Legislation and Ethics in Travel and Tourism Sector

This presentation discusses the legal and regulatory framework of the travel and tourism sector in England and Wales. It explores the laws and regulations that govern the industry, including consumer protection, health and safety, licensing, and more. The presentation also covers the transportation laws related to the carriage of passengers by surface, sea, and air in the UK.

Legislation and Ethics in
Travel and Tourism Sector
TASK 1

INTRODUCTION
Current structuring of travel and tourism sector is purely based
upon certain legitimate considerations to be followed by the
affiliated bodies of touring operations. It is however with a
wider role of appointed governmental bodies in countries
which are directly accountable for framing such validated
policies in their respective nations. This is yet again with a
considerable thought of maintaining a regularised and
systematised culture where upcoming tourists will be
welcomed in a grateful surrounding. Such legal frameworks in
travel and tourism are nowadays referred as an essential
cogitation where it has rapidly converted into a broad spectrum
of economic sector.

Cont.
These judicial policies however differs from one another
according to the distinctive nature of several countries at a
global level. The legalised procedures are specifically defined
as a fine association of varied industry specific laws that are
also governed by foreign modulations. It is thus with reference
to state about the legal and regulatory framework of travel and
tourism sector in England and Wales where it is mainly
governed by a crucial enactment of Development of Tourism
Act 1969. It has laid down almost all requisite regulative
policies of tourism industry that governs over UK. It has
together constituted the British authority boards of touristy for
Scotland, England and Wales.

1.1 Legal and regulatory framework of travel and tourism
sector with reference to England and Wales
This is mainly to define a correspondent relationship between law
and tourism where they both are referred to be a complex
disclosure of their distinct cogitations that is yet again with an
interconnected prospect. It is where the law define about some
vital perceptions of protecting environment by together
considering the health and safety perspective of approaching
individuals in country. This together defines the law of
companies and their contractual aspects in terms of IPC and
CRPC. However, tourism exists with a slightly differentiated
agenda of defining rules and regulations of tourism industries
that is essentially to protect the basic rights of tourers who are
travelling by any mode of transportation. These rules also
differ from country to country with a similar objective of
enhancing recent proceedings in a more impelling manner.

Cont.
Below delineated constituents are referred to varied
diversified laws that constantly influences the travel industry
which are mentioned as-
 Consumer protection from unfair trading regulation 2008-
This is the foremost cogitation of regimental bodies of
England and Wales. It is with a significant concern of
protecting consumers from any misleading activities of
biased commercialised practices in the nation.
 Health and safety legislation- This is to define the
workplace consideration of employees and employers of
tour operator firms to protect the consumers from an
associative risk of security.

Cont.
 Licensing act 2003- It is yet again defined to be another
vital imposition of working into a legitimated culture
where the banned activities should be entirely restricted
by organisational parties. It can be hereby related to the
sale of alcoholic content in the premises that should be
done with a prior and proper licensing by its solicitous
bodies.
 Sexual Offence- It is with reference to depict the
prohibited activities of running a sex racket, assaultive
practices and child abusive measures, etc. This is with a
prime responsibility of tour operating organisations and
regimental bodies to make a prior check of such
restrictive activities with a vital intent of obviating it.

Cont.
Beneath alignment is to define about some regulatory bodies
that governs the tour industries-
 Health and Safety Executive (HSE)-
This is specifically linked up with Health and Safety at
Work Act 1974 with a sole concern of legislation in
Great Britain for an apt maintenance of health and
safety of employees at their workplace.
It is mainly to protect both the workforce and other
upcoming parties in the organisation where appointed
personnel should be aware of their vital obligation of
utilising the safeguarding strategies in case if they meet
any uncertain event at work.

Cont.
 Health and Safety Commission-
This is the regulatory body of health and safety act 1974
for Britishers where both employees and employers are
instructed to implement the safeguarding tactics at their
workplace.
It is where the state secretary under the health and safety
commission duly appoints 6 to 9 candidates to train the
organisational bodies about an appropriate use of
equipped safety measures like fire extinguisher at the
workplace.

Cont.
 Strategic Rail Authority (SRA)-
It states the leading considerations of railways where it is
regulated by the enactment of Railway Act 1993 with a
vital focus on splitting BR.
It also gives a prior authority to the railway offices for
restrictively obstructing abusive dominances.
This railway act was however altered in the year 2005
with a prominent enforcement of licensing activities to
protect the basic interest of consumers.

Cont.
 International Air Transport Association (IATA)-
With a primitive establishment of 1945, this section fundamentally
deals with the associated bodies of airlines all over the world.
IATA is headquartered in Canada and Montreal with enumerable
administrative establishments in Geneva and other nearby areas.
 Civil Aviation Authority (CAA)-
This is referred to yet another governmental agency that is being
governed in UK.
It is mainly with a vital cogitation of protecting individuals who
are travelling by air transportation services.

Cont.
 Air Travels Operators Licensing (ATOL)-
It is mainly associated with the air touring operators with a leading
consideration of verifying their licensed enactments.
This is with a major cogitation of protecting the right of air
travellers where they should buy the touring amenities of tickets
and packages from a registered tour operator.
 Association of British Travel Agency (ABTA)-
It is a high standard affiliation of around 1200 members who are
vitally representing as tour operators and agents from about 500
establishments.
These associated members are however disciplined by ABTA with
a prime cognition of working under a standardised prospect of
work.

Cont.
 Courts-
It is with respect to define the legislative functions of registered
jurisdiction in varied countries where they are directly
responsible to deal with such offensive cases of crime by the
civilians. This is yet again with a segregated formation as
described below-
Magistrate’s courts looks into the matter of crime and other
related concerns by civilians.
Country court vitally deals with land related cases.
House of lords is amenable towards the cases of civil and crime.
Crown court stringently deals with the cases related to
condemnable suits of crime.

1.2 Surface, sea and air transport law in relation to the
carriage of passengers within the legal and regulatory
framework of UK
This is with reference to state about the
transportation laws of UK mainly in
relation to define about the transiting
modes of surface, sea and air with their
correspondent bodies of law as defined
in the subsequent slides.

Cont.
 Regulation on sea and waterways modes
of transportation:
It basically includes the passenger rights
with regulation number 1177/2010 which
is especially for the travellers of inland
waterways and sea modes of
transportation. It therefore doesn't apply
upon the passengers who are travelling via
ferry services, and cruise modes of
transportation.

Cont.
 Regulation on Air transportation:
Warsaw convention 1929- This specifically
defines about the regulative measures of
international carriage that provides a
protective measure to the passengers. This
is where if any person dies or gets injured
at the time of travelling via air services,
then they get a prior right of charging
compensation under this conventional law.

Cont.
Montreal conference 1999- However, the above
illustrated convention is now being replaced by the
Montreal conference 1999 on November 4th 2003 as a
single legislative piece.
Denied boarding compensation schemes 1997- This is
with reference to protect the basic rights and interest of
the consumers while boarding their flights as a vital
mean of air transportation. It is where the service users
are hereby secured by fine system of checking their
luggages to obstruct any non reliant mean that could
later result into any uncertain event of terror or
accidents, etc. This peculiar scheme also defends the
passengers in case their flights have been cancelled or
delayed due to any factual reasons.

Cont.
 Carriage by air and road act 1976: This
enactment is mainly framed for the carriage
services into which the passengers are
travelling by roads. This law thereby
protects such passengers with some fine
enforcement of compensation and refunds
in case they meet any accidental loss or
injuries, etc.

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