Legislation & Ethics in the Travel & Tourism Sector

Legislation & Ethics in the Travel
& Tourism Sector

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Legal and regulatory framework of the travel and tourism sector........................................1
1.2 Surface, sea and air transport law in relation to the carriage of
passengers..................................................................................................................................2
M.1 Strategies to solve problem..................................................................................................3
D.1 Justification..........................................................................................................................3
TASK 2............................................................................................................................................3
2.1 Impacts of the principles of health, safety and security
legislation...................................................................................................................................3
2.2 Legislation that relates to equality........................................................................................4
M.2 Appropriate method.............................................................................................................6
D.2 How to manage and organizational activity.........................................................................6
TASK 3............................................................................................................................................6
3.1 Contract legislation in relation to travel and tourism customers...........................................6
3.2 Explain consumer protection legislation in relation to travel and tourism customers..........8
TASK 4..........................................................................................................................................10
4.1 Analyses ethical dilemmas faced by the travel and tourism sector. ...................................10
4.2 Corporate Social Responsibility..........................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES .............................................................................................................................13

INTRODUCTION
Tour and travelling sector are one of the largest growing sectors in the world. In this
report is focused on ethical and moral issues, which is used in travelling sector. The resource of
the tourism industry is United Kingdom and have a lot of choice where travelling inside it. The
report is based on the TUI GROUP organisation (Schwarcz, 2013). The company basically
located in the United Kingdom and provided different kind of services in travelling and the
tourist sector. Further, it covered legal and regulatory framework of travels and tourism sector. In
addition, principal of health, safety and securities legalisation of travelling industry. The main
aim of this study is consumer protection legislation in relation to change of location and tourism
customers.
TASK 1
1.1 Legal and regulatory framework of the travel and tourism sector
Tour and travelling sector is
one of the most important
sector nowadays. This is to be
focus on improve development
of our nation, with the help of
government and some legal
factor. There some law and
regulation framework is to be
used in travelling sector
(Ramsay, 2012). It is help to
increase number of customer
in market share. In regulatory
framework is inculcated many
factors are as follows:-
 Health and Safety
Commission :- In TUI
GROUP tour and
travelling sector Health
and Safety
Commission is located
in United Kingdom is a
non departmental
public body is help and
provide safety facility
to each and every
customer and increase
market development
rate (Ramsay, 2012). It
has been indispensable
to green goods
regulations and
schemes which purpose
to protect consumers if
 Air Travel Operators’
Licensing :- It is help to
protract every customer form
losing there money and being
stranded abroad. In this way,
to be check every thing carry
by tout operator in tour and
travelling sector and require
them take a part of financial
guarantee schemes is to be
manage by air traveller trust.
This TUI GROUP is help and
tour operator goes out of
business concern, the CAA
will ensure custom-made do
not lose the medium of
exchange they cashed, or if
they're foreign, will set up for
them to finishing their holiday
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the arrangement
providing their
travailing goes out of
business organization,
or if something else
goes incorrect.
 Health and
Safety Executive :- In health
and safety executive is help to
maintained the growth rate in
market. This is help to
provided complete information
about any issue related to
health of each client in market
place. TUI GROUP be
protracted customer related to
internal on the job
surroundings (Lovelock,
2013). This is help to protected
the money of each and every
customer in market share.

and fly away. This is to be
manage work and improve
productivity and price will be
change as per need of market
value.
In the legal sector there is
complete process and some
new is to be rule and complete
structure is to be followed and
increase level of travelling
sector in United Kingdom. In
legal sector case of
transportation from one
Associate State to a third
country and vice versa, the
standard applies to the
department within the district
of the Member Government
from which the route passes.
There are lot many factors is to
be involved in tour and
travelling sector is booking
information, payment
information, departure time,
arrival time and provided them
in appropriate manner for each
customer in market place
(Weeden, 2013). The TUI
GROUP department of
government is help for such
kind of issue and provide fully
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