Link between Personal Characteristics, Trust and Online Buying
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Added on  2023/04/20
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Link between Personal Characteristics, Trust and Online Buying Behavior in India 1.Gender Female Male Prefer Not to Say Other 2.Age Group 18-25 26-35 36-45 45+ 3.How much aware are you regarding availability of products in online shops? Very Aware Somewhat Aware Not At All Aware 4.Which online shopping site you use the most? Amazon Flipkart Myntra EBay Jabong Snapdeal Others 5.How often do you buy products from the online shops?
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Every Week Every Month Few Times in a Year Rarely 6.Please select the most common commodity you buy from online shopping sites. Clothes Electronics Furniture Books Grocery Second Hand Goods Others 7.Please select your perceived responses regarding your trust of the online shopping sites. a.Actual product quality / performance can be easily perceived from the written information / pictures provided by the online seller Completely Agree Somewhat Agree Neutral Somewhat Disagree Completely Disagree b.Your psychological comfort affects your online purchasing choice Completely Agree Somewhat Agree Neutral Somewhat Disagree Completely Disagree
c.While making online purchase, you are concerned about how your friends or family members will react Completely Agree Somewhat Agree Neutral Somewhat Disagree Completely Disagree d.You prefer purchasing products online that have less financial risk Completely Agree Somewhat Agree Neutral Somewhat Disagree Completely Disagree e.You are concerned about the security of online payment while making a purchase online Completely Agree Somewhat Agree Neutral Somewhat Disagree Completely Disagree f.You are concerned about the delivery of product while making an online purchase Completely Agree Somewhat Agree Neutral Somewhat Disagree Completely Disagree 8.Do you think online shopping provides the customers with sufficient return on investment?
Yes No Maybe 9.Do you think service excellence is a plus point for online shopping sites? Yes No Maybe 10.Do you think online shopping tendency increases with experience of the same? Strongly Disagree Disagree Neutral Agree Strongly Agree 11.Does the availability of resources increase your interest in purchasing products online? Yes No Maybe 12.Do you think the increasing usage of internet increases your interest in purchasing products online? Yes No Maybe 13.Does computer anxiety prevent you from purchasing products online? Yes No Maybe
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14.Do you purchase products online to avoid visiting crowded retail stores? Yes No Maybe 15.Do you purchase products online because it brings you happiness? Yes No Maybe 16.Do you think availability of certain products stimulates your interest in making the online purchasing? Yes No Maybe