations of private buses onthe routes within the country.Package Travel, PackageHolidays and Package ToursRegulations 1992: this legalobligation guide the touroperators within the touroperator responsibilities andthe remedies that will help thecustomers to provide with theproper and most appropriateservices and all the touroperators that are operating inEngland and Wales arerequired to be abide by thislaw.Besides this, various regulatory measures are been taken in consideration that will help the firmto enhance the overall operations and functionality of a business enterprise in travel and tourismsector are as follows:Health and SafetyCommission: Thiswill look after theproper safety andmaintaining healthconditions of a traveleron the tour at theEngland and Wales(Sigala, 2018).Civil AviationAuthority: This is thelegal obligation toInternational AirTransportAssociation:Thisregulation help thefirm to carry out theeffective air basedtransportation facilitythat will help the fir toenhance the quality ofairlines services whichwill support theeffective growth andStrategic RailAuthority: Thisregulatory measurewill look after theproper management ofthe effective rail basedtransportation that willhelp the developmentof new railway tracksand other coacheswithin England andWales.This alongStrategic RailAuthority: Thisregulatory measurewill look after theproper management ofthe effective rail basedtransportation that willhelp the developmentof new railway tracksand other coacheswithin England andWales.2
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