Roles and Characteristics of Leaders and Managers in Operations Management

Management and Operations

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1. Define and compare the different roles and characteristics of a leader and a manager.. .4
M1 Analyse and differentiate between the role of a leader and function of a manager by
effectively applying a range of theories and concepts............................................................6
TASK 2............................................................................................................................................7
P2. Examine examples of how the role of a leader and the function of a manager apply in
different situational contexts. ................................................................................................7
P3. Apply different theories and models of approach, including situational leadership, systems
leadership and contingency....................................................................................................8
M2 Strength and weakness of different approaches of management and leadership...........10
D1 Critically analyse and evaluate the different theories and approaches to leadership in given
contexts.................................................................................................................................10
Agrifoglio and et. al., 2017TASK 3...............................................................................................11
P4. Explain the key approaches to operations management and the role that leaders and
managers play.......................................................................................................................11
P5. Explain the importance and value of operations management in achieving business
objectives..............................................................................................................................12
M3 Evaluate how leaders and managers can improve efficiencies of operational management
to successfully meet business objectives..............................................................................13
TASK 4..........................................................................................................................................13
P6. Assess the factors within the business environment that impact upon operational
management and decision-making by leaders and managers...............................................13
M4 Analyse how these different factors affect the business environment and wider community
..............................................................................................................................................14
D2: Critical evaluation of the application of operations management and factors that impact
on wider business environment............................................................................................14
CONCLUSION..............................................................................................................................15
REFRENCES.................................................................................................................................16

INTRODUCTION
Management of operations is refereed to as that kind of consideration that has been used
for performing of those activities that is related to management as owner of business. This has
been helping in making efficiency over productive results. Management through various
techniques makes sure that finished goods are produced form raw materials which an
organization willing to produce offer made by organization. This has been helping in gaining
revenue and increasing in profit takes place. Organization that has been taken into this report is
Tesco that is a British multinational groceries and general merchandise retailer with headquarters
in Welwyn Garden City, Hertfordshire, England, United Kingdom. This report is based on
leadership and management. Things to be covered in this report is role and characteristics posed
by leaders and managers. Various theories in relation to organization is being covered. Also
approaches of operations management is covered with examination and explanation. In the end
factors impacting decision making of managers and leaders is covered.
TASK 1
P1. Define and compare the different roles and characteristics of a leader and a manager.
MANAGERS
They are that individuals that has been helping in managing of activities that is related to
various process that has been helping in managing of activities related to process and
responsibility of firm with operations has been performed in effective manner over developing
plans and strategies of an organization in order to achieve goals to gain success with
growth(Battini, and et. al., 2016). Various functions are there that has various functions and
performance that has to be taken care in appropriate way. Characteristics and roles to be
performed by managers and leaders has been explained as follows:
ROLES OF MANAGERS:
 Monitoring- Managers of an organization perform various task and activities that are
important in nature. That is why managers of ASDA plays very important role over
activities existing within an organization. This helps in making resources available to
employees required by them.
 Negotiation- Other role that has to be played by mangers is negotiation which has to be
done in both internal and external environment within an organization. Any problem that