Legislation and Ethics in Travel and Tourism Sector

LEGISLATION AND
ETHICS IN TRAVEL AND
TOURISM SECTOR

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
LO 1.................................................................................................................................................3
LO 2.................................................................................................................................................5
LO 3.................................................................................................................................................7
LO 4.................................................................................................................................................9
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Legislations are basically the statuary laws established by some overnighting body to
regulate the fairness and ethicality in state or organization. There are various legislations that
dominates the travel and tourism industry and enable them to work towards the interest of their
stakeholders. The various acts and laws help this industry to protect the rights of customers and
thus help the organization to make sound decisions.
Cox & King is predominately the renowned travel organization being established in 1758 by
Richard Cox and headquartered in U.K. It has its presence cross 22 countries along with 4
continents and thus is largest travel agent.
This report addresses legal as well as regulatory framework in travel and tourism sector,
sea and air transport laws, impact of health, safety and security on travel and tourism industry,
analysis of legislation, contract legislation in travel and tourism, consumer protection legislation,
ethical dilemmas encountered by travel and tourism industry and CSR in travel and tourism
business.
MAIN BODY
LO 1
Legal as well as regulatory framework in travel and tourism sector
The laws in tourism generally lays down the framework which governs different travel
agencies, airports as well as travel organizations. It has generally evolved from the various
environmental protection, employee rights. Health and safety laws etc. Thus the legal framework
which addresses the travel and tourism is highly structured and includes a variety of laws as well
as regulations

Strategic rail authority(SRA) Health and safety executive(HSE)
This is basically the non-
governmental body of public
which is based in UK and thus
was established under the act
of transport 2000 in order to
offer the strategic direction
and guidance for railway
industry. It is the regulation
which has affected Cox and
King & its laws of tourism.
This enactment classified the
sector of railway into two
departments namely railway
track as swell as Rolling stock
organizations (Bianchi and
Stephenson, 2018).
It is commonly Known by the name of Health and safety at
workplace act which was being established in 1974. This is
basically the single and foremost legislation piece in UK for the
welfare of the employees and thus looking out for securing
their health and safety. Cox & King have a well-through HSE
where they are focussed in preventing and thus securing the
employees for various work-related injuries as well as ill
health. It is non-departmental body which is being sponsored
by Department for work as well as pensions.
International Air Transport Association(IATA)
This is basically the trade association in world's airlines that comprises more than 280
airlines predominately the major and important carriers that represents around 117 countries.
IATA supports the various airline activities and thus helps in the implementation of the difgfernt
industry policy as well as standards. The headquarters of IATA are in Canada, Montreal along
with the executive office situated in Geneva.
Sea and air transport laws
The rights of the passengers are basically included within the regulation number
1177/2010. Passengers who suffer from the disability as well as reduced mobility and travel form