BizOps Business and Safety Practices

This assignment requires a comprehensive analysis of BizOps, examining its business operations, financial performance, and dedication to work health and safety. The analysis should delve into financial projections, reinvestment strategies, and the company's policies regarding first aid, emergency evacuation, WHS audits, incident reporting, and maintaining a smoke-free environment. Additionally, the assignment explores BizOps' risk management plan, encompassing insurance coverage, legal compliance, and adherence to industry codes.

Making a Presentation: Bizops Enterprise
How Bizops Company would approach the feedback process for this project
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1.0 Purpose
This Presentation provides a checklist for an induction project at Bizops. This is in
line with the Bizops policies and procedures and it complies with the law. It
highlights ways in which Bizops approaches for a feedback process. This
presentation facilitates for an induction process in which new staff members who are
joining Biz Ops Enterprise receive an overview of the company. This process
connects individuals, facilitators and Bizops as a company.
1.2 Outcome
At the end of the presentation process, the new employees shall become part of the
team. A review of the presentation by the managers shall follow and managers shall
have a chance to evaluate the staff on the presentation.
It is expected that the members can access company policies through:
 The company profile
 Templates of presentation
 Company vision, mission and value statements
 Organizational charts
 Business plan
 Company sustainability policy
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 Work-life balance policy
 WHS policy
Members and participants are expected to prepare a briefing with specific roles and
responsibilities. This is followed by a preparation of audio-visuals and materials for
the presentation. An evaluation of the observation feedback and data collection tools
shall add to the feedback.
It is necessary that each member participating practice the presentation with self-
evaluation for the best outcome. Changes can be made to the main points but the
project criteria will determine the success of a presentation. This independent task
does not require assistance from an assessor or personnel although reference may be
made to material.
1.3 Target Audience
These are people from different backgrounds with physical abilities, in line with
antidiscrimination laws, equity and organizational access. Target audience also
features those in duty of care with skills practice necessary for participation. In order
to do this, it is crucial to consider:
 Assistance from a scribe, record keeper etc
 Put in place the necessary equipment
 Facilitate for access to the venue and facilities
 Arrange for specialist support in areas of speciality
 Make modification to the environment
 Make use of reliable equipment and technology
Others who are part of the presentation have specific roles and responsibilities
including:
1.4 Location
The induction is within the BizOps offices in Sydney Australia. Held within the
conference hall, the Induction plans to have a single day event for all presentations.
1.5 Duration of Session
Each session lasts five to ten minutes and comprises of information about the
company in a short and simple language. There shall be two sessions with tea breaks
at 10 am and 4 pm. Lunch is at 1pm and the final session ends at 5 pm.
1.6 Briefing the parties
The managers and team leaders shall hold briefs concerning matters arising and
topics of discussion. Clarification from the CEO comes at the start and completion of
the program.
1.7 Topic
The Topics under discussion vary from one department to another. In case of
illustrations and graphics, the presentation shall take much longer. Answers from
new questions shall be covered within the impromptu session towards the end of the
presentation.
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1.5 Presentation Strategy
Previous experience in a specific topic facilitates for easier presentation. This gives
the audience the trust. This includes work related, personal, training, career, or
academic levels of experience. Presentation influences people’s attitudes and grabs
the attention of keen listeners.
1.6 Format
The presentation format is in form of slides with audio-visual applications.
Background music shall give space for change of topic and after each segment. This
shall include a five minutes segment for questions.
1.7 Presentation Aids/ Materials/Techniques
Listening and questioning techniques used include:
 Use of closed questions and definite response
 Use of open questions for detailed response
 Speaking clearly to avoid ambiguity
 Careful listening skills
 Look out for body language
 Paraphrase
A review and analysis of the documents in the initial stage includes a brief of
requirements. This is also essential for presentation drafting, identification of guest
speakers and formal documentation for budgets and audience lists. The resource
materials used includes:
 Business technology tools and devices ( internet, computer devices and slide
presentation apps)
 Company documents comprising of policies, templates and company profile.
These are available online in the specific web links
1.8 Language literacy and Numeracy
The plan ensures that the audience feels part of the group by reducing language
barriers and encouraging participation in order to boost confidence. Provide the
necessary support from Bizops Company before individual presentation in a large
group of unknown members.
The use of multiple learning modes ensures that the audience is suitable for an
informed audience. This includes encouraging different members to participate and
take advantage of the opportunity in various aspects. Resource support, audio-visual
display and graphical charts are resourceful.
1.9 Presentation Delivery
This is a combination of strategies for clear and simple presentations. It covers:
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 Oral presentations with the sharing of information to the whole group. This is
a low-level audience and does not require expert skills. Recording of the
ongoing proceedings will be necessary for record keeping
 Digital presentation in which electronic presentation serves to simplify the
process. In use are projectors, laptops and slide presentations. This is
necessary because of the high literacy level of the audience. However, before
the presentation, there shall be handouts made to ensure that the audience
does not miss any information.
Assessment Conditions
Classroom assessments shall provide proof of demonstration of consistency,
interpersonal skills, communication and workplace skills. The ability to access
resources for the presentation is also a plus.
2.0 Topic Content
2.1 BizOps Enterprise
Vision: The Company has a vision to gain recognition from customers as a leading
manufacturer and retails in exclusive products
Mission: The brand seeks to develop a brand that provides quality and innovative
products and services by:
 meeting dynamic customer needs
 providing speedy and personalised services
 hiring professional and motivated workers
 using environment friendly, clean and green products
 implementing sustainability in work practices
 adopting continuous improvement in processes
Values: BizOps places high value on:
 Customer service because the customer is key
 Staff development since employees represent the company
 Teamwork in support of togetherness
 Market identity in exclusive brand elements
 Business growth from investing in the present with a focus on the
future
2.2 Work-Life Balance Policy
BizOps Enterprise encourages employee’s adoption of a balanced life that revolves
around work and personal development. This is through a healthy work and life
initiatives in development, implementation and facilitating. A flexible work schedule
allows employees to pursue their personal interests.
In order to facilitate for these, the company provides the following principles:
 All workers need to implement business needs through a positive attitude
 The management and supervising team should apply fairness and
transparency when making decisions on employee. Support for individual
merit is necessary
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 Strict adherence to professionalism when making requests in order to avoid
misuse of flexibility in schedules
 Although there is use of open conversation in work assessment, the manager
makes the final decision and approval
 Consideration for opportunities that encourage employees career and
professional development is a primary concern
Types of flexible work schedules
 Job sharing
 Flexible working hours
 Part time assignments
 Defers on salary
 Work from home
 Phasing retirement
2.3 BizOps Enterprises organizational Charts
Organization
The chart below identifies the key levels of organizational leadership. Headers by a
board of directors, the company has a CEO (Rose Hargreaves) and MDs in the four
departments namely the financial, business HR and retail operations. Each
department has other unit managers involved.
b) Organizational Operations
Mike Booth heads the financial operations and leads a team featuring the finance
manager, company accountant; finance team leader, payroll and accounts teams.
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c) Business Operations Extract
The business operations objective lies with the MD and a business operations
manager. Below him are three managers, the IT and two project managers with their
teams.
c) The HR department
In the human resource unit is the MD Yoshida, Sayo and the HRM manager, Harris
Gina. Under these are the HR specialist and HR admin team.
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d) Retail Operations
Nancy Tooket heads the operations unit and finds support from customer service,
marketing and sales manager. These have team members within each department.
2.4 Business Plan (2015-2020)
BizOps business structure represents a company within Sydney in Australia.
Established in 1998, the company is owned by Siimon Greig, Natushka Greig and
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Mersydale Devon. With more than 50 years in manufacturing and retailing, Natushka
and Devon have added to the growth of the business immensely. The company
started as a single shopfront with 150 retail, online and telephone ordering outlets.
The company has a national face.
Products and Services
BizOps offers exclusive product segments. The high quality products are innovative
and have a green label. The business practices are focused on sustainability and
green solutions. The anticipated demand shows corporate clients spending at $10000
at a cost of 15000 per purchase. Customers include VIP customers with average
spending of $10000 annually.
Market
The target market features customers looking for top quality, innovative and unique
products. These are customers in need of sustainable products with a green approach
Marketing Strategy
For its advertising, BizOps makes use of a wide range of marketing tools such as:
 Electronic and print magazines
 In store and online catalogue
 A corporate website with links to e-commerce
 Direct marketing to its customer base
 A loyalty program for its old customers
 Trade fairs
Pricing
BizOps strategy is to offer low prices for high end and unique products. This is based
on value for money and sustainability.
Future Plans
BizOps has a growth potential of 15% per annum and its plans considers producing:
 Top quality innovative products and services
 Products that meet customer needs
 Innovative solutions
 Fast and customised services
 Professional and highly motivated employees
 Clean and green solutions of products and services
 Sustainable practices
 Continuous improvement of processes
Goals and Objectives
With a fun and inclusive organizational culture, the company believes in retaining
professional staff through quality support systems. The company seeks to become a
leading retailer with green sustainable solutions by 2015-2010 through:
1. Financial stability ( revenue increase by 15% in a year)
-Stable profits (15% stability by the end of the year)
-Reinvestment opportunities (75% of business annually)
2. Market position
-Maintain the leading national award winning position
-Launch new advanced quality consumer products with a competitive edge
3. Right People
-to provide inductions and training for well-informed employees
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-offer resources towards professional development (time, financial, physical,
and human resources)
-offer
The table below shows financial projections from 2015-2020
2015–16 2016–17 2017–18 2018–19 2019–20
Income 150,000,000 172,500,000 198,375,000 228,131,250 262,350,937
Expenditure 127,500,000 146,725,000 168,618,750 193,875,000 222,998,297
Profit 22,500,000 25,775,000 29,756,250 34,256,250 39,352,640
Reinvest 16,875,000 19,331,250 22,317,188 25,692,188 29,514,480
Work Health and Safety Policy
Bizops has commitment to provide safe working conditions in accordance with the
legal requirements. Work health and Safety (WHS), training in safety and health
procedures is mandatory for all workers.
Led by the WHS office Mr. Dmitri Lavroz, representative in the health and safety
units will have state authority. Appointed under the state or territorial legislation
these shall ensure regular consultation on WHS issues for the worker and
representatives. They shall work with contractors and supplier on a regular basis to
ensure effective safety and health management.
Comprehensive strategies and plans support employee wellbeing, health and safety.
Training and proper instruction directs staff roles and responsibilities in policy
implementation.
First aid
Employees can administer first aid if they possess the right certification. The
company shall facilitate for training in this and ensure the supply and maintenance of
the relevant kits.
Emergency Evacuation
Regular emergency drills shall test the preparedness of the employees to undertake
the emergencies. Prepared by the health representatives, these procedures by the
health and safety team have the support of the managing director. Workers are
expected to follow these procedures effectively.
WHS Audits
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Regular audits to identify impending hazards or risks are necessary. These shall be
annual and scheduled audits, which provide data plans for the WHS strategy. The
managing director and business operations shall be in charge of the audit file records.
Incident Reports
When making reports of incidents, the identification of potential injury guides the
classification of all incidents under the WHS issue file. This must be easily
accessible. The procedure respects the state legal requirements on workers
compensation for accident reports.
Smoke Free environment
Workers, visitors and BizOps designates must ensure a smoke free environment. This
includes all locations within and outside the organization including lobbies, lifts,
corridors, offices and work environments.
Risk Management
BizOps has a risk management plan, which includes an insurance plan for product,
business and public liability. It also has provisions for legal procedures from
government and industry codes. These include:
 Antidiscrimination
 Company law
 Copyrights
 Tax laws
 Workplace contracts
 Australian Securities and Investment Commission ( ASIC) policies and
 Knowledge management etc
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