Accommodation Management of Macquarie Hotel

Running head: ACCOMMODATION MANAGEMENT OF MACQUARIE HOTEL
ACCOMMODATION MANAGEMENT OF MACQUARIE HOTEL
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ACCOMMODATION MANAGEMENT OF MACQUARIE HOTEL
Executive Summary
The report has shed light on the possible changes that Macquarie needs to maintain for the better
development of their hotel. Customer satisfaction is the ultimate need Macquarie wants and their
new administration has changed some existing process to new process so that customers get
enough chances to rejoice the facilities given by the hotel. In this report, better customer
experience and accommodation facilities are mentioned for the improving profitability of the
organization. There are certain customer sectors and systems have been invented by Macquarie
so that customers can get possible satisfaction from the hotel.

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ACCOMMODATION MANAGEMENT OF MACQUARIE HOTEL
Table of Contents
Introduction......................................................................................................................................3
TASK 1............................................................................................................................................3
Implementation of Modern systems............................................................................................3
Better Customer Experience........................................................................................................4
TASK 2............................................................................................................................................5
Different customer sectors...........................................................................................................5
Accommodation facilities............................................................................................................6
Conclusion.......................................................................................................................................6
References........................................................................................................................................7