Logistics and Supply Chain Management - Doc

Logistics and Supply Chain
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1) Introduce KFC from a Logistics and Supply Chain Perspective............................................1
2) Briefly Discuss Logistics Management and Logistics Variables...........................................1
3) Asses the importance of KFC's logistics variables in avoiding such delays in the future......2
4) Assess how these Logistics Variables can improve Customer Satisfaction at KFC..............2
TASK 2............................................................................................................................................2
1) Define e-business and e-commerce........................................................................................2
2) E-business/ commerce at KFC ...............................................................................................3
3) innovation in e-business and e-commerce at KFC, and how these innovations can help KFC
avoid such delays/issues in the future.........................................................................................3
TASK 3............................................................................................................................................4
1) define "Best Practices.............................................................................................................4
2) reliability at KFC means.......................................................................................................4
3) Suggest at lease three best practices which can help KFC improve reliability......................5
4)Analyse how these best practices can help KFC improve reliability.....................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6